Leaders - Northampton Reviews 

252
TrustScore 4.5 out of 5

4.7

168 Wellinborough Road, NN1 4DU Northampton, GB


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Rated 4 out of 5 stars

Great staff and service, very professional approach especially would like to mention Gracie. She was very helpful, supportive and friendly since day one of viewing. Paper work and the whole process wa... See more

Rated 5 out of 5 stars

Poți folosi acest review în engleză: We had a very good experience with this letting agency. Everyone was very friendly, responsive, and helpful throughout the whole process. A special thank y... See more

Company replied

Rated 5 out of 5 stars

We would like to say a huge thank you to the Leaders team for helping us rent our new home. From the very beginning, everyone was friendly, helpful, and always answered all of our questions quickl... See more

Company replied

Rated 5 out of 5 stars

My experience with Leaders was great from the time of viewing to moving into our new home.Truly speaking I was very impressed with the support the agents gave to us especially Faith. She explained eve... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Northampton

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 168 Wellinborough Road, NN1 4DU, Northampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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Replied to 97% of negative reviews

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4.7

All reviews

(252)

2,216 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and professional service

I recently used Leaders to arrange a room for me and I couldn't have been more pleased with the service I received. The team at Leaders were incredibly professional and friendly, and made the entire process a breeze.

From the moment I contacted them, they were responsive and attentive to my needs. They took the time to ask me about my preferences and requirements, and then set about finding me the perfect room.

What I particularly appreciated about the service was that it was completely tailored to my needs - they didn't try to push me towards any particular option, but instead listened to what I wanted and worked hard to find something that fit the bill.
My experience with Leaders was very fantastic and satisfied. Thanks to all staffs especialy Kristian for your great efforts.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Appreciation for Exceptional Service and Attention to Detail from the Leaders Team in Northampton

Dear Team,

I wanted to express my utmost appreciation for the outstanding work you all have done throughout the entire process, starting from the moment the house viewing was scheduled, all the way to the documentation requests and the final key handover. I have been thoroughly impressed with the level of professionalism and attentiveness demonstrated by the team.

I would like to highlight a special mention to Jolanta Stonkute, who graciously waited for me beyond working hours on a Saturday. I was delayed due to my move from London, and their patience and dedication truly went above and beyond. However, I must emphasize that the entire team, particularly Jolanta and Lillian Cull-Simmonds, has shown exceptional care and attentiveness.

Your commitment to ensuring a smooth and seamless experience has not gone unnoticed. The prompt responses to my inquiries, the thorough assistance with document preparation, and the warm and welcoming atmosphere have made this journey a delightful one.

Additionally, I would like to mention that the house was beautifully furnished, and I expressed a strong interest in purchasing some of the items. Although I was informed that the Landlord was not selling them, I later discovered that most of the products were being sold on Facebook. However, I want to make it clear that this does not diminish the high quality of service provided by the Leaders team in Northampton.

I would highly recommend your services to anyone in search of a dedicated and customer-centric team. Your professionalism, reliability, and attention to detail are truly commendable.

Once again, thank you for all your efforts in making this process a success. It has been a pleasure working with each and every one of you.

Best regards,
Juliano

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Kristian! Thank you Leaders!

Thank you Kristian for your professionalism since showing me the 1st property! I have not met Jolanta but she was also helpful and answered and actioned quick to all my emails. Brilliant team, I could not recommend more! Even though I could not move into the property due to a change in my circumstances, I wanted to leave a review and say what my experience with Leaders was.
5 stars for them

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

I moved in on 1 June and am enjoying my…

I moved in on 1 June and am enjoying my new home I was given a welcome package and supported with all cleaning supplies. The room is fully furnished kitchen is clean with all kitchen appliances , what else can I ask for more am glad I chose leaders the stuff are something else,they provide all the necessary support for me when I rich out with them. I have been at the office twice for support I met Lilian, jolanta and another lady, they really helped me out to activate all this standing order thing am really grateful.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Northampton - Excellent Service

We’ve just let our property via Leaders. Jolanta and Lillian have been great throughout the process. Property was let after the second viewing and nothing was too much trouble. Their service and responses have been second to none.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

My experience of renting

My experience of renting through leaders was very nice, no issue at all during process. I want to specially thanks Jolanta, John and Lillian for not bothering me much and make my process of renting very easy. I am very happy to move in the beautiful house managed by leaders.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

leaders in Northampton 5* service

leaders in Northampton 5* service

Lillian (Lettings Negotiator)

Lillian has been perfect from viewing to letting the property to myself the online portal application service is 10/10 given the fact I work nights and are in the next town to me the turn around time to be accepted was so fast couldn’t ask for anything more from this estate agents very happy tenant :):)

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Leaders was excellent!

My experience with Leaders was great. The staff especially Kristian and Jolanta were super helpful to my requests and queries. I in particular appreciated their attention to detail and process, making it easier for me to complete my requirements for renting.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great professional service

Great professional service! Lillian and the team at leaders have been great since from the very start. The team is organzed and precise, even thow the letting market is chaotic this times ! Fast and smooth process adapted to the dynamic life now. Thank you.
Would recommend

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Leaders and Jolanta, from Leaders Northampton, was amazing.

Leaders were amazing. I was trying to rent one of my properties out and there were many things that kept delaying my plans. Jolanta from Leaders in Northampton went the extra mile to help me. She was very patient and did more than she needed to ensure I was satisfied. Once the property was on the market, it was leased within a week. I'm confident I wouldn't have gotten this kind of service elsewhere. Thank you, Leaders and Jolanta for all you have done.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

The team is professional

The team is professional, reliable, and always goes the extra mile to ensure that everything runs smoothly. I would highly recommend Leaders Letting Agency to any landlord looking for a great letting agent."
They were always quick to respond to my questions and concerns, and they provided excellent support throughout the entire letting process.

April 14, 2023
Unprompted review
Leaders  - Northampton logo

Reply from Leaders - Northampton

Dear Karthik

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I highly recommend

I highly recommend! the whole team gave us the necessary help and were patient with us! Thanks Kristian, Lillian and Jolanda you are amazing!❤️❤️❤️

April 13, 2023
Unprompted review
Leaders  - Northampton logo

Reply from Leaders - Northampton

Dear Iuliana Georgiana

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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