5 STARS FOR TIERNEY! Tierney has picked up and owned problems like no one I have previously experienced in 20 years of letting out my properties. Calls she has taken off my hands includes speaking to... See more
Company replied
31 Foregate Street, WR1 1EE Worcester, GB
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5 STARS FOR TIERNEY! Tierney has picked up and owned problems like no one I have previously experienced in 20 years of letting out my properties. Calls she has taken off my hands includes speaking to... See more
Company replied
I've been with leaders for several years and they have always responded quickly to any minor repairs that needed fixing around the house. They ensure that they inspect the property every six months an... See more
Company replied
I have recently moved into a rental property in Worcester and the service received from all staff but namely Alice and Tierney has been first class, both have helped and sorted any questions and queri... See more
I honestly wish I was able to give more than 5 stars. Aimee is our property manager for the last two years. I cannot thank her enough for her amazing help. Aimee always goes above and beyond and has... See more
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

31 Foregate Street, WR1 1EE, Worcester, United Kingdom
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We recently submitted a rental application through Leaders. The application process, facilitated by Kate Beale, has been notably seamless and stress-free.
Alice gladd is our property manager she has been nothing but helpful throughout our tenancy anything we’ve needed she’s always been very helpful to get the answer as quick and efficient as possible.
Leaders managed the property I lived in for the last 2 and a half years. They made the whole tenancy run smoothly and were really helpful and responsive to any queries I had. Natalie in particular was a great property manager and always replied quickly!
I normally deal with Tierney S. the responses are always helpful and quick, I can’t fault the service she has given me.
Big shout out for Natalie and the team at Worcester branch, always professional and a pleasure to work with.
Sophie is exceptional. Not even a tenant currently as moving in with my partner but the correspondence and reassurance has been great. Any questions sophie will be happy to help. Thank you for making the process so easy and enjoyable. All the staff seem friendly on the phone also l
We've been renting with leaders for long time now. They are great, they have some fantastic staff that are always willing to help. Tierney Sutton in particular is fantastic. Always on the phone when something is wrong, always eager and willing to help. She goes out of her way to make sure we are OK and always checks back to make sure everything has been done. I couldn't speak highly enough of her. We are happy customers.
Leaders have provided a consistently reliable service for managing properties. Issues are identified promptly and resolved effectively. Tierney has been diligent and efficient at dealing with all aspects
Neil at Worcester PMD is a great asset to the team and to Leaders Roman Group overall. It has been a real delight working with him and we have developed a great understanding in both of our expectations for ensuring jobs are completed to the highest standard for customers. Neil is a naturally excellent communicator and every interaction with him is always painless and a delight.
Excellent communication, no issues, easy process, Kate (Beale) & Tia (Lawrence) helped me along brilliantly, much appreciated
It has been a struggle getting an apartment in Worcester. I finally got one with Leaders ,my whole application process has been a breeze my agent Alice Jenkins was very helpful , guided me every step of the way. She is quick to respond to emails. I have had a great overall application process thanks to her.
Tierney is so very helpful and always gets things done. I am a landlord and she is always on the end of the phone, helping sort any problems or answering any questions I have. Leaders are very lucky to have her!
Neil Woolrich Property Manager,
Very professional and committed member of the letting team at the Worcester office
Super pleased with my new home, all under the support of Tierney, especially with some initial teething problems whilst I’ve settled in. So it’s not just about finding a home, it’s also about the aftercare!
Hi my name is Harry workman 60 raddlebarn farm drive my contract at leaders cotteridge is Natalie she has always been very helpful to me and sorted out any issues that i have had and has never not replied to any questions I have asked her I know I can always get her help thank you
Thea and the team have been incredibly helpful with the maintenance of my property and made the transition as easy as possible!
I’ve dealt with leaders a lot over the past few years with many different employees over this time. The current bunch are all great with all of them happy to help if Tierney isn’t available. But the whole time I’ve dealt with Tierney she has been amazing. Nothing is to much trouble, she is very direct in getting things done and always comes back to me with any answers I’ve enquired about. Leaders are very lucky to have her on board and she is a great credit to the company. Thank you Tierney for everything you do and I hope your here for many years to come.
Thea manages my property, she is always very helpful and professional. Nothing is too much trouble and any issues are resolved quickly and efficiently. I am very happy with the service that Thea provides.
Neil has been looking after one of our rental properties during a particularly tricky time and I have been really impressed with his level of expertise and "can-do" attitude. It has been a real pleasure to work with him.
My husband and I have been renting a property through leaders since April last year, there have been a couple of maintenance issues that have come up since we moved in. Neil is our property manager (Worcester branch) and any issue we have logged have been felt with almost immediately and a contractor sent out the same day if not as soon as possible. Grateful to have someone who’ll help with anything that arises especially with having a little one In the home. Not had any issues with leaders since we’ve moved in
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