5 STARS FOR TIERNEY! Tierney has picked up and owned problems like no one I have previously experienced in 20 years of letting out my properties. Calls she has taken off my hands includes speaking to... See more
Company replied
31 Foregate Street, WR1 1EE Worcester, GB
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5 STARS FOR TIERNEY! Tierney has picked up and owned problems like no one I have previously experienced in 20 years of letting out my properties. Calls she has taken off my hands includes speaking to... See more
Company replied
I've been with leaders for several years and they have always responded quickly to any minor repairs that needed fixing around the house. They ensure that they inspect the property every six months an... See more
Company replied
I have recently moved into a rental property in Worcester and the service received from all staff but namely Alice and Tierney has been first class, both have helped and sorted any questions and queri... See more
I honestly wish I was able to give more than 5 stars. Aimee is our property manager for the last two years. I cannot thank her enough for her amazing help. Aimee always goes above and beyond and has... See more
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

31 Foregate Street, WR1 1EE, Worcester, United Kingdom
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Nigel was brilliant from start to finish. And always went above and beyond, personable but professional throughout.
Lewis was on hand throughout our tenancy to answer queries and assist with maintenance queries. After some initial issues when moving in, and although the conduct of the landlord cannot be controlled by Leaders, Lewis and the team were always very helpful and professional when addressing problems. I'd recommend them to new tenants in the area.
Aimee provided excellent after tenancy care, was able to provide me with a reference despite me having moved out over 5 years ago!
Every member of the team has been friendly, efficient and very approachable.
Our property was speedily assessed and put on the market.
all calls and emails were answered speedily.
Very pleased, looking forward a speedy sale.
My experience with leaders has always been good, they’ve dealt with anything I’ve brought to their attention and I’ve kinda been left alone which I like as a tenant.
Recently though I’ve had a few maintenance issues within my home and I’ve got to say a big thankyou to Lewis Langdell who has been super efficient in dealing with the issues, keeping me informed every step of the way and is always quick to reply to my emails, we need more people like Lewis, he’s a pleasure to talk to and is always so polite.
Fantastic service from Natalie and the team at Kings Norton/Worcester shower broken replaced with brand new within 24hrs!!!!
Much Appreciated!!!!!!
Leaders Bromsgrove have been amazing. I have spoken to lots of the team but more so Aimee. She has been lovely and consistently gone the extra mile to help. Thank you Aimee! 😊
Worked with Leaders for many years and have always found them to be helpful and efficient. Shout out to Natalie and Neil for always keeping us up to date
Having only recently entered into being a landlord I needed a company that was going to assist me in every step.
My contact Alice Gadd is very professional and provided all information in a friendly manner for which I am very appreciative of.
Any decision that needed made was presented to me via email and then with a one to one call.
A pleasure to deal with on every level.
Just moved into our new place and must praise the team for their help thus far.
Specifically Kate who was very helpful from the start, and Lewis who has been immensely helpful in dealing with the early teething issues post-move.
Quite happy with the support we have received so far and hope to continue on this trajectory.
Natalie is very helpful and polite. Any issues we have are always sorted as soon as possible
Property Manager, Sophie Conway, is extremely competent, professional and cheerful.
Sophie always goes above and beyond whenever I come to her with any problems, And it’s always handled politely and professionally. I would recommend leaders to anyone
Our property manager Natalie is fantastic. She is very helpful and knowledgeable and always keeps us updated. Thank you Natalie.
I have rented out my flat with leaders for years and have always been happy with them.
Recently some work was needed to get my flat up to scratch which Neil sorted out for me, kept me in the loop and all the work was done quickly and stress free. Thank you Neil!
Big recommendation to property manager Neil Woolrich who’s always been helpful, efficient and a great communicator!
Very good service from Neil Woolrich, would recommend
We were luckily enough to have Tierney dealing with our property & there isn’t any issue she hasn’t been able to resolve quickly & has always quick to reply to any inquires we had & gone out of her way to make sure we were happy in our new home, give her a pay rise
Managed to move and settle in a new home and the team was very helpful with sorting things out on both ends and advising through the process.
Lovely experience with Kate at Leaders. My partner and I have found a house that we loved and after just a phone call and a few emails everything was in order to proceed with the rental agreement. She was very responsive and always available to answer our questions. We should be signing in a few weeks and are really looking forward to it.
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