Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.
Contact info
Studio 9, 50-54 St Pauls Square, Birmingham., B3 1QS, Birmingham, United Kingdom
- 0121 514 8865
- info@leasecardirect.co.uk
- leasecardirect.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was our first time of leasing a…
This was our first time of leasing a car.
The experience has been easy due to the excellent customer service from Harj.
His availability to contact by phone, messages and email was excellent and if he did not have an answer immediately it was with you very soon. No hanging around and no chasing!
The delivery was great and went exactly as planned and we are now enjoying our new car.
Thank you Harj 🤩
Atul dealt with my enquiry regarding…
Atul dealt with my enquiry regarding the A3 black edition I was impressed throughout the whole process by his professionalism and kindness. From the start to the finish he’s been amazing I can’t put it into words. The after sales experience has also been great, Atul is someone who definitely focuses on value which i can see and highly appreciate it.
Top notch customer service
From first contact to delivery of my new lease vehicle this company was outstanding, quick informative communication, never a worry that all wasn't going to plan, fully recommend Lease car direct.
Brilliant service
Brilliant service, very efficient and easy to deal with. Definitely would recommend Lease Car Direct. They will be my go to guys for leasing
First time leasing a car
First time leasing a car. Harj gave great advice and was able to get me a great deal. Really smooth process and Harj was extremely responsive and helpful for any questions I had. Would definitely reccomend!
Great experience
Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered successfully. Will make sure to send on some pictures! Thankyou all again - a first class experience and would highly recommended.
This is my 2nd car from lease car…
This is my 2nd car from lease car direct. I can’t fault there service. They are great at communicating and keeping you in the loop. Would highly recommend
Top customer service
From start to finish, the communication from Lease Car Direct was outstanding — far better than any other leasing company I’ve dealt with. Everything was handled smoothly and efficiently, with complete transparency throughout. No hidden fees, no surprises, just honest and straightforward service.
Their admin fees are also very reasonable compared to many of the bigger companies, which made the whole process feel even more worthwhile. Overall, the experience was slick, clear, and genuinely stress-free. Highly recommended.
The best car leasing experts I’ve ever…
The best car leasing experts I’ve ever used.
Excellent selection of vehicles and fantastic service. Harj was a pleasure to deal with from start to finish, the process was seamless.
The wife loves her new car!
Thanks to the Lease Car Direct team!
What an amazing service
What an amazing service, I don’t know much about cars and so always worry when speaking to car lease companies and have to sign up to lease agreements - Harj was a breath of fresh air, there was no hard sell, but instead he informed me about the whole process and the car itself - the pros and cons etc. Few businesses like this around, where service and getting me the best (and most cost effective) car for my needs was the priority and not just making a sale. Thank you for the genuine advice - the service from start to finish was amazing - my car is a joy to drive, I love the colour, all the extras and the price!
Nothing is too much for these guys
When everyone else said 6 months for delivery - Harj delivered in less than 2. Not only that but answered every question we had on the way!
Would recommend them to anyone looking to secure a dream car. Our fleet will be looked after by Harj from now on!
Harj was really cool & super helpful
Harj was really cool & super helpful. Hope to buy from them in the future
Honestly a great experience start to finish…
Honestly a great experience start to finish with Harj and the team. To our surprise, our 75 reg VW Tiguan R-Line was delivered a month ahead of schedule and we couldn’t be happier. Will defo be returning for our next car!
Excellent customer service
Harj was really helpful when leasing our car. He helped my daughter choose which one she wanted. He was giving excellent customer service and you can ask anything to Harj. He will give a fast and accurate answer. I would recommend anyone to go to lease car direct as the deals are also very good.
Leasing Cupra Leon
Harj has been very helpful when purchasing my first car and he even was very patient with me and my questions (when some may of been silly questions). His customer service was excellent and I would recommend anyone to come to lease car direct when thinking of leasing a car as they will give you a 10/10 service.
I recently leased a car through Lease…
I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service.
Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get everything sorted for me.
I’m really happy with the car and grateful for Harj’s help in making sure it all came together smoothly. I’d definitely recommend Lease Car Direct and will be using them again.
Had a great experience leasing my new…
Had a great experience leasing my new Audi with Lease Car Direct. Atul was brilliant from start to finish- professional, friendly and always quick to respond. He made the process smooth and got me a great deal on my car.
Had a great experience
Had a great experience, nothing is too much trouble for these guys. I sent several queries and they were replied to or I was called within minutes, even though it was in the evening. The whole experience was totally pain free. It's great to receive such customer service.
Very professional
Very professional. Impressed with the way they dealt with my desire to lease a vehicle and how prompt everything was explained and expedited.
Will definitely use Lease Car Direct again.
Thanks!
Excellent service
This was a new experience for me. I'm delighted to say that the whole process was seamless and communication (from Harj) was first rate: efficient; responsive and polite.
I would certainly use Lease Car Direct again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








