Leaders - Northampton Reviews 

265
•
TrustScore 4.5 out of 5

4.7

168 Wellinborough Road, NN1 4DU Northampton, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Wow! Leaders at Northampton have been exceptional in helping us rent our property! From the start of our experience with Leaders was amazing! Especially Faith. She was professional, friendly, efficie... See more

Rated 5 out of 5 stars

Exceptional service The staff are professionals and easy to reach. Ready to assist you in getting your desired property. Jack at the Northampton branch was really helpful and excellent. Thank you... See more

Rated 5 out of 5 stars

Leaders lettings made the renting process less cumbersome through their amazing staff Jack Spencer of Northampton office who was very supportive and friendly through the process. I recommend leaders

Rated 5 out of 5 stars

Leaders, more specifically Gracie, helped me massively throughout this process. Showed extreme care & interest and made my life so much easier as it was my first time renting, and it was extremely eas... See more


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Northampton

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 168 Wellinborough Road, NN1 4DU, Northampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

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4.7

All reviews

(265)

2,517 reviews in the last 12 months

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Rated 5 out of 5 stars

Lillian made our move incredibly easy

Lillian made our move incredibly easy, answering all of our questions promptly and thoroughly.

The communication was clear and professional. Also, the whole team was very approachable.

We highly recommend Leaders for a stress-free letting experience.

September 25, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Constantin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I have had the best renting experience…

I have had the best renting experience with Leaders Northampton. With Faith Graham as my agent was the best renting experience. She was very helpful and experienced in giving me all the guidance I needed. I have told my friends and family to come experience the serene beautiful and safe homes with leaders. love to be part of the family.

September 18, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Yaa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith a 5 star rating!

Many thanks
Customer Care Team

Rated 4 out of 5 stars

Faith was very friendly and professional

Faith was very friendly, professional and a great listener during the process and after the process, I hope she will keep the good work and help many other people to get a place to settle in and indeed leaders need more of her. Faith, I appreciate your help. May God bless you.👏👏👏👏

August 16, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Gabriel

We are very happy Faith provided you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Faith was fantastic in helping me find…

Faith was fantastic in helping me find a rental home. She really listened to what I wanted and found great options that fit my needs. Her knowledge of the area and the market made the process easy and stress-free. Communication was excellent, and she was always available to answer my questions. I’m very happy with the service and highly recommend Faith Graham for anyone looking for a new home!

September 4, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Mrs Robu

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Professional…

After having a difficult experience trying to get a decent rental property, Lillian and the Leaders Team were really a breath of fresh air, extremely professional every step of the way

August 28, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Emma

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great service indeed Leaders…!

Great service indeed especially Lillian . I got so much of doubts as l’m renting for the first time, she got answers for all of that.
Very responsive staff towards email or phone calls. The staff were friendly, professional during the whole process. They made finding a property straightforward and stress-free, with a good selection of homes to choose from and flexible viewing times.
The service was reliable as well. I would surely recommend to anyone looking for a property to rent. Also thank you very much for the gift as well.

August 27, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Delvin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great service from Lillian

Great service from Lillian, always just an email or phone call away if we had any problems with paperwork and other bits before we moved in. Made the process of moving a lot less stressful.

August 23, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Adam

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Faith and Lillian have been really awesome

Faith and Lillian have been really polite. I like the fact that they listen.

August 21, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Izuchukwu

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith and Lillian a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Leaders made move so easily and…

Excellent service received
Leaders made move so easily and effortless and their communication too was effective. Cheers to Lillian in Leaders Northampton office👍🏾

August 17, 2024
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Reply from Leaders - Northampton

Dear Thomas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I cannot express how fantastic the…

I cannot express how fantastic the service has been!
Lillian have been exceptional during our 3 month process! No question to silly and no request to large. Both Lillian and Jolanta are a real credit to the company and I hope they are recognised for ther brilliant customer service. They have honestly made the entire process effortless even down to handing over the keys! I cannot thank them both enought and I know I'm in save hands moving forward

August 13, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Irfan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian and Jolanta a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

A massive thank you to faith who made…

A massive thank you to faith who made our moving transition very seamless and easy as well as helpful advice along the way

July 19, 2024
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Reply from Leaders - Northampton

Dear Kane

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

This has been our first time going…

This has been our first time going through the rental process and the team have been absolutely wonderful. Faith especially has been very helpful throughout the experience and we couldn’t give you all a bigger thank you :).

July 23, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Finn

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

It has a very responsible and sensitive…

It has a very responsible and sensitive team towards the customer.Thank you so much

July 8, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear 5717

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Excellent Service from Leaders…

Excellent Service from Leaders Northampton Branch
Leaders Northampton Team,
I would like to express my sincere gratitude for the outstanding service provided by the Leaders Northampton branch throughout our letting process. The experience has been nothing short of exceptional.
From the very beginning, Lillian has been incredibly supportive, attentive, and professional. She ensured that all our questions were answered promptly and that the entire process was smooth and stress-free. Lillian went above and beyond to accommodate our needs and made us feel confident and comfortable every step of the way.
The level of customer service provided by Lillian and the entire team at Leaders Northampton has been exemplary. Their dedication to ensuring a seamless experience for their clients is truly commendable.
Thank you once again for all the support. We thoroughly appreciate the hard work and commitment demonstrated by your team and would highly recommend your services to anyone in need of property letting.
Best regards,
Daniel and Daniel

July 9, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Daniel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Lillian was fantastic

Lillian was fantastic, within a week we were all sorted 👍

June 7, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Jeanette

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lillian a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Excellent service… Leaders and Faith Graham

Leaders have been so helpful in finding us an exceptional property. Faith Graham had been great and helpful with her Excellent service and outstanding follow-ups. Thank you guys and definitely recommend them.

March 29, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Raj

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Leaders are great for property rental

LEADERS have been really good with supporting any queries or questions, regarding the rental process. Faith Graham was my main contact and was so lovely, very professional too. All at Northampton branch have been helpful. I would highly recommend using LEADERS.

July 1, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Sue

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith and the Northampton branch a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Fantastic and very friendly customer service

Fantastic customer service and extremely helpful throughout the whole process. Our enquiry for a viewing was responded to very quickly and a viewing booked in the same day. We applied for the property the very next day and Faith was fantastic throughout the whole application process.

Great customer service, all queries answered promptly and all questions answered. Nothing was too much trouble at all. Definitely recommend Leaders Northampton to anyone!

June 28, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Brandon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Faith and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great experience with Leader good…

Great experience with Leader good office team would highly recommend for letting

June 8, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Tara

we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I’ve been letting my property with…

I’ve been letting my property with Leaders for years and can’t be more thankful to the team for all the support

June 24, 2024
Unprompted review
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Reply from Leaders - Northampton

Dear Rupen

Happy to Help. We really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

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