Wow! Leaders at Northampton have been exceptional in helping us rent our property! From the start of our experience with Leaders was amazing! Especially Faith. She was professional, friendly, efficie... See more
Location
Switch location168 Wellinborough Road, NN1 4DU Northampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Exceptional service The staff are professionals and easy to reach. Ready to assist you in getting your desired property. Jack at the Northampton branch was really helpful and excellent. Thank you... See more
Leaders lettings made the renting process less cumbersome through their amazing staff Jack Spencer of Northampton office who was very supportive and friendly through the process. I recommend leaders
Leaders, more specifically Gracie, helped me massively throughout this process. Showed extreme care & interest and made my life so much easier as it was my first time renting, and it was extremely eas... See more
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Northampton
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
168 Wellinborough Road, NN1 4DU, Northampton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lillian made our move incredibly easy
Lillian made our move incredibly easy, answering all of our questions promptly and thoroughly.
The communication was clear and professional. Also, the whole team was very approachable.
We highly recommend Leaders for a stress-free letting experience.

Reply from Leaders - Northampton
I have had the best renting experience…
I have had the best renting experience with Leaders Northampton. With Faith Graham as my agent was the best renting experience. She was very helpful and experienced in giving me all the guidance I needed. I have told my friends and family to come experience the serene beautiful and safe homes with leaders. love to be part of the family.

Reply from Leaders - Northampton
Faith was very friendly and professional
Faith was very friendly, professional and a great listener during the process and after the process, I hope she will keep the good work and help many other people to get a place to settle in and indeed leaders need more of her. Faith, I appreciate your help. May God bless you.👏👏👏👏

Reply from Leaders - Northampton
Faith was fantastic in helping me find…
Faith was fantastic in helping me find a rental home. She really listened to what I wanted and found great options that fit my needs. Her knowledge of the area and the market made the process easy and stress-free. Communication was excellent, and she was always available to answer my questions. I’m very happy with the service and highly recommend Faith Graham for anyone looking for a new home!

Reply from Leaders - Northampton
Professional…
After having a difficult experience trying to get a decent rental property, Lillian and the Leaders Team were really a breath of fresh air, extremely professional every step of the way

Reply from Leaders - Northampton
Great service indeed Leaders…!
Great service indeed especially Lillian . I got so much of doubts as l’m renting for the first time, she got answers for all of that.
Very responsive staff towards email or phone calls. The staff were friendly, professional during the whole process. They made finding a property straightforward and stress-free, with a good selection of homes to choose from and flexible viewing times.
The service was reliable as well. I would surely recommend to anyone looking for a property to rent. Also thank you very much for the gift as well.

Reply from Leaders - Northampton
Great service from Lillian
Great service from Lillian, always just an email or phone call away if we had any problems with paperwork and other bits before we moved in. Made the process of moving a lot less stressful.

Reply from Leaders - Northampton
Faith and Lillian have been really awesome
Faith and Lillian have been really polite. I like the fact that they listen.

Reply from Leaders - Northampton
Leaders made move so easily and…
Excellent service received
Leaders made move so easily and effortless and their communication too was effective. Cheers to Lillian in Leaders Northampton office👍🏾

Reply from Leaders - Northampton
I cannot express how fantastic the…
I cannot express how fantastic the service has been!
Lillian have been exceptional during our 3 month process! No question to silly and no request to large. Both Lillian and Jolanta are a real credit to the company and I hope they are recognised for ther brilliant customer service. They have honestly made the entire process effortless even down to handing over the keys! I cannot thank them both enought and I know I'm in save hands moving forward

Reply from Leaders - Northampton
A massive thank you to faith who made…
A massive thank you to faith who made our moving transition very seamless and easy as well as helpful advice along the way

Reply from Leaders - Northampton
This has been our first time going…
This has been our first time going through the rental process and the team have been absolutely wonderful. Faith especially has been very helpful throughout the experience and we couldn’t give you all a bigger thank you :).

Reply from Leaders - Northampton
It has a very responsible and sensitive…
It has a very responsible and sensitive team towards the customer.Thank you so much

Reply from Leaders - Northampton
Excellent Service from Leaders…
Excellent Service from Leaders Northampton Branch
Leaders Northampton Team,
I would like to express my sincere gratitude for the outstanding service provided by the Leaders Northampton branch throughout our letting process. The experience has been nothing short of exceptional.
From the very beginning, Lillian has been incredibly supportive, attentive, and professional. She ensured that all our questions were answered promptly and that the entire process was smooth and stress-free. Lillian went above and beyond to accommodate our needs and made us feel confident and comfortable every step of the way.
The level of customer service provided by Lillian and the entire team at Leaders Northampton has been exemplary. Their dedication to ensuring a seamless experience for their clients is truly commendable.
Thank you once again for all the support. We thoroughly appreciate the hard work and commitment demonstrated by your team and would highly recommend your services to anyone in need of property letting.
Best regards,
Daniel and Daniel

Reply from Leaders - Northampton
Lillian was fantastic
Lillian was fantastic, within a week we were all sorted 👍

Reply from Leaders - Northampton
Excellent service… Leaders and Faith Graham
Leaders have been so helpful in finding us an exceptional property. Faith Graham had been great and helpful with her Excellent service and outstanding follow-ups. Thank you guys and definitely recommend them.

Reply from Leaders - Northampton
Leaders are great for property rental
LEADERS have been really good with supporting any queries or questions, regarding the rental process. Faith Graham was my main contact and was so lovely, very professional too. All at Northampton branch have been helpful. I would highly recommend using LEADERS.

Reply from Leaders - Northampton
Fantastic and very friendly customer service
Fantastic customer service and extremely helpful throughout the whole process. Our enquiry for a viewing was responded to very quickly and a viewing booked in the same day. We applied for the property the very next day and Faith was fantastic throughout the whole application process.
Great customer service, all queries answered promptly and all questions answered. Nothing was too much trouble at all. Definitely recommend Leaders Northampton to anyone!

Reply from Leaders - Northampton
Great experience with Leader good…
Great experience with Leader good office team would highly recommend for letting

Reply from Leaders - Northampton
I’ve been letting my property with…
I’ve been letting my property with Leaders for years and can’t be more thankful to the team for all the support

Reply from Leaders - Northampton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







