Leaders - Fareham Reviews 

The staff have been amazing! The process has been easy and they are always there to help! Best service from a letting agent I've had

Amazing service

Amazing, have been very helpful all the way through. Nothing too much. Thank you . Happy tenant !!!

Becky and Emily have been fantastic. Made the move very smooth and easy. Would highly recommend

It is my first time to have a video house viewing from Hong Kong. My agent Emily Bligh​​​​ is great. She presented us a very nice house. Tried hard to deal with the landlord and me about the start date of tenant. We are highly appreciated with her great effort. 👍

Becky was super helpful and good at communicating and keeping us up to date on all details. She made the process super simple and easy. Emily was also great and able to help as and when needed. Thank you!

I have been with this branch for over 5 years. In my view the customer is never put first, they will always blame you or the tenant for any issues. Poor service has meant I took over the account on behalf of my tenant and have done so for years yet still charge me the earth when I am managing the account myself and make it extremely difficult to part ways to the point the ombudsman is now involved. Lots of disturbing emails sent to my tenant, lack of care, poor poor service and not solution orientated at all. Today, 02.08.24 they still continue to mess up payments. If you want an agent who doesn't care, does not take complaints seriously, whom leave you feeling totally and utterly frustrated to the point of crying then choose them. But I have warned you.

Becky and Emily made the process of my renting very easy and made sure that I was 100% aware of what what happening. The communication was perfect and I reccomend going here for your rent/buy!

Thankyou so much to everyone and especially Emily at leaders for helping me and guiding me in renting out my first property. It was a very stressful time for me but Emily guided and helped me to receive a successful tenant and a smooth process of completion.

Thank you so much
Alexi

Emily and the team have been excellent. My flat was rented out very quickly with a great tenant. They are quick to sort out issues without going over the top and charging a fortune for the smallest maintenance problems. As a landlord, I strongly recommend them.

Thanks to Emily at Leaders Fareham for the great service in getting some referencing and agreements drafted for me. She always kept me informed with progress and managed the process from start to handover of keys - Thank You!

I have rented a property in Fareham. Emily was extremely helpful and efficient. The whole process was quick and smooth.

From the initial meeting through to occupation by tenants the Leaders team acted punctually and professionally guiding me as a 1st time landlord through the process.

I have recently rented a house out for the first time. Emily and the other members of the team at Fareham were really helpful throughout the process. I was updated regularly, everything was explained well and they made sure the process was as stress free as possible. I would recommend to a friend, so far the experience has been really positive.

Emily made the move in process very smooth.

The agents lady who assisted me was very open and answered all my inquiries diligently,and I felt safe to trust her as most people are after getting you signed up yet you didn’t understand a lot of throngs and only realise later that you didn’t know something

Sent to Pearsons by me - "I wish to bring to your attention the exceptional service Lizzi Kenyon provided to us during January & February this year, regarding the Letting of my Property in Knowle. Her attention to detail; promptness in communicating with us; & her finding us tenants quickly, were all exceptional traits. As a Company, you are very fortunate to have such a diligent & dedicated member of your team. Nothing was too much trouble throughout the Process, for which we are extremely grateful. I bought the property through Pearsons 6 years ago. Together with that experience; & Lizzi’s & her colleagues’ application to the matter in hand, has meant I shall definitely recommend your Company, hopefully using your Services again in the future."

We have been so impressed with the service and attention to customer service from Emily Brooks at the Fareham branch. She has worked so hard to find tenants for our property in Fareham. She has been in regular contact, given us information when required and been so friendly throughout. I would highly recommend her!

Becky has been great help throughout the process of moving into our flat she has been very prompt with answering any questions we have asked via email and phone and overall is very friendly. 😊

An all round great experience, really approachable and friendly staff members who were very happy to help us at any point. Especially Becky who was managing our property.