Leaders - Faringdon Reviews 63

TrustScore 4.5 out of 5

4.7

21 Market Place, SN7 7HU Faringdon, GB


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Rated 5 out of 5 stars

Leaders took all the stress out of moving into our first rental property and made the experience enjoyable. Mel and the whole team at Leaders Faringdon have been quick to answer questions and also hel... See more

Company replied

Rated 5 out of 5 stars

We’ve had an absolutely fantastic experience with Leaders Estate Agents in Faringdon, and especially with Mel. She has genuinely bent over backwards to help us every step of the way, nothing has ever... See more

Company replied

Rated 5 out of 5 stars

We used Leaders Faringdon to let our house out whilst we moved into military accommodation. Michelle and Mel did everything possible to manage our let whilst we focused on moving into our new home. A... See more

Company replied

Rated 5 out of 5 stars

Millie (Camilla) has been brilliant from my initial enquiry on a property. Nothing was too much and she understood my family commitments and arranged a viewing that would suit us. She is friendly, eas... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Faringdon

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 21 Market Place, SN7 7HU, Faringdon, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My whole existence with leaders…

My whole existence with leaders faringdon has been flawless right from the beginning!

April 23, 2026
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Josh
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders took all the stress out of…

Leaders took all the stress out of moving into our first rental property and made the experience enjoyable. Mel and the whole team at Leaders Faringdon have been quick to answer questions and also helpful after move in with any issues we’ve had. Would highly recommend

April 24, 2026
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Rebekah
We greatly appreciate your 5-star review and the time you took to share your experience with Mel and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Simply superb…

I simply cannot fault Mel and the professional service she provided. She understood this move was a massive upheaval for me.
Nothing was too much trouble, she even held my tape measure while I nerdily measured everything to confirm my stuff would fit.
Everything happened as Mel said it would, I would recommend you get in touch with Leaders if you looking to move.
Thanks Mel

February 27, 2026
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Paul Daniells

We greatly appreciate your 5-star review and the time you took to share your experience with Mel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 4 out of 5 stars

Good service

February 1, 2026
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Dzikamai Chakurira, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Rated 5 out of 5 stars

We’ve had an absolutely fantastic…

We’ve had an absolutely fantastic experience with Leaders Estate Agents in Faringdon, and especially with Mel. She has genuinely bent over backwards to help us every step of the way, nothing has ever been too much trouble. Mel has always been at the end of the phone whenever we’ve needed advice or reassurance, which has made the whole process completely stress free. This is hands down the best experience I’ve ever had with an estate agent, and I wouldn’t hesitate to recommend Leaders Faringdon to anyone.

January 21, 2026
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Leila Hurst, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Mel. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Great service from Melanie Humphries of…

Great service from Melanie Humphries of Leaders letting agents. Mel was very professional and commutations were spot on. I would highly recommend her services

November 13, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Tim Rush We greatly appreciate your 5-star review and the time you took to share your experience with Melanie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Leaders Faringdon

We used Leaders Faringdon to let our house out whilst we moved into military accommodation. Michelle and Mel did everything possible to manage our let whilst we focused on moving into our new home. A big thank you to the Leaders Faringdon team, who we look forward to working with long term.

October 24, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Tom We greatly appreciate your 5-star review and the time you took to share your experience with us . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Millie was very helpful

We had the pleasure of having Millie as our guide.

She was incredibly supportive and professional, and she was also incredibly patient (we wanted to check out every single house on the market, haha!).

When there was a mix-up with our referencing, Millie was there to help us out. She was always on the phone to explain things and let us know that everything was being taken care of.

The ladies in the office were also super friendly and helpful.

Fast forward to now, and we’ve moved into our new house! And guess what? We got a box of goodies as a welcome gift!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and kind

Millie was incredibly friendly and helpful from the beginning when looking for a property to rent, and particularly kind in facilitating introductions with the landlord. A genuinely pleasing encounter.

May 19, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Straight forward and Stress free for our first home

We had a stress free experience with Leaders. Camilla was incredibly helpful throughout the entire process. She was professional, friendly, and always quick to respond to any questions we had. We really appreciated how she kept us informed every step of the way, making the whole process smooth and stress-free. It was a pleasure working with her, and we would highly recommend this agency to anyone looking for reliable and supportive service. Thank you, Camilla, for all your help!

January 30, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Experience was an absolute pleasure

It was an absolute pleasure to meet Millie, her communication skills and knowledge made the experience of renting my home so straightforward. Any questions I mailed were answered swiftly and made everything easy to understand and the experience as a whole a pleasure. Thank you

January 11, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Fiona
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Millie a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Millie (Camilla) has been brilliant…

Millie (Camilla) has been brilliant from my initial enquiry on a property. Nothing was too much and she understood my family commitments and arranged a viewing that would suit us. She is friendly, easy to speak to, responds promptly and keeps you up to date throughout. An asset to your business!

January 22, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Alexa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Camilla (Millie) a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

The whole team in Faringdon have been great

The comparison between Leaders and the Agents I was with before is night and day. Melanie has been very quick to respond to my many questions and the whole team in Faringdon have been great. This has been the quickest turnaround I have ever had from viewing a property to moving in. And that was over the Christmas holidays too! Many thanks to you all.

January 22, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Jenny
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Melanie and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 4 out of 5 stars

Renting our house with Leaders.

We have been renting our house out with Leaders and they have always found us great tenants. The process of inventory and post let cleaning and handover has gone really smoothly. Michelle has always been particularly helpful when I have questions about the let and Sharon is quick to sort out any issues and points of confusion.

January 21, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Juliane

We are very happy Michelle has provided you with a positive customer experience.

Kind regards
Customer Care Team


Rated 5 out of 5 stars

Faringdon Leaders - Outstanding service

The leaders team at Faringdon are all amazing. They are friendly and helpful whilst professional in their approach. A special thanks to Sharon and her very supportive team in helping us with out BTLs.

December 20, 2024
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear JC
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sharon and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Mel Humphries was really helpful with…

Mel Humphries was really helpful with my enquiry really attentive

January 16, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Stephen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Mel a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

With thanks to Millie!

We would just like to thank Camilla Haldane from our Faringdon branch who provided us with a really great service when we were looking at properties. Sadly we missed out on the property we viewed but she is on the look out for us still! Thank you Millie.

January 4, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Elizabeth
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Millie a 5 star rating!

Many thanks
Customer Care Team

Rated 4 out of 5 stars

Thankyou, Leaders

We have used Leaders for many years and have always found them responsive and helpful. Thanks to Sharon, Michelle and crew.

January 13, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Graham

We are very happy Michelle ,Sharon and the team provided you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Michelle was amazing to do business…

Michelle was amazing to do business with. Customer Service was excellent and always came back to me no matter how small the query . Thank you and to the team.

January 16, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Roms
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Michelle a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Sharon Jackson and her team at Leaders…

Sharon Jackson and her team at Leaders in Faringdon have looked after my tenanted property in Faringdon for several years now. They more than warrant my 5 star review - they cope with my old fashioned desire to deal face to face with my local office, providing a professional and friendly service which both my tenant and I appreciate greatly, rather than going through an impersonal centralised hub. Sharon knows her local market thoroughly and I do not hesitate in recommending her and her team.

January 15, 2025
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Caroline
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sharon and the team a 5 star rating!

Many thanks
Customer Care Team

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