From the start the communication with all staff who was involved in my home move was brilliant, they sent links to make moving essential bills over and replied within the same day if needed. Handing k... See more
Location
Switch locationThe Old Post Office 275 Eaking Road, NG18 3ED Mansfield, GB
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See what reviewers are saying
From the beginning to the end of dealing with leaders it has been an Amazing one...their conduct, and professionalism is second to none
Company replied
Made everything smooth sailing from the start of the application process until now. Whenever I need help or anything answering, Emma and Chloe have always been there to help. Thank you so much for you... See more
Company replied
Very fast at getting us moved in, but had to lie about saying the area around the house will be tidied before we moved in. Ended up blaming next door neighbor's and telling us the landlord wants to le... See more
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Mansfield
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
The Old Post Office 275 Eaking Road, NG18 3ED, Mansfield, United Kingdom
4.4
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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The best team! Thank you!
The lettings team were amazing and Couldn’t have done more for me if they tried!
February 26, 2022
Unprompted review
Reply from Leaders - Mansfield
Dear Leanne,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Above and beyond
Once again I have received excellent and professional services from the Mansfield office on a relet on one of my properties.
February 26, 2022
Unprompted review
Reply from Leaders - Mansfield
Dear Stephen,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Extremely disappointed
Extremely disappointed
Extremely disappointed - staff were attentive and supportive whilst trying to find some where to live but once you’re in they give you no support whatsoever constantly fobbing you off. Steer clear if you want a stress free tenancy.
February 23, 2022
Unprompted review
Reply from Leaders - Mansfield
Dear Mandy
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Disorganised
Disorganised, waste of money - frustrating experience.
February 22, 2022
Unprompted review
Reply from Leaders - Mansfield
Dear Megan
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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