Leaders - Faringdon Reviews 

65
TrustScore 4.5 out of 5

4.7

21 Market Place, SN7 7HU Faringdon, GB


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Rated 5 out of 5 stars

I cannot thank Paula Bray at Leaders Estate Agents enough for everything she has done to help us find the perfect rental property. Over the past few weeks, Paula has gone above and beyond at ev... See more

Company replied

Rated 5 out of 5 stars

Leaders took all the stress out of moving into our first rental property and made the experience enjoyable. Mel and the whole team at Leaders Faringdon have been quick to answer questions and also hel... See more

Company replied

Rated 5 out of 5 stars

We discussed our family requirements and workplace accessibility . I am very thankful to Michelle, Sharen, and other team members ( leaders, Faringdon) for showing us the same home which was accordin... See more

Rated 5 out of 5 stars

Millie (Camilla) has been brilliant from my initial enquiry on a property. Nothing was too much and she understood my family commitments and arranged a viewing that would suit us. She is friendly, eas... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Faringdon

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 21 Market Place, SN7 7HU, Faringdon, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(65)

2,124 reviews in the last 12 months

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Rated 4 out of 5 stars

Professional and listening ear.

Very friendly and ready to guide,Mel Humphrey gave us a listening ear and followed up all the issues we were faced with so professionally.The dedication from the beginning to the day we moved in is so amazing, the team made sure we had a house we now call a home.My family arrived from abroad with no where to stay,we separated for weeks,amazingly Mel and the Faringdon team where calm and helped us settle. WE ARE SO GREATFUL FOR YOUR DEDICATION.

May 13, 2024
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Bridget,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Deserves more than 5 stars

We were in search for homes and Leaders Faringdon welcomed us and made the whole process easy and smooth.
I would like to thank specifically Michelle Stallard.She was always helpful and communicated effectively.Michelle and her family even went beyond to ensure that we were comfortable and provided essentials for us since we had nothing to start with.
I can go on but in short l would like to thank Michelle and the team at Leaders Faringdon for great service.

March 28, 2024
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Tanya

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders Angels

The ladies at Leaders were very helpful and friendly, I went in for some advice on a transaction I was trying to carryout, the three ladies in there couldn't have been nicer and more helpful if they tried, the lady named Michelle was so helpful as I had forgotten my glasses she actually read everything out for me, ànd helped me with the information, if I had to have done it on my own I would still have been there now, they were fantastic in fact I would say angels, I would strongly recommend them. Pleasant lovely ladies.

MR Colin McNamara

April 19, 2024
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Mr Mcnamara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Good Shepherding and Guidance

We discussed our family requirements and workplace accessibility . I am very thankful to Michelle, Sharen, and other team members ( leaders, Faringdon) for showing us the same home which was according to our requirements and within our budget.
Although we were new to the UK and recently moved from UAE, Leaders guided us on every step to go through each step and we never felt newcomers but had a feeling someone was caring for us in the new country. Big thanks. God Bless the UK and Leaders

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Leaders agency review

Great contact with the agency, very professional approach, they answers at every questions that we have. After
bad expierience with the last agency im more then happy that im renting from leaders.

March 3, 2023
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you again for taking the time to let us know how we did & we hope you are getting settled into your new home. Best Wishes from the Faringdon Team.

Rated 5 out of 5 stars

Very good customer services and the…

Very good customer services and the company has no racial discrimination.

February 1, 2023
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you again for taking the time to let us know how we did & we hope you are enjoying your new home. Best Wishes from the Faringdon Team.

Rated 5 out of 5 stars

Thank you Michelle Stallard

Moving house can be stressful - even more so when moving from abroad. So I really appreciated the service I received from the Leaders Faringdon office, especially Michelle Stallard. Thanks also to: Laura Elliott, Arianna Laing, and Sharon Jackson

September 12, 2022
Unprompted review
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Reply from Leaders - Faringdon

Dear John Tuohy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating & we hope you are settling in to your new home.

Many thanks,
The Leaders Team Faringdon

Rated 5 out of 5 stars

Great customer service from all the…

Great customer service from all the team in Faringdon. We've experienced 2 years with Leaders and 2 house moves. The 2nd coming unexpectedly for everyone involved, but Sharon and her team gave us their full attention, always on hand to answer our questions, gave us plenty of moving options and ensured things ran smoothly and swiftly. We had great help from Michelle and Paige who were always super friendly and approachable during a stressful time. Always met with smiles whenever we went into the shop and put at ease when we needed it!

Thanks guys :)

September 26, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you so much for your lovely review and we are so happy we could make your unexpected move as smooth & stress free as possible.
We hope you are getting settled and enjoying your new home.
Best Wishes
Sharon & the Team

Rated 5 out of 5 stars

Amazingly Helpful and Friendly Team

I can’t recommend Leaders in Faringdon highly enough. Millie was the agent that has been so helpful. Based on my situation, she made the process of renting a smooth and very efficient process. Big Thanks to Sharon, Millie and the whole team.

August 2, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you so much for your lovely review. We are so pleased we could help you & we hope you are getting settled in your new home.

Rated 5 out of 5 stars

Very professional & Efficient

Worked with Sharon and the team who went above and beyond in helping me relocate, they made the whole process very easy. Would definitely recommend and hope to work with them again in the future.

April 22, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you so much for your comments Michael. It was a pleasure to work with you and we wish you all the best in your new home. Best Wishes Leaders Faringdon

Rated 5 out of 5 stars

Fantastic customer care!!

We got the opportunity to work with Laura who was always helpful and responsive in our search for a property. Thank you very much! Highly recommend!

March 13, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Great service and friendly staff

March 10, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Thank you so much for taking the time to write a review. We hope you are getting settled in to your new home. Best Wishes Leaders Faringdon.

Rated 5 out of 5 stars

Excellent experience with Leaders

Excellent experience with Leaders. Kept informed every step of the way. Paige and Sharon are phenomenal and so friendly. Would highly recommend using Leaders.

March 7, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Nichola,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Highly recommended

Responsive, thorough and very helpful. I have enjoyed working with Leaders for 20+ years across multiple properties and have always found them efficient, effective and professional.

March 4, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Stephen,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Helpful, efficient, friendly team

Warm, friendly staff. Prompt response to queries and helped us find a lovely home to rent.
Thanks to Sharon, Paige, Michelle and the team.

March 4, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Anna,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Sharon and Her team are Amazing very…

Sharon and Her team are Amazing very Helpful When I was Renting with them. Nothing is to much trouble for them they are always there to answer any questions Thank you

March 4, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Julie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

We have let a property with Leaders for…

We have let a property with Leaders for 6 years now and have been more than satisfied with the service we have received. They have always provided a personal service, being available at all times, even through a difficult period during the pandemic.
Tenants have been found quickly and the property has been well supervised throughout.
I would have no hesitation in recommending them.

March 4, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Pauline,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Confident & pleased I chose Leaders

I’m really pleased I chose to let my property with leaders, I went with them because Sharon was confident, personable and knew what she was talking about.
This made me confident that I could trust her and leaders to manage my property.
18 months on I still feel Leaders are still supportive, personable and professional and I’m very happy with the way they manage my property.

March 4, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Abigail,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

All the staff are so friendly and…

All the staff are so friendly and professional, I wouldn’t hesitate about recommending them to anyone who needs to rent a property. Fantastic service 👍🏻

March 4, 2022
Unprompted review
Leaders  - Faringdon logo

Reply from Leaders - Faringdon

Dear Bev,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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