Ordered a bike on Sunday evening and received Wed morning. Bike came "part built" All gears, brakes etc were set up perfectly, which is a big improvement on the last bike I purchased from a well kno... See more
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Bike was delivered immediately even though i purchased it only a week before Xmas. Communications were excellent, even on Boxing Day! And bike was refunded straight away despite fact I’d had it built... See more
Purchased a scott addict 40. Bike was delivered 2 days after being purchased. Arrived early am of the 2nd day. Bike was packaged safe & secure, however the box was bumped in transit - causing a li... See more
Company replied
Great service when I purchased my Haibike Alltrack 6 and fantastic follow up service. Had a battery error code appear and the guys at Les’s took it straight in, fitted a Shim and adjusted/tightened a... See more
Company replied
Company details
Written by the company
Les's Cycles are based in Canvey Island, Essex. Authorised retailer for major Bike and E-Bike brands! Cube, Scott, Haibike, Mondraker, Raleigh & more!
Contact info
365 Long Road, SS8 0JQ, Canvey Island, United Kingdom
- 01268695877
- sales@lescycles.co.uk
- lescycles.co.uk
Hasn’t replied to negative reviews
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Great shop with great people!
I bought my ebike from them a good while ago now but they have looked after me well. They have been on it with any warranty repairs and servicing I needed (especially when the motor developed a fault and they replaced it under warranty with 1 day left!).
The shop has a great range of bikes and accessories to choose from and being able to test a bike is always a great experience.
All the staff are friendly, helpful and knowledgeable every time. The shops opening hours are great too.
I would recommend this bike shop to anyone for your cycle needs. Top job lads! 👍

Reply from Les's Cycles
Excellent service as always
Have used Les Cycles for years and always get first class service. Just had a service on my E-Bike and very pleased with the work done. I would highly recommend.

Reply from Les's Cycles
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