Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... See more
Company replied
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Leightons returning customer. Reminder for annual eye test arrived fom Leightons. Phoned for appointment for a couple of working days hence as always a good experience and punctual. The examini... See more
Company replied
Mr Panesar and the team at Leightons were amazing. My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the p... See more
Company replied
Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometri... See more
Company replied
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful. I’ve tried a couple of other local opticians in the past, and can hone... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
15 Peach Street, RG40 1XJ, Wokingham, Berkshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
I have been a patient at Leightons for 20+ years and in that time my eye sight and requirements have changed. I have been given superb advice as to which products to try and have always found the Wokingham team friendly, professional and patient.

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
It was easy to make an appointment - just phoned and spoke to a ‘real’ person. I felt very safe and at ease with the restrictions put in place regarding the measures for COVID. The hygiene measures couldn’t be faulted. The test was comprehensive and the results of the retinal images were explained clearly and questions answered clearly. I can recommend them.

Reply from Leightons Opticians & Hearing Care - Wokingham
I only went in for a frame repair; one of my arms had come adrift by “snapping off” half way down at a weld, I guess. Expecting this to have to await a replacement part from Italy, I was nonplussed that a whole new replacement arm was fixed within five minutes. What luck they had a spare pair of identical frames in their repair shop!
First rate service - but probably more by luck than anything else; but who cares; one very happy punter.

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
Long term customer of Leighton's Wokingham for both glasses and contact lenses. Always found them very professional and I would recommend without hesitation

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
I had my ears cleared of wax
And a hearing test
I was under the impression that it would be a full hearing test for my £95
Your operative said as we had time she’d do a full hearing test meaning that it would not of been a full test normally
She then proceeded to sell me hearing aids even tho I had no decernable issues with my hearing
A bit disappointed as felt you were using my visit to sell me hearing aids I clearly didn’t need

Reply from Leightons Opticians & Hearing Care - Wokingham
Great experience and my consultant was an expert thank you

Reply from Leightons Opticians & Hearing Care - Wokingham
My appointment was for a problem with Ear wax which was dealt with brilliantly and complemented with a hearing test which was conducted professionally and fully explained to make me aware of any issues now or what I should do for the future. I never felt under any pressure to spend money that was not appropriate and I would fully recommend the service provided by Olivia. (Wokingham branch.)
She was credit to herself and the organisation, if you run a scheme to reward employees then the service provided by this member of staff should qualify for a reward. Thank you

Reply from Leightons Opticians & Hearing Care - Wokingham
Always courteous and extremely professional service.

Reply from Leightons Opticians & Hearing Care - Wokingham

Reply from Leightons Opticians & Hearing Care - Wokingham
I have had 2 appointments with Olivia.
The first was for removal of wax. I have only had this done 3 times before. Each time the technology has been different. Olivia chose to use suction. She explained the procedure, performed the suction, and then performed a test and explained the results. She also identified a condition which needed to be referred to my GP. The whole experience was kind, well-explained and efficient. Thank you Olivia.
I was pleasantly surprised, and relieved, that Leightons offered this wax-removal service. My GP practice stopped doing this a few years ago, even before Covid19.
The second appointment was a follow-up exam, again well-explained and well-performed. I left with hearing aids to try out.....
I am currently trialling them. Further appointment next week.

Reply from Leightons Opticians & Hearing Care - Wokingham
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