Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... See more
Company replied
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Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... See more
Company replied
Mr Panesar and the team at Leightons were amazing. My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the p... See more
Company replied
Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometri... See more
Company replied
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful. I’ve tried a couple of other local opticians in the past, and can hone... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
15 Peach Street, RG40 1XJ, Wokingham, Berkshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Leightons returning customer.
Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examining optician engaged in clear explanations regarding all tests, and gave clear answers to any questions raised.
Tests over, handed over to an assistant to explore fantastic choice of frames in store, from nhs to top designers, to help selection, and take measurements for new glasses. I decided to recycle frame purchased last year with new prescription lenses, so able to decine this service and continue to information of various payment options. Chose and completed, informed my new specs can be collected at sometime to be advised within the next 10 days.
Thankyou Leightons

Reply from Leightons Opticians & Hearing Care - Wokingham
Mr Panesar and the team at Leightons were amazing.
My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the procedure in detail. I would have no hesitation in recommending their service whatsoever! Everyone involved was extremely helpful. Thank you.

Reply from Leightons Opticians & Hearing Care - Wokingham
very helpful and friendly staff
dealt with both eyes and ears!

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
Excellent service from an extremely professional team. Pleasant environment.

Reply from Leightons Opticians & Hearing Care - Wokingham
After 30 years experience with Leightons I still consider them one of the very best!! - in all regards.

Reply from Leightons Opticians & Hearing Care - Wokingham
Excellent service, on time and very welcoming. Very good explanations of the results of of each test.

Reply from Leightons Opticians & Hearing Care - Wokingham
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful.
I’ve tried a couple of other local opticians in the past, and can honestly say that Leightons is head & shoulders above the rest.

Reply from Leightons Opticians & Hearing Care - Wokingham
They're very professional, friendly and efficient. I've alway had excellent service at Leightons

Reply from Leightons Opticians & Hearing Care - Wokingham
Whole process of booking appointment to eye exam ( also hearing check ) & choosing, purchasing glasses 👓 was very easy, stress free & professional. All staff were fantastic 😊
Have used other local optictians in past and Leighton's by far superior.

Reply from Leightons Opticians & Hearing Care - Wokingham
An honest trader who knows their business and who tells the truth.

Reply from Leightons Opticians & Hearing Care - Wokingham
Excellent Service. From making the appointment to the Optromotist who did the tests, to the INCREDIBLE lady that spent lots of time helping me choose the right glasses and to guiding me to having a pay for computers and a pair for every day. She was OUTSTANDING.

Reply from Leightons Opticians & Hearing Care - Wokingham
Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometrists are brilliant, shop staff are helpful and friendly. We can't fault the service we have received over the many years we visited Leighton's Wokingham.

Reply from Leightons Opticians & Hearing Care - Wokingham
Not happy with new glasses, have sent them back for new lenses twice. Leightons state that they have replaced lenses 5 times. This is a complete lie.
Told me to go elswhere. Refused to replace lenses.
Owner said computer says 5. Computer is wrong.
Would not recomend unles you have money to waste.
Will never use a Leightons again full of empty promises. Be warned!

Reply from Leightons Opticians & Hearing Care - Wokingham
Best experience I’ve had from opticians and I’ve had a lot of experiences.
Lovely store, clean and bright. The staff were very friendly and helpful.

Reply from Leightons Opticians & Hearing Care - Wokingham
Leightons have seen to my eyes regarding spectacles cataracts and laser treatments would never go elsewhere they have covered all my needs for nearly 50 years

Reply from Leightons Opticians & Hearing Care - Wokingham
Excellent and consistency customer services. We don’t have any worries to repeat our concerns etc. Extra patience to kids with needs. High recommended.

Reply from Leightons Opticians & Hearing Care - Wokingham
Very helpful, professional consultations when getting my hearing aids.
I was guided carefully through every step of the of the process with all my questions being answered giving me confidence in this new experience.
I know that if I have any questions or concerns in the future, I can easily seek further advice.

Reply from Leightons Opticians & Hearing Care - Wokingham
Very helpful staff. Pleasant atmosphere. Knowlegible staff team. Very highly recommended.

Reply from Leightons Opticians & Hearing Care - Wokingham
I have been a customer of Leightons Wokingham for about three years having had problems with two other opticians in the area. They very quickly sorted said problems and I had clear vision for the first time in a long while.

Reply from Leightons Opticians & Hearing Care - Wokingham
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