Leaders - Worcester Reviews 

229
TrustScore 4.5 out of 5

4.6

31 Foregate Street, WR1 1EE Worcester, GB


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Rated 5 out of 5 stars

5 STARS FOR TIERNEY! Tierney has picked up and owned problems like no one I have previously experienced in 20 years of letting out my properties. Calls she has taken off my hands includes speaking to... See more

Company replied

Rated 5 out of 5 stars

I've been with leaders for several years and they have always responded quickly to any minor repairs that needed fixing around the house. They ensure that they inspect the property every six months an... See more

Company replied

Rated 5 out of 5 stars

I have recently moved into a rental property in Worcester and the service received from all staff but namely Alice and Tierney has been first class, both have helped and sorted any questions and queri... See more

Rated 5 out of 5 stars

I honestly wish I was able to give more than 5 stars. Aimee is our property manager for the last two years. I cannot thank her enough for her amazing help. Aimee always goes above and beyond and has... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Worcester

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 31 Foregate Street, WR1 1EE, Worcester, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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Replied to 95% of negative reviews

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4.6

All reviews

(229)

2,099 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helpful and attentive agents

Lewis was on hand throughout our tenancy to answer queries and assist with maintenance queries. After some initial issues when moving in, and although the conduct of the landlord cannot be controlled by Leaders, Lewis and the team were always very helpful and professional when addressing problems. I'd recommend them to new tenants in the area.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient team.

Every member of the team has been friendly, efficient and very approachable.
Our property was speedily assessed and put on the market.
all calls and emails were answered speedily.
Very pleased, looking forward a speedy sale.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

My experience with leaders has always been good, they’ve dealt with anything I’ve brought to their attention and I’ve kinda been left alone which I like as a tenant.
Recently though I’ve had a few maintenance issues within my home and I’ve got to say a big thankyou to Lewis Langdell who has been super efficient in dealing with the issues, keeping me informed every step of the way and is always quick to reply to my emails, we need more people like Lewis, he’s a pleasure to talk to and is always so polite.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Having only recently entered into being…

Having only recently entered into being a landlord I needed a company that was going to assist me in every step.
My contact Alice Gadd is very professional and provided all information in a friendly manner for which I am very appreciative of.
Any decision that needed made was presented to me via email and then with a one to one call.
A pleasure to deal with on every level.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Just moved into our new place

Just moved into our new place and must praise the team for their help thus far.

Specifically Kate who was very helpful from the start, and Lewis who has been immensely helpful in dealing with the early teething issues post-move.

Quite happy with the support we have received so far and hope to continue on this trajectory.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Polite and professional

Sophie always goes above and beyond whenever I come to her with any problems, And it’s always handled politely and professionally. I would recommend leaders to anyone

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

I have rented out my flat with leaders…

I have rented out my flat with leaders for years and have always been happy with them.

Recently some work was needed to get my flat up to scratch which Neil sorted out for me, kept me in the loop and all the work was done quickly and stress free. Thank you Neil!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Tierney is the best

We were luckily enough to have Tierney dealing with our property & there isn’t any issue she hasn’t been able to resolve quickly & has always quick to reply to any inquires we had & gone out of her way to make sure we were happy in our new home, give her a pay rise

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

New home and start

Managed to move and settle in a new home and the team was very helpful with sorting things out on both ends and advising through the process.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely experience with Kate at Leaders

Lovely experience with Kate at Leaders. My partner and I have found a house that we loved and after just a phone call and a few emails everything was in order to proceed with the rental agreement. She was very responsive and always available to answer our questions. We should be signing in a few weeks and are really looking forward to it.

January 21, 2024
Unprompted review

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