Leaders Letting in Poole, Dorset are a disgrace to the profession. They are treating a bereaved family disgustingly. The family have been trying to get a £700 deposit returned, following the death of... See more
Company replied
1-3 New Orchard, BH15 1LY Poole, England, GB
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Leaders Letting in Poole, Dorset are a disgrace to the profession. They are treating a bereaved family disgustingly. The family have been trying to get a £700 deposit returned, following the death of... See more
Company replied
Highly recommend! My experience with Leaders in Poole has been flawless from start to finish. Mike Kunzi is an incredible asset to Leaders. He is a consummate professional and I would like to say tha... See more
Company replied
Cannot express my gratitude to all the staff at leaders Poole enough. Zach especially worked really hard to ensure me, my partner and 4 month old boarder collie was able to find somewhere suitable... See more
Company replied
We appreciate your support and services throughout the process. The team has been very helpful as new time renters trying to get things done right at our own pace. Koorosh Walters did a fantastic... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

1-3 New Orchard, BH15 1LY, Poole, England, United Kingdom
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Replied to 94% of negative reviews
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Ronnie was the one who help me out in getting our home. He was very kind and always update us and help us all throughout the process. You should hire more people like Ronnie.
My experience with the team headed up by Mike Kunzi was handled professionally with regards to securing a tenant for my rental property. I have been with Leaders Bournemouth for a long time but the first time with the Poole office. Nothing was ever too much trouble & response times were timely would highly recommend & well done to the team r
Very quickly answer from the agency, staff very friendly, helpful,professional and responding to all questions.
This Company is amazing they are fair and girl everyone a chance at least.
Ronnie as always been out of this world on point with his reply’s, very polite just amazing thanks very much for everything
Ronnie has been amazing at helping me and my partner find a flat! His replies are so quick and keeps us in the loop about everything.
Ronnie has been a pleasure to deal with on my journey of finding somewhere right to rent.
professional, reliable and keeping in contact regularly with updates and progress.
Keep up the excellent service !!!!!!
My experience with zac today was brilliant. And even though the house I wanted was not available zac was very helpful kind and considerate and is working hard to find me a suitable property
Thank you zac and the team
Ronnie was extremely helpful and friendly and went above and beyond to ensure that we were happy.
Amazing guys.
Ronnie made my evening joyful with his professionalism. Well done.
To every member taking the calls and their patience, thank you so much
We have recently secured a rental property through Leaders.
The whole experience was made very easy thanks to Ronnie.
He was always extremely helpful and thoroughly professional and could always be relied on to return calls after leaving messages for him , not something we found with other agencies.
Recently viewed a property with my husband and daughter. Ronnie was very friendly and professional and helpful, we have now secured the property.
Ronnie Cullinane recently helped us find our new home in Dorset. Throughout the process he responded to all my questions patiently and promptly and was very accommodating and helpful.
Great Experience.
Thank you Ronnie Cullinane for the professional with a sense of humour assistance you gave me today. My queries were answered. I look forward to you finding me a wonderful place to live.
Kind Regards
Cheryll
Saying hi to the leaders team in Poole!
Oliver that has done our viewing sold the property so well and answered all our questions. Thank you Oliver!
And Ronnie who is taking us through all the paperwork has been very helpful too! Thanks guys!
Cannot express my gratitude to all the staff at leaders Poole enough.
Zach especially worked really hard to ensure me, my partner and 4 month old boarder collie was able to find somewhere suitable to live.
Zach was also extremely patient in regards to my personal schedule and that it was often ridiculously difficult to get hold of me due to shift work.
A really kind and thorough team who consistently tried to ensure everything was as easy and simple as could be!

Reply from Leaders - Poole Lettings
Hi,i have been impressed by Ronnie from my initial enquiry,he is polite,friendly and very professional.
i can't recommend Ronnie enough.
Kind Regards
Liliana Burz

Reply from Leaders - Poole Lettings
My experience with Leaders letting agents,Poole has been great,right from renting my first apartment ,then to my current apartment,where I met Oliver, Jake and Mike ,the team are so lovely and friendly and they helped my move in process run smoothly.

Reply from Leaders - Poole Lettings
Staff at Poole sales office were very helpful and provided me with excellent service. They respond quickly to all enquiries and provide good timely communication. The sale process was smooth and professional in every aspect.

Reply from Leaders - Poole Lettings
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