Having read some of the recent reviews of Leaders, I couldn't agree more with all of them. Hannah was an absolute delight from start to finish when showing me around a property. All my questions were... See more
Location
Switch location1880 Pershore Road, B30 3AS Kings Norton, GB
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Hannah was very professional throughout and answered every question we had. We had a very warm welcome when we entered. I texted that I would be a few minutes late and she was very kind and understan... See more
After seeking valuations from various estate agents, we chose Leaders in Kings Norton. They were professional, friendly, helpful but most of all, realistic. They attended all of our viewings and were... See more
Company replied
I’d like to thank Hannah AG for her fast responses to my emails as I am a first time renter. I was able to call and email her to ask any questions regarding the property and the service was lovely.
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Kings Norton
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
1880 Pershore Road, B30 3AS, Kings Norton, United Kingdom
4.6
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Leaders - Kings Norton Property Management
Mahema at Leaders in King Norton has been looking after my property for a couple of years now and the service provided has always been efficient, timely, considerate, helpful and friendly. Excellent service!
June 1, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Craig,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great communication
Claire and the team at Leaders in cotteridge birmingham have been fantastic. Communication in all aspects has been wonderful selling my father's house .
May 26, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Tracy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Very professional from first meeting
Very professional from first meeting, communicated well and achieved a smooth sale of our property
May 23, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Andy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
I literally cannot fault any of the…
I literally cannot fault any of the excellent, highly professional service Mark, Sue, Claire and the Leaders Kings Norton Team gave. I did not realise when I chose Leaders that I was in fact the blessed customer who had picked an excellent team to handle the sale of my late Aunt's house. 100% from start to finish on everything and as a person who works in market research, I never give 100% as there is always room for improvement but I literally cannot think of anything that this team could have done better. Well done all and my eternal thanks.
Carole Cundill
April 14, 2022
Unprompted review
Reply from Leaders - Kings Norton
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Reply from Leaders - Kings Norton
Hi, we are very happy to have provided you with such a positive experience!
Do NOT! take the No Deposit option!!
When decided to go ahead with the property wanted to pay the deposit. The Branch manager Karen then said there are a few people interested in the property and for me to be considered i will need to take the No deposit option. i was not given the option to pay the deposit. it was either the NDO option or i don't get the property. They have no care what so ever for the customers all they cared about was the extra money they make from the NDO option. Be careful and avoid them making you take the NDO option as you are just paying extra for no reason.
April 7, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Shaz
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Really amazing customer service whilst…
Really amazing customer service whilst searching for a property, Libbi was really attentive and extremely pleasant to deal with! I would definitely recommended Leaders. Thank you Libbi for the great service provided.
March 24, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Megan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I have to say Libbi
I have to say Libbi, Claire , Chelsea & Robin in kings Norton branch are extremely helpful, polite & nothing is too much .
Highly recommended & will definitely keep them to manage my properties.
I wouldn’t go anywhere else ⭐️⭐️⭐️⭐️⭐️
March 20, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Ángela,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great Service
The level of service that I received at leaders Kings Norton was fantastic. I was especially pleased with how kind and helpful Libbi was. I would definitely recommend using them.
March 15, 2022
Unprompted review
Reply from Leaders - Kings Norton
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Responsive professional team
Chelsea dealt with our rental incredibly smoothly and efficiently and made the lettings process seamless with her responsiveness and can-do attitude. Our property is now being managed by Aimee and similarly, she is very responsive and helpful in the day to day management and follow-up. A very good, professional and friendly team that I would recommend for lettings services.
March 11, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Anon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Wonderful service
Wonderful service, the team were on hand to make sure we were accommodated.definitely recommend
March 4, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Carole,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
When Abbey came out for the valuation
When Abbey came out for the valuation, she was very knowledgeable and really talked me through the process. She answered all of questions.
Would definitely recommend Leaders.
March 4, 2022
Unprompted review
Reply from Leaders - Kings Norton
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent professional experience
March 4, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Michele,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Highly recommend this branch
Highly recommend this branch. The staff are very friendly and welcoming - they are always prepared and ready to help too which is sometimes hard to find. Thank you!
March 3, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Charmaine,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Reply from Leaders - Kings Norton
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Reply from Leaders - Kings Norton
Dear Louise,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
GREAT SERVICE
GREAT SERVICE! Thank you to Libbi whom was professional and polite. She made me feel relaxed with the process and went out of her way for me. Highly recommended!
February 16, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Ellie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great experience at Leaders Kings…
Great experience at Leaders Kings Norton. Staff were very helpful - in particular Libbi was brilliant. Fantastic service.
February 16, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Bethany,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Amazing staff!
Amazing staff! All so lovely! Libbi was so helpful, would highly recommend!
February 16, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Lauren,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic customer service
Fantastic customer service. Louise was a great help in finding available properties. Highly recommend.
February 16, 2022
Unprompted review
Reply from Leaders - Kings Norton
Dear Megan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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