Leaders - Northampton Reviews 

252
TrustScore 4.5 out of 5

4.7

168 Wellinborough Road, NN1 4DU Northampton, GB


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Rated 4 out of 5 stars

Great staff and service, very professional approach especially would like to mention Gracie. She was very helpful, supportive and friendly since day one of viewing. Paper work and the whole process wa... See more

Rated 5 out of 5 stars

Poți folosi acest review în engleză: We had a very good experience with this letting agency. Everyone was very friendly, responsive, and helpful throughout the whole process. A special thank y... See more

Company replied

Rated 5 out of 5 stars

If you are looking for professionalism, competence and reliability in an estate agency, look no further, Jolanta and the rest of the team are just brilliant. Always proactive and ready to help with an... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Faith from the letting agency. She was organised, clear in her communication, and quick to get back to us whenever we had questions. Everything was sorted without hassle,... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Northampton

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 168 Wellinborough Road, NN1 4DU, Northampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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Replied to 99% of negative reviews

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4.7

All reviews

(252)

2,252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Professional letting agent, They are best of all. They are team workers. Kristian and the manager in Northampton town centre branch are superb, Leaders, great company and indeed great leaders

March 29, 2023
Unprompted review
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Reply from Leaders - Northampton

Nancy, we're glad you had such a wonderful experience with us!

Rated 5 out of 5 stars

excellent

On time when viewing, supportive, and very friendly

March 23, 2023
Unprompted review
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Reply from Leaders - Northampton

Hi Saman Kakaabdullah, thank you so much for your positive comments about Leaders Estate Agents Northampton!

Rated 5 out of 5 stars

The team were helpful and us move in

The team were helpful and us move in. Big thank you to them and thank you to Jolanta and Kristian and the team for their supports

March 9, 2023
Unprompted review
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Reply from Leaders - Northampton

Hi Adeyemi, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

I recommend Leaders throughout their…

I recommend Leaders throughout their process, they helped us with everything and a big thank you to Jolanta and Kristian and the team

March 9, 2023
Unprompted review
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Reply from Leaders - Northampton

Adeola Teniola, it's experiences like yours that really keep us motivated!

Rated 5 out of 5 stars

The team from Northampton were…

The team from Northampton were absolute stars in getting our 2 latest properties set up and let so quickly. I must mention Jolanta, Lillian and Kristian in particular for their hard work and dedication in supporting us.

January 9, 2023
Unprompted review
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Reply from Leaders - Northampton

Ian Coates, we are so happy to read such a great review about Leaders Estate Agents Northampton! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional
Kristian and Jolanta helped massively, I'm happy to have a great service from Leaders in Northampton

February 15, 2023
Unprompted review
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Reply from Leaders - Northampton

Hi Lydia Cheuka, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

Home

I was so stressed because I couldn’t find a home asap but you guys helped us out so quick!
Great service, great team .
Thanks a lot!

February 14, 2023
Unprompted review
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Reply from Leaders - Northampton

We appreciate your positive review about your recent experience with us!

Rated 5 out of 5 stars

Just awesome!

It's been great interacting with Kristian, Jolanta and others at Leaders.
They're quite helpful, I found my house easily.

February 11, 2023
Unprompted review
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Reply from Leaders - Northampton

Dr. Rahul S Mor, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Northampton!

Rated 5 out of 5 stars

Renting a house

I was looking to rent a house in Northampton and so I found a property advertised by Leaders. Great support from the team for renting process which was very fast and simple.
Very good communication with Kristian.
Would recommend them.

February 9, 2023
Unprompted review
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Reply from Leaders - Northampton

Hi Marian Axente, thank you so much for your positive comments about Leaders Estate Agents Northampton!

Rated 5 out of 5 stars

Leaders are fantastic thank you Kristian

Leaders are fantastic. I love their communication, their patients and above all, they are excellent in dealing with all angles of situation which is above imaging. All the team are great.
They keep updating you and feedback with any information l did needed.
Moving in to your choice of property was easy as well as effective advise to help you in.
I love leaders thank you Kristian Lillian and Jolanta

January 27, 2023
Unprompted review
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Reply from Leaders - Northampton

Lizzy Morrison, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Letting Agents Northampton!

Rated 5 out of 5 stars

Very helpful agency

Very helpful agency, the best in Northampton, great staff and many thanks to Kristian and the team Jolanta and Lillian for their helps

January 10, 2023
Unprompted review
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Reply from Leaders - Northampton

Dear Reindorf

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

From the moment I met Jolanta, service manager at Leaders Northampton, I found her friendly, warm and knowledgeable. Even taking the time to make friends with my muddy dog. As a first time landlord, Jolanta has helped guide me through this process, answering all my questions no matter how small or silly. She also went over and above for me when I needed it in order to move the tenants in on time, and all this over the Christmas period. I can't rate her and her customer service highly enough.

December 30, 2022
Unprompted review
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Reply from Leaders - Northampton

Dear Samantha

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Leaders letting were fabulous helping…

Leaders letting were fabulous helping us to get the house that we wanted. The process was very easy to follow and very quickly achieved. Thank you to Kristan and Yolanda.

October 31, 2022
Unprompted review
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Reply from Leaders - Northampton

Dear Amanda

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I’m very glad to write this review because…

I’m very glad about this review because Lillian and the team at leaders have been great since from the very start! My husband and I have been looking for a property to rent for a long while and it took just one viewing (first time even contacting the agency) with Lillian to find one! The process has been smooth and quick and we are looking forward to moving into our new home!;) Thank you soo much for giving us this opportunity to settle and reunite our family in this awesome property we can call home 🙏🏿

January 6, 2023
Unprompted review
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Reply from Leaders - Northampton

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Thanku Lillian

Thanku Lillian
We had a brilliant experience with leader especially thanks to Lillian because she extremely supportive and friendly and much impactful and quick respond. All staff really nice and friendly. If anyone want looking accommodation so please visit Leaders.
Thanku and Happy new year 😊

December 19, 2022
Unprompted review
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Reply from Leaders - Northampton

Dear Nikhil

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Amazing team

I am so grateful for all the support that Kristin and his manager have offered during the letting process. The communication is excellent, they guided me through all the process and were always available to clarify all my questions. They are very well organized and reliable. I dont want any other letting agency in the future they are the best. Thank you so much for assisting me and helping me find a good house. I will always recommend them to my colleagues and friends.

December 28, 2022
Unprompted review
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Reply from Leaders - Northampton

Dear Angélica

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Was made happy by the staffs personally…

Was made happy by the staffs personally was served by Lilian she was amaizing..from good communicative skills to good explanation of things..been so helpful and understanding..and also served by Kristian also so good..I had a great experience.the company is good

December 12, 2022
Unprompted review
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Reply from Leaders - Northampton

Dear Loise

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

If you are looking for professionalism

If you are looking for professionalism, competence and reliability in an estate agency, look no further, Jolanta and the rest of the team are just brilliant. Always proactive and ready to help with any queries quickly and efficiently. The process of marketing the property and finding a tenant was very smooth and stress free.Thank you very much.

December 9, 2022
Unprompted review
Leaders  - Northampton logo

Reply from Leaders - Northampton

Dear Carmine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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