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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and helpfulness. Many people noted that the process was smooth, stress-free, and efficient from beginning to end, with staff members going above and beyond to ensure a positive experience. Reviewers also appreciated the competitive pricing and the effort made to find the right car at the best rate. However, some customers were dissatisfied with issues related to quotes. A few people mentioned situations where an initial quote was not honored, or a better deal offered was later unavailable, leading to increased prices.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting outstanding support from start to... See more

Staff

People report positive experiences with staff, consistently praising individuals like Brett and Jake for... See more

Price

Reviewers mention positive feedback about price. Customers appreciate efforts to find the best deals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding service from start to finish. Brett was absolutely brilliant throughout the whole process and went above and beyond to get everything sorted for me. There were a couple of issues wi... See more

Rated 5 out of 5 stars

I had my vehicle delivered today and the handover went perfectly. Everything was explained clearly, and I felt supported throughout the whole process. A special thank you to Brett, who helped me f... See more

Rated 5 out of 5 stars

We had a fantastic experience with Jake at LetsLease getting our Mercedes EQB. He made the whole process smooth and stress-free, keeping us informed every step of the way. Jake was professional, respo... See more

Company replied

Rated 5 out of 5 stars

From my first conversation with Jake at Let’s Lease, I knew I was in safe hands. He made the whole process simple, clear, and stress-free from start to finish. Not only did he secure me the best deal,... See more


Company details

  1. Leasing Service

Written by the company

At LetsLease, we understand that trust is earned, not simply given. To build that trust, we will always be transparent in our deals, honest in our advice, and put our customers’ needs first. Our commitment to integrity means there will be no hard-sell tactics, just straightforward, unbiased guidance from knowledgeable consultants. We aim to provide an exceptional experience from your initial enquiry right through to aftercare support, building our reputation on satisfied clients who know they can rely on us for a simple, hassle-free leasing process. Our strong relationships with both our customers and industry partners will be key to our growth and credibility.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

What really stood out was his reliability

From my first conversation with Jake at Let’s Lease, I knew I was in safe hands. He made the whole process simple, clear, and stress-free from start to finish. Not only did he secure me the best deal, but he also went above and beyond to make sure everything ran smoothly. What really stood out was his reliability – Jake was always available to answer any questions I had and explained everything in a way that made the process straightforward. His professionalism and genuine care made the experience second to none. I’ll definitely be returning to Jake when it comes time to renew my vehicle, and I wouldn’t hesitate to recommend him to anyone looking for a trustworthy and top-quality service.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Top-notch service from start to finish

I had my vehicle delivered today and the handover went perfectly. Everything was explained clearly, and I felt supported throughout the whole process. A special thank you to Brett, who helped me find the right car and took the time to explain everything in detail.

The communication was excellent, and even small details (like arranging for the second key to be posted) were handled smoothly.

Top-notch service from start to finish — I couldn’t be happier and would highly recommend them, especially Brett, for his outstanding support!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

From the first call with Jake at Lets…

From the first call with Jake at Lets lease I felt comfortable and valued as a customer. Jake provided the best rate in addition to this and I felt he went the extra mile. Im really pleased with the service and it was extremely smooth from the start. Jake is clearly very reliable and was available to answer any question. I will most definitely come back to him in 3 years time when my vehicle is due for renewal.

August 27, 2025
Rated 5 out of 5 stars

JAMES SMITHIES

Wanted to lease a car for the first time, instead of buying and received a very competitive Quote from Jake at Let’s Lease for a Ford Explorer. I was really very grateful for Jake’s help with this deal - without his help and support (having never leased before!) I think I would have given up! I can thoroughly recommend Jake and Let’s Lease.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very straightforward process in getting a Lease Car. Jake was very helpful and the overall service was superb.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth

Smooth, quick and easy process.

Jake was very friendly and helpful, and kept communication going throughout.

June 3, 2025
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Jake was very friendly, efficient and provided great communication throughout the process! Very happy with my new car! Would highly recommend!

May 15, 2025
Rated 5 out of 5 stars

I made contact with Jake through a business networking group

I made contact with Jake through a business network scheme we both belong too. I've never leased a vehicle before either personally or (in this case) through my business. Jake took time to find the right car, at the right price. Not just that, he advised me to hang on for a month or so to see what better deals may become available. Guess what? he was absolutely right, he found a better spec Cupra Formentor for me for a similar price per month. He made what I thought would be a daunting process into something comfortable and trusting. Would highly recommend Jake to others and in fact, I've given his details to a fellow business owner who is also on the look out for new wheels! Thanks Jake!

Ali Prockter
Director
VRD Stroud Ltd

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Jake Jelleyman

Had an excellent experience with the company. Jake from lets lease helped us throughout the
Process. Extremely pleasant person and very thorough.

I am pleased with the service I have received.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

A great lease deal

A great lease deal and very competetive.
Jake at Letslease provided a pesonal service that was seamless from quote, lease finance via VWFS through to delivery of my new PHEV direct from a main dealer, Faultless service and easy to contact when needed. A refreshing change from the big corporates.

April 24, 2025
Rated 5 out of 5 stars

I received a great

I received a great, seamless service from Jake Jellyman. The whole procedure was very easy and when we encountered one small misunderstanding re the payment schedule, Jake dealt with it within minutes, without me having having to make any further phone calls
Would definitely recommend to others

March 20, 2025
Rated 5 out of 5 stars

Outstanding Service from Jake at Let’s Lease!

I’ve used Jake at Let’s Lease before, and after another fantastic experience, I wouldn’t go anywhere else for leasing. From start to finish, he makes the process effortless, keeping me updated at every step and ensuring everything is handled smoothly.

Compared to other lease companies I’ve dealt with, the service from Jake is miles ahead – professional, efficient and genuinely committed to finding the best deal. I’ll be using him for every lease in the future. Highly recommend!

March 15, 2025
Unprompted review

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