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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and helpfulness. Many people noted that the process was smooth, stress-free, and efficient from beginning to end, with staff members going above and beyond to ensure a positive experience. Reviewers also appreciated the competitive pricing and the effort made to find the right car at the best rate. However, some customers were dissatisfied with issues related to quotes. A few people mentioned situations where an initial quote was not honored, or a better deal offered was later unavailable, leading to increased prices.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting outstanding support from start to... See more

Staff

People report positive experiences with staff, consistently praising individuals like Brett and Jake for... See more

Price

Reviewers mention positive feedback about price. Customers appreciate efforts to find the best deals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding service from start to finish. Brett was absolutely brilliant throughout the whole process and went above and beyond to get everything sorted for me. There were a couple of issues wi... See more

Rated 5 out of 5 stars

I had my vehicle delivered today and the handover went perfectly. Everything was explained clearly, and I felt supported throughout the whole process. A special thank you to Brett, who helped me f... See more

Rated 5 out of 5 stars

We had a fantastic experience with Jake at LetsLease getting our Mercedes EQB. He made the whole process smooth and stress-free, keeping us informed every step of the way. Jake was professional, respo... See more

Company replied

Rated 5 out of 5 stars

From my first conversation with Jake at Let’s Lease, I knew I was in safe hands. He made the whole process simple, clear, and stress-free from start to finish. Not only did he secure me the best deal,... See more


Company details

  1. Leasing Service

Written by the company

At LetsLease, we understand that trust is earned, not simply given. To build that trust, we will always be transparent in our deals, honest in our advice, and put our customers’ needs first. Our commitment to integrity means there will be no hard-sell tactics, just straightforward, unbiased guidance from knowledgeable consultants. We aim to provide an exceptional experience from your initial enquiry right through to aftercare support, building our reputation on satisfied clients who know they can rely on us for a simple, hassle-free leasing process. Our strong relationships with both our customers and industry partners will be key to our growth and credibility.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trouble Free Experience

Jake was attentive to every question I had at each stage of the process, explaining everything thoroughly, ensuring my leasing experience was as easy as possible along with a great deal on my lease.

I highly recommend using Let’s Lease!

November 11, 2024
Rated 5 out of 5 stars

My experience with Jake throughout has…

My experience with Jake throughout has been second to none. Unfortunately, due to medical reasons I have had to cancel my order, with great regret, at the last moment. Jake was businesslike and most sympathetic. When the time comes to re-order I will not hesitate to use Jake and your Company.
Thank you for all your help.
David Phillips

November 29, 2024
Unprompted review
LetsLease logo

Reply from LetsLease

Thank you David, we look forward to speaking with you again soon 🚗

Rated 5 out of 5 stars

Great service

My experience with LetsLease was fantastic! They were knowledgable, quick to come back to questions and had the best deal available. From enquiry to delivery it was all so simple, thank you!

November 20, 2024
Unprompted review
LetsLease logo

Reply from LetsLease

Thank you Lesley! We hope you enjoy the car 🚗

Rated 5 out of 5 stars

Really happy with my new van from…

Really happy with my new van from LetsLease! They had the best deal available and the team were always on hand to answer any questions I had - would 100% recommend

November 20, 2024
LetsLease logo

Reply from LetsLease

Thank you Liam 🚗

Rated 5 out of 5 stars

Jake was very helpful throughout the…

Jake was very helpful throughout the whole process of purchasing my new vehicle, from my initial call to it arriving at my doorstep. Jake was informative and knowledgeable and pointed me in the right direction as this was my first time leasing. I would thoroughly recommend using this company for your new lease vehicle

November 14, 2024
LetsLease logo

Reply from LetsLease

Thank you, we hope you enjoy the car 🚗

Rated 5 out of 5 stars

A* Customer Service

Great service with a real personal touch that is so often overlooked once the "deal" is done. Jake was on hand to answer questions throughout, even coming back to me late into the evening or on the weekend. I can't recommend highly enough.

November 14, 2024
LetsLease logo

Reply from LetsLease

Thank you Shaun! We hope you enjoy the car 🚗

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