Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... See more
Company replied
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Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... See more
Company replied
Mr Panesar and the team at Leightons were amazing. My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the p... See more
Company replied
Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometri... See more
Company replied
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful. I’ve tried a couple of other local opticians in the past, and can hone... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
15 Peach Street, RG40 1XJ, Wokingham, Berkshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Eye test was excellent, would highly recommend. He picked up on issues no one has before. Made a big difference.

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
A very friendly, supportive and happy experience.

Reply from Leightons Opticians & Hearing Care - Wokingham
I saw Elenor for ear wax removal. She did a great job and now I can hear well again!

Reply from Leightons Opticians & Hearing Care - Wokingham
Best customer experience-very friendly and approachable staff! Thank you Leightons Wokingham 🫶

Reply from Leightons Opticians & Hearing Care - Wokingham
Olivia is great! Very informative, supportive and quick to email the test results after our hearing assessments.
Only downside was that the results of only one of the four tests could be emailed. This was a technical rather than human issue!

Reply from Leightons Opticians & Hearing Care - Wokingham
Very Professional, Efficient and Caring.
Thank you to all the team at Leightons Opticians Wokingham.
I went in for my regular Contact Lens check with Tim Barrett and an eye test with Sandeep Dhillon.
Tim was professional and efficient, taking care to make sure I was still using the correct lenses and discussing options so I could make an informed decision.
I did mention to him that I had difficulty hearing what he was saying so he spoke to Elenor about checking to see if the issue was due to ear wax. She kindly fitted me into her busy schedule whilst I was there and removed the wax. The difference in my hearing is amazing.
Thank you, Tim and Elenor.
Thank you also to Sandeep who carried out an Ultimate Eye Test. She was professional, very thorough and helpful.

Reply from Leightons Opticians & Hearing Care - Wokingham
Elenor was extremely friendly and really informative & helpful. The process was painless and I learned a lot about how I can keep my ears healthy moving forwards.

Reply from Leightons Opticians & Hearing Care - Wokingham
Very professional and helpful, caring staff and good advice.

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
I had my annual eye test. Andrew was amazing, he listened, was thorough in his testing, explained everything in detail and made recommendations. I felt very cared for. The staff at Leighton's Wokingham are always excellent.

Reply from Leightons Opticians & Hearing Care - Wokingham
Helena was excellent - very professional, she clearly knows a lot about ears and hearing, and sorted my problem out. Highly recommended

Reply from Leightons Opticians & Hearing Care - Wokingham
Always high standard of care. Great staff, friendly and knowledgeable.

Reply from Leightons Opticians & Hearing Care - Wokingham
Excellent ear wax removal by Elenor. The procedure was explained very clearly prior to starting. I felt she was very competent at her job.

Reply from Leightons Opticians & Hearing Care - Wokingham
Had wax removal by Elenor. She was very professional and did a brilliant job.

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
Elenor was very knowledgable, concise and quick to get to work. Had fears I wouldn’t be able to get it done due to swelling in my ear however she managed to irrigate as well as microsuction and full hearing restored in a matter of minutes! Highly recommend Elenor, very comforting and explained the procedure fully before starting to put me at ease

Reply from Leightons Opticians & Hearing Care - Wokingham
Went in for ear wax removal. Elenor in Wokingham was very professional and did a great job. I thought I may have needed hearing aids, but after the successful removal of many years of ear wax in both ears, my hearing is greatly improved. It took 2 sessions, but the second appointment was free. Elenor then did a hearing test on both ears and confirmed my hearing was fine. It’s made such a big difference. Should have gone years ago. Very happy.

Reply from Leightons Opticians & Hearing Care - Wokingham
I would just say amazing treatment by Elenor.
She just cleared out my 6years problem which I was going through in my ear. Fabulous I will say. I would recommend to everyone whoever is facing problems in ears.
Thanks for helping me hear things well after 6 years.

Reply from Leightons Opticians & Hearing Care - Wokingham
Ear Wax removal.
Elenor is very professional and efficient. She explained the procedure carefully, which made me feel at ease, and then carried it out. She also gave helpful information and advice.

Reply from Leightons Opticians & Hearing Care - Wokingham
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