Leaders - Fareham Reviews 

106
TrustScore 4.5 out of 5

4.7

7 Westquay House 20 West Street, PO16 0LG Fareham, GB


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See what reviewers are saying

Rated 4 out of 5 stars

An amazing agent, whi was friendly, attentive and quick with everything. Had to sign a few times and payments were a little mixed up but a smooth process to moving in.

Company replied

Rated 5 out of 5 stars

I have been using Leaders to rent out my property for around 8 years and during that time I have been nothing but impressed with their efficiency, approachability and overall helpfulness. When my tena... See more

Company replied

Rated 5 out of 5 stars

We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many tha... See more

Company replied

Rated 5 out of 5 stars

We sold our house with Leaders within 3 weeks! All the property details and photo’s We’re really well done, many thanks to Jess. Right from the start Brett Gamblin was efficient, professional and v... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Fareham

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 7 Westquay House 20 West Street, PO16 0LG, Fareham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(106)

2,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional!

Emily and the team at Fareham Leaders were so professional - arranging everything very quickly and being so organised and helpful during the whole process .Highly Recommend!

October 24, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Mr Wilson We greatly appreciate your 5-star review and the time you took to share your experience with Emily and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Very helpful and were able to answer…

Very helpful and were able to answer any questions I had whether silly or not

October 17, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Kieran Drummond, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 4 out of 5 stars

Persistence and positivity prevailed.

Despite an unusually slow market mid 2025, the Leaders team did a great job in generating a steady flow of viewings and worked closely with me to keep me appraised. Persistence prevailed and a buyer was found in September. Throughout this period of uncertainty, I felt Leaders gave strong support and unstinting effort and found the right buyer by sheer determination and positivity. Brett Gamblin was a particular stand-out and I am most grateful to him for his exemplary customer service.

September 9, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Ian Carter, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Brett. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Rated 5 out of 5 stars

Really good service made getting my new…

Really good service made getting my new property very quick and straightforward would definitely recommend

September 6, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Del Singh, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

I have always been a leaders tenant and…

I have always been a leaders tenant and they are amazing! Becky and Emily have especially made the move quite smooth with constant communication and gone over and above with customer service. I highly recommend them.

August 26, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Em We greatly appreciate your 5-star review and the time you took to share your experience with Emily and Becky. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Becky was amazing from start to finish

Becky was amazing from start to finish, had to deal with multiple agents / agency's during the move but not one was as good to explain, making time and supportive during the whole process.

Would and will recommend Leaders and Becky to anyone looking for a place to move.
Paul

August 20, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Kpsergiu We greatly appreciate your 5-star review and the time you took to share your experience with Becky. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Good communication

Good communication, lovely staff and friendly.

June 6, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Natalie Sharpe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Welcoming

Welcoming , Supportive , informative , didn’t hesitate to assist any time needed during all the paper works throughout the process

May 30, 2025
Unprompted review
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Reply from Leaders - Fareham

Dear Lijo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Cant recommend Becky enough!!

Becky has made our move such a simple stress free process!
Cant thank her enough for all her help!

May 9, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Good experience with leaders.

Good experience with leaders.

April 17, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Beena

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Amazing service Becky and Harry was…

Amazing service Becky and Harry was really easy to deal with in a timely and professional manner. Many thanks

April 14, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Tamas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry and Becky a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Amazing service …

The team where excellent and extremely helpful, Rebecca during the viewing was extremely helpful and didn’t make me feel like it was a rush to get me out or onto the next viewing, there was changes I asked for which she was extremely helpful with, Emily kept me updated though out the whole process via email and phone call, even with no update, just making a call to touch base with me, overall the 2 ladies where amazing and understood the urgency of me wanting to get the property and where really supportive. Thank you both.

March 14, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Ben

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily and Rebecca a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Very helpful throughout entire move.

Very helpful throughout entire move.

February 22, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Vicki

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

New Tennant with Leaders

Have Recently rented a property from Leaders Fareham. Friendly, prompt and efficient. The Portal is easy to use and as pretty much everything is done through it, there is very little back and forth, or faffing around.
Many thanks

January 29, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Matthewpfc
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Friendly, professional and knowledgeable

Really friendly, professional and knowledgeable service. Becky was a superstar! Highly recommend!

January 18, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Dylan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We’ve just rented a property with…

We’ve just rented a property with Leaders and the process couldn’t have been easier. Really helpful and lovely people working in the Fareham Branch.
Thanks!

January 15, 2025
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear A Collins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the team at the Fareham branch a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Thank you to Emily Bligh at Leaders…

Thank you to Emily Bligh at Leaders Fareham for making our moving process so easy and stress free. Not only was she so friendly, she has been really helpful in answering all our questions.

December 27, 2024
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Rosella
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!

Many thanks
Customer Care Team


Rated 5 out of 5 stars

First time using Leaders as a service

First time using Leaders as a service, and it has been absolutely seamless and very supportive with the help of Emily Bligh who has been with us every step of the way.

Great customer service.

December 27, 2024
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Kern
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!

Many thanks
Customer Care Team


Rated 5 out of 5 stars

Very helpful great in helping fingers…

Very helpful great in helping fingers ng a suitable place. Becky is fantastic and very helpful 😀

December 6, 2024
Unprompted review
Leaders  - Fareham logo

Reply from Leaders - Fareham

Dear Liam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!

Many thanks
Customer Care Team

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