Started the claim, all going well, then had to download documents etc which I thought was strange at that juncture. Decided to claim direct as there were a few of us and asked for claim to be cancell... See more
Company replied
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See what reviewers are saying
First handling the claim was great. Laiter in progress feedback of situation was not the best. I need contact customer support myself and ask about current information. In the end I get feedback and f... See more
Company replied
Our flight was delayed about 10 hours, so we arrived to our destination in the evening and lost almost a day from our family vacation. I submitted request to Lennuabi. The form was rather lengthy, but... See more
You where so amazing, you took everything on your self i just needed to give my details to you and you got my compensation back for me, Thank you so much, everyone who had some problems with flying... See more
Company details
Written by the company
Have you experienced a delayed, cancelled, or overbooked flight? Lennuabi is dedicated to helping you secure compensation under EC 261/2004 regulations for any flight disruptions, ensuring a straightforward and efficient process. Our mission is to empower travelers with knowledge of their air travel rights and hold airlines accountable to their legal responsibilities. IMPORTANT: A success fee is only applied once your case is successfully resolved and compensation has been received from the airline.
Contact info
Estonia
- lennuabi.ee
3.8
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Everything ws handled by the company.
January 3, 2025
Reply from Lennuabi
Dear Dmitri,
Thank you for your feedback!
We are always here to assist you and ensure your experience is smooth.
Wishing you pleasant trips ahead!
Best wishes,
Lennuabi Team
Brilliant service!
December 31, 2024
Reply from Lennuabi
Dear Anneli,
Your nice words make all the hard work our team put in worth it! Thank you for taking the time to review our services.
We appreciate your trust in helping your receive compensation for disrupted flights.
Best wishes,
Lennuabi Team
This was our first experience with…
This was our first experience with "lennuabi" and we are very happy about it! My brother told me about "lennuabi", that we could try! We definitely reccomend it to others!
Thank you!
December 26, 2024
Reply from Lennuabi
Dear Karolina,
What a nice thing to hear that your expectations have been met. Thank you for your honest opinion about our services.
May your trips be safe and smooth.
Best wishes,
Lennuabi Team
All is good and fast
December 26, 2024
Reply from Lennuabi
Dear Kirsika,
Thank you for your feedback!
We are always here to assist you and ensure your experience is smooth.
Wishing you pleasant trips ahead!
Best wishes,
Lennuabi Team
Reply from Lennuabi
Dear Ülve,
Thank you for your feedback! We are always here to assist you and ensure your experience is smooth. Wishing you pleasant trips ahead!
Best wishes,
Lennuabi Team
Stand with you to the end.
I have good experience with Lennuabi. It was my first contact with it and it end good.
Once I have been in same situation, but I didnt wirite to Lennuabi to ask a help because i thougt it is to difficult to me. And as I see now it was wrong desice or thinking.
December 23, 2024
Reply from Lennuabi
Dear Svetlana,
What a nice thing to hear that your expectations have been met. Thank you for your honest opinion about our services.
May your trips be safe and smooth.
Best wishes,
Lennuabi Team
I recommend
I am very grateful and I recommend it to you too. All the administrative work was done by the flight attendant, I just waited.I didn't even hope anymore, but after two months the money was deposited into my account.
December 22, 2024
Reply from Lennuabi
Dear Merle,
Thank you for taking the time to leave an amazing review about our services. It means a lot to all of our team!
Looking forward to helping you again.
Best wishes,
Lennuabi Team
I got money for two months
December 22, 2024
Reply from Lennuabi
Dear Rauno,
Thank you for your feedback!
We are always here to assist you and ensure your experience is smooth.
Wishing you pleasant trips ahead!
Best wishes,
Lennuabi Team
Communication takes long time
Communication takes long time
They have a weak manner to explain to the client what should do about refer a friend , seems they want to save money and don’t care about long term relationship
December 6, 2024
Reply from Lennuabi
Hi,
Thank you for sharing your feedback. We're sorry to hear about your experience.
Regarding the referral program, the reward is provided when claims are submitted via the unique sharing link, as stated in our terms and conditions available on our website. Unfortunately, we cannot reward referrals that do not meet this criterion.
We always aim to respond in a timely manner and provide clear guidance. If there was any misunderstanding, we sincerely apologize and appreciate your input to help us improve.
Reply from Lennuabi
Thank you for your kind words and recommendation! 😊 We're happy to have helped.
It was so easy and quick.
December 16, 2024
Reply from Lennuabi
Thank you! We're glad you found the process easy and quick. 😊
Fast, simple, reliable
The service was fast, simple to use, transparent in their process and quite effortless - they take a significant cut from what you would receive from the airline, but it's worth it!
December 16, 2024
Reply from Lennuabi
Thank you for your detailed feedback! While we do take a fee, we're glad you feel it's worth it for the convenience. 🚀
great experience
December 9, 2024
You were concerned about the process I…
You were concerned about the process I have been through and replied all the questions I had in mind.
December 9, 2024
Lennuabi helped to claim compensation
Lennuabi helped to claim compensation that was hopeless at first.
November 30, 2024
You where so amazing
You where so amazing, you took everything on your self i just needed to give my details to you and you got my compensation back for me,
Thank you so much, everyone who had some problems with flying with delays should definitely you use, i will recommend to everyone!
December 7, 2024
Excellent service!
Thorough, friendly and very responsive service. We received our compensation and I highly recommend Lennuabi, they know what they are doing for sure!
November 27, 2024
Filled out application and received…
Filled out application and received payment for delay. Very easy.
November 30, 2024
Compensation.
Your company solved the compensation issues very quickly and in a friendly manner. I recommend everyone to use your services.
November 22, 2024
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