Leaders Letting in Poole, Dorset are a disgrace to the profession. They are treating a bereaved family disgustingly. The family have been trying to get a £700 deposit returned, following the death of... See more
Company replied
1-3 New Orchard, BH15 1LY Poole, England, GB
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Leaders Letting in Poole, Dorset are a disgrace to the profession. They are treating a bereaved family disgustingly. The family have been trying to get a £700 deposit returned, following the death of... See more
Company replied
Highly recommend! My experience with Leaders in Poole has been flawless from start to finish. Mike Kunzi is an incredible asset to Leaders. He is a consummate professional and I would like to say tha... See more
Company replied
Cannot express my gratitude to all the staff at leaders Poole enough. Zach especially worked really hard to ensure me, my partner and 4 month old boarder collie was able to find somewhere suitable... See more
Company replied
We appreciate your support and services throughout the process. The team has been very helpful as new time renters trying to get things done right at our own pace. Koorosh Walters did a fantastic... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

1-3 New Orchard, BH15 1LY, Poole, England, United Kingdom
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Replied to 94% of negative reviews
Typically replies within 1 week
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Give Linda Williams 5 stars,for her sorted out our contract,which has taken 2 years to sort out.well done Linda at the Poole branch

Reply from Leaders - Poole Lettings
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