Recently spoke to Selelwyn about a rental property, he was very straight forward and professional about it which I personally liked. He is very quick and seems eager to help you get a rental property... See more
Location
Switch location312 High Street, CR0 1NG Croydon, GB
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See what reviewers are saying
We have been with Leaders for two and a half years , with a very good tenant . Unfortunately the tenant has served notice which is a concern , however Leaders really stepped up in terms of the marketi... See more
Very polite, punctual, professional service. He answered all our questions and understood that this was our first viewing and even though this property is not for us Callum agreed to work with us to f... See more
Company replied
I had a fantastic experience with Leaders Lettings in Croydon. The team were professional, responsive, and supportive throughout the entire process. I really appreciate the time and effort Calum put i... See more
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Croydon
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
312 High Street, CR0 1NG, Croydon, United Kingdom
4.9
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The entire team really assisted me and…
The entire team really assisted me and my daughters in finding us a place to stay. Especially Nathalei, very grateful for all the support she gave us. Person centred approach and very empathetic 🤗😍
January 2, 2026
Unprompted review
Reply from Leaders - Croydon
Dear Dinah Amankwah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
excellent service!
I’d just like to say, Siobhan went above and beyond. She provided excellent advice when putting the property up for rent, handled everything professionally, and found reliable, suitable tenants efficiently.
Her knowledge of the rental market, attention to detail, and proactive approach gave real peace of mind. It was clear she had both the landlord’s and tenant’s best interests at heart.
Siobhan is professional, trustworthy, and genuinely dedicated to providing excellent service. I would highly recommend her and the team at Leaders to anyone looking to rent a property or find tenants. An absolute credit to the company.
Thank you Siobhan!
January 7, 2026
Unprompted review
Reply from Leaders - Croydon
Dear Selia Siouane We greatly appreciate your 5-star review and the time you took to share your experience with Siobhan . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I was very happy with the service at…
I was very happy with the service at Leaders. Nattalei was very helpful and I appreciated all the help and support from Rezah
January 12, 2026
Unprompted review
Reply from Leaders - Croydon
Dear Alsace We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Amazing staff
Amazing staff, thank you to Nataly, and the manager rezah for the amazing courtesy
January 10, 2026
Unprompted review
Reply from Leaders - Croydon
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Natalie and Rezah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
They were great helped me find a great…
They were great helped me find a great perfect home .Natalie rezah and Siobhan are amazing .I own a local restaurant in Croydon called aachies and they are always welcome there. Leaders all the way
January 7, 2026
Unprompted review
Reply from Leaders - Croydon
Dear Prakash Natarajan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
A kind support and quick responses
A kind support and quick responses
Siobhan Kane
Natalie Nelson
Rezah Jaufuraully
December 12, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Manila
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Fantastic service from Leaders
Fantastic service from Leaders. They are always very professional. My studio was let quickly and with a nice Tenant thanks to Nattalei. Thank you also to Rezah who was brilliant from the start.
December 1, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Wsh Properties We greatly appreciate your 5-star review and the time you took to share your experience with Nattalei. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Vey helpful cooperative and supportive…
Vey helpful cooperative and supportive . My first experience but it’s superb
September 8, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Muhammad Essa, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
I’m very happy with the service
I’m very happy with the service. Natalie Nelson was so patient and treated really good.
November 28, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Nidaa Fathima We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a fantastic experience working…
I had a fantastic experience working with this estate agency. From start to finish, the entire process was smooth, well-organised, and stress-free. A special thank you to Nattalei, who was incredibly supportive throughout. Her quick responses, clear communication, and willingness to answer any question I had made a huge difference.
I highly recommend this agency for anyone looking for a reliable, supportive, and genuinely helpful service.
November 27, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Joseph We greatly appreciate your 5-star review and the time you took to share your experience with Nattalei. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Was well briefed about what was to be…
Was well briefed about what was to be done and what’s not and so as taking the time to run me through all the details I felt difficulties with. Natalie was very helpful and I will recommend anyone who walks in.
Thanks so much Natalie and Summer
November 20, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Maxwell Asare We greatly appreciate your 5-star review and the time you took to share your experience with Natalie and Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve used the lettings team for years
I’ve used the lettings team for years, with Rezha still running the show. Nattalei and Summer both looked after me very well and they were a delight to deal with. Once again they came up trumps.
November 19, 2025
Unprompted review
Reply from Leaders - Croydon
Dear David, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Timely confirmation and getting us the…
Timely confirmation and getting us the property we needed within the timeframe required
Good service
November 18, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Tim Rush We greatly appreciate your 5-star review and the time you took to share your experience with Melanie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders done a great role for finding…
Leaders done a great role for finding home.
Thank you so much for every thing
November 17, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Tini Liju We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
They are really organised and manage…
They are really organised and manage everything professionally
Especially Summer is very nice
November 15, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Rafia Sameen, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Summer. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Natalie did tried her best in making…
Natalie did tried her best in making sure I secure a property of my choice professionally 🙏.
November 7, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Chibuzo Ogbonna We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Croydon
Dear Reeshma Abdul Jabbar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
It was good
It was good and friendly service, great thanks to Natalie
November 7, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Albert George We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Croydon
Dear Margaret Louise We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Natalie was an amazing help when i was…
Natalie was an amazing help when i was moving, she made the process very smooth and I was very happy with her.
Thank you veru much,,i has so much veiwings and she made sure i chose this property,and it was the right one,thank u so much,really appreciate it
October 22, 2025
Unprompted review
Reply from Leaders - Croydon
Dear Scott We greatly appreciate your 5-star review and the time you took to share your experience with Natalie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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