Leaders - Luton Reviews 

431
•
TrustScore 5 out of 5

4.8

8 Wellington Street, LU1 2QH Luton, GB

•

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Rated 5 out of 5 stars

Bilal Raqeeb was my contact at Leaders. He was exceptional, he looked after every possible issue, and all the services sources at reasonable prices and completed to high level. He genuinely wanted the... See more

Company replied

Rated 5 out of 5 stars

Mr Bilal Raqeeb, Mr Malik and the team were very helpful and supportive during the process. Sent constant updates and explained the process to me clearly, including prompt responses.

Rated 5 out of 5 stars

I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everyt... See more

Company replied

Rated 5 out of 5 stars

An excellent experience! I highly recommend Leaders! I recently worked with Leaders to rent an apartment, and I am extremely satisfied with their services. The entire process, which is usually quit... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Luton

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 8 Wellington Street, LU1 2QH, Luton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

431 reviews

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4.8

All reviews

(431)

2,526 reviews in the last 12 months

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Rated 5 out of 5 stars

Malik Miah from Leaders was fantastic…

Malik Miah from Leaders was fantastic in helping me secure my new home. Very quick to respond, professional, and attentive to my needs. He made the entire process smooth and stress free. I will highly recommend him to anyone looking for a house either buying, selling or renting. This is your go to person

October 21, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Olalude

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Caitlin made the experience worthwhile

Caitlin made the experience worthwhile! Leader letting property staff made the company a good one with their working ethics.

September 10, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Oyinkansola

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caitlin a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I am incredibly pleased with the…

I am incredibly pleased with the service I received from Leaders, especially from Cathylin. It was an absolute pleasure! 😍 I would highly recommend Leaders to anyone looking to rent a good house.

October 15, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Maria

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Cathylin a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I was very impressed with the…service

I was very impressed with the communication with mr Malik very helpful throughout my application

October 9, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Henry

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Thanks to Mr. Malik

I want to express my highest recommendation for Mr. Malik due to his exceptional assistance in helping me find my new home. From the very beginning, he demonstrated attentiveness, knowledge, and dedication to understanding my specific needs and preferences.

Mr. Malik's expertise in the local market proved to be invaluable. He provided me with a selection of properties that perfectly matched my criteria, ensuring that every viewing was a productive use of my time. His in-depth knowledge of the area offered valuable insights into the neighborhood and surrounding amenities.

In addition to his professional skills, Mr. Malik's friendly and approachable demeanor made the entire home-buying process enjoyable. He was always available to answer my questions, provide guidance, and alleviate my concerns. His commitment to ensuring my satisfaction was evident throughout the process.

Thanks to Mr. Malik's hard work and dedication, I found the perfect 2-bedroom house that exceeded my expectations. I am genuinely grateful for his assistance and wholeheartedly recommend him to anyone searching for a new home.

October 8, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Muhammad

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team
b

Rated 5 out of 5 stars

malik was absolute amazing

malik was absolute amazing . would happily talk to him all day. Thank you so much . your a star

October 2, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Kelly

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Satisfied with Bilal Raqeeb

I had the chance to land on Bilal Raqeeb. His professionalism and his kindness made the renting journey a pleasant one .
Between viewing moving in, Bilal made things easy and clear. I definitely recommend his services and I will go back to him should I need a property in the future

October 1, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Anna

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Got good support in getting the property ready

Got good support in getting the property ready to move

September 30, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Swathi

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great experience with Malik

I had the pleasure of dealing with Malik Miah from the Luton branch, and I couldn't be more impressed. Malik's deep knowledge of the local area, combined with his exceptional customer service, made the entire experience seamless and enjoyable. His professionalism, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Malik to anyone seeking a reliable and knowledgeable estate agent. Outstanding service!

September 30, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Nicola

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Bilal Raqeeb is a competent realtor

Bilal Raqeeb is a competent realtor, who is very supportive and dedicated. He made the transition to my new home very seamless and stress free.

September 30, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Rose

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Excellent customer’s service and prompt…

Excellent customer’s service and prompt resolutions of queries.

Thumbs up to Malik miah.

September 30, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Dipo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Malik Miah is an outstanding…

Malik Miah is an outstanding professional whose attention to detail and follow up is consistently stellar.

September 27, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Lee

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Application process was…

Application process was straightforward. Response time was great

September 27, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Ojukwu

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Exceptional service and great experience

Diana and Malik made things so easy and everything was quick and ran smoothly. The turnaround in 10 days has been incredible and all the forms have been simple and straightforward. Excellent and highly recommended

September 27, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Carly

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik and Diana a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Bilal was nice

Bilal was nice, friendly and was very helpful with any questions that we had. :)

September 24, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Jessica

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Amazin and quick service by Caitlin

Amazin and quick service by Caitlin, Thank yiu soo much!

September 23, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Ahmed

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caitlin a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Bilal Raqeeb was very helpful

Bilal Raqeeb was very helpful

September 10, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Anas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Bilial was absolutely brilliant

Bilial was absolutely brilliant, always able to contact and was always helpful and kept making sure things went smoothly

September 21, 2024
Unprompted review
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Reply from Leaders - Luton

Dear Grant

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Diana Harag was always really helpful and professional

Diana Harag was always really helpful and approachable. She always kept us in mind during our tenancy research, also very professional.
Diana helped me around multiple viewings and was also kind enough to take me along with her in own car to the properties. Has answered all my questions and have been super helpful.
Overall a really good experience!

September 11, 2024
Unprompted review
Leaders  - Luton logo

Reply from Leaders - Luton

Dear Petricia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Diana a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Don’t usually do these but I had such a…

Don’t usually do these but I had such a hard time with other agencies in the past with them not dealing with concerns , coming over to Leaders agency in Luton was a great decision! All our concerns and queries handled professionally and smoothly by a Mr. Bilal Raqeeb, can’t thank him enough for putting our minds at ease. From viewings to moving in, now happily renting was a very smooth experience. Highly recommend.

September 1, 2024
Unprompted review
Leaders  - Luton logo

Reply from Leaders - Luton

Dear Slai

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

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