Great staff and service, very professional approach especially would like to mention Gracie. She was very helpful, supportive and friendly since day one of viewing. Paper work and the whole process wa... See more
Location
Switch location168 Wellinborough Road, NN1 4DU Northampton, GB
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Poți folosi acest review în engleză: We had a very good experience with this letting agency. Everyone was very friendly, responsive, and helpful throughout the whole process. A special thank y... See more
Company replied
If you are looking for professionalism, competence and reliability in an estate agency, look no further, Jolanta and the rest of the team are just brilliant. Always proactive and ready to help with an... See more
Company replied
We would like to say a huge thank you to the Leaders team for helping us rent our new home. From the very beginning, everyone was friendly, helpful, and always answered all of our questions quickl... See more
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Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Northampton
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
168 Wellinborough Road, NN1 4DU, Northampton, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 1 week
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I had such a positive experience with…
I had such a positive experience with Faith Graham at Leaders Northampton. From start to finish, she was supportive, professional, and always happy to answer my questions. Faith guided me through every step of the letting process with patience and care, which made the whole experience smooth and stress-free.
Her thoughtful attention to detail and the extra effort she put in, including a lovely gesture of chocolates when I received my keys, truly made me feel valued as a client.
Thank you, Faith, for making my move such an enjoyable and memorable experience. I couldn’t recommend you more highly!

Reply from Leaders - Northampton
Excellent service providing by Leaders…
Excellent service providing by Leaders Letting, supported me all the way for an easier move. So helpful and friendly.
Highly recommend. 😊
Thanks so much Lillian. 😊

Reply from Leaders - Northampton
Finding tenant for the property
I had a great experience working with Jolanta from Leaders Estate Agents. She recently helped me find a new tenant for my property, and the process was smooth and efficient from start to finish. Jolanta was incredibly accurate and thorough in every detail, ensuring everything was handled properly.
She was also very helpful and communicative throughout the entire process, keeping me updated regularly and answering any questions I had promptly. Her professionalism and friendly approach made the experience stress-free.
Highly recommend Jolanta from Leaders estate agent!
Very good experience with Leaders
Very good experience with Leaders - rented out a new build through them. All inquiries were answered promptly and the whole process was very smooth and stress free. Thank you Faith and Lilian for your excellent service
I was very impressed with how Faith…
I was very impressed with how Faith Graham handled the entire process of moving into my new property. She was fantastic and followed up to ensure everything went smoothly. I highly recommend Leaders Letting because they respond quickly to any issues and resolve them efficiently. They are reliable and consistent in their support when you need assistance.

Reply from Leaders - Northampton
Thank you to Faith!
Thank you to Faith who has helped us to find a lovely home and made the whole process easy and straightforward. We are happy in our new place, thank you!

Reply from Leaders - Northampton
Thanks to Lillian and the team at the…
Thanks to Lillian and the team at the Northampton branch for helping us find a tenant. They kept us updated throughout the process.

Reply from Leaders - Northampton
I am very pleased with the service I…
I am very pleased with the service I received from Lillian and the rest of her colleagues from the Northampton branch. We used their lettings services and Lillian was so professional, efficient and accommodating. Any questions I had were timely answered. Very pleased , definitely the best lettings agency I have come across yet. I look forward to dealing with them moving forward. Much appreciated! Olivia & Oliver.

Reply from Leaders - Northampton
Great 2 years spent with Leaders…
Great 2 years spent with Leaders Northampton. Good communications throughout and lovely people to deal with. Would absolutely recommend Leaders for rentals.
From meeting Faith until receiving the…
From meeting Faith until receiving the keys was a non problematic transaction with Leaders. Faith was in touch with me throughout the process and was very professional and polite. I would recommend Leaders to any prospective renters or landlords. Keep up the great work Faith.
Leaders is a Leaders is a very good and helpful agents they assist you positively a make feel safe in their hands we appreciate that keep on doing it to others thank you good and helpful…
Leaders is a very good and helpful agents they assist you positively a make feel safe in their hands we appreciate that keep on doing it to others thank you
Its been great experience to rented a…
Its been great experience to rented a house by leaders. They provide full support and services

Reply from Leaders - Northampton
Faith Graham from Leaders.
I had a fantastic experience working with Faith Graham from Leaders. She took the time to really understand what I was looking for and was incredibly supportive throughout the whole process. Her ability to quickly solve any issues and respond to my needs made finding my one-bedroom flat a smooth and stress-free experience. Faith was professional, approachable, and genuinely cared about helping me find the right place. I highly recommend her to anyone looking to rent — she made the whole journey so much easier.10/10 customer service.

Reply from Leaders - Northampton
Excellent service
Excellent customer service. Lillian provided all the informations and documents through out the process.

Reply from Leaders - Northampton
10/10 would recommend
Have recently dealt with Lillian from leaders Northampton branch whilst looking to rent the property we are now in and love. She was absolutely fabulous, really friendly, helpful, kind and efficient. No task was too small and no question was too silly. She made the whole process simple and provided 1st class support throughout. Give this woman a raise!

Reply from Leaders - Northampton
Unprofessional
This is strange review really ., I didn’t rent off them due to this terrible service
I had a viewing with the manager of lettings , Jolanta , who I’d like to add never acknowledges emails .
I had a viewing of a house in Irchester , with this agent, I’ve tried to rent it before with another agent. The house was in such a terrible state , from existing tenants it was un rentable . When I saw leaders had this, I felt quite relieved to be honest .
Had the viewing with Lilliana , who is very nice
Then I spoke with this branch manager , whose attitude I didn’t like at all , plus she coukdnt answer questions !!
So I did what she said , filled out the 16 questions with other comments that I’d like to change carpets at my own cost including showers . Offered the full rental price , leaders put it’s had a refurb, no it’s been painted with a couple of new windows .she explained all offers would go to the landlord , then they would decide . Not ideal but fair I guess
Before I got a yes or a no , the manager sent me an email . Not thank you for filling in the questionnaire or it is with the landlord we will keep you updated . Instead , the landlord has changed his mind it’s now £250 a month more . No explanation or anything , just let me know if you are basically still interested
To be honest I would have paid that if it was advertised at that price . The property needs money spending on it , at my cost but it will be beneficial to the landlord . Also it’s my choice
When I make a full offer I don’t expect it’s now gone up . I told her I do not do business this way . Obviously a few offers came in so the landlord upped the price . But leaders no communication whatsoever why!! And not even a reply to my email , after I thanked her for her time . I’ve got away lightly after reading these reviews . But I expected more from leaders

Reply from Leaders - Northampton
My new property move in was hassle free…
My new property move in was hassle free and less stress with the kind and friendly help of their staff illian Cull‑Simmonds Marla. She was the best and the entire team at the office. Thanks for the welcome gift also. It’s well appreciated.

Reply from Leaders - Northampton

Reply from Leaders - Northampton
Very good experience..excellent service…
Very good experience..excellent service by faith graham

Reply from Leaders - Northampton
Fast Move In
Faith from Leaders have helped me get the move-in arranged really fast in a short notice. It was very helpful. Thank you Leaders for the service.

Reply from Leaders - Northampton
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