Lings - Approved Used Cars Reviews 

165
TrustScore 5 out of 5

4.9

Motorlings, Riverside Road, NR33 0TQ Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a new 1390 SD Evo, fantastic deal very happy with the service and got delivered on date as arranged. Overall very happy so far just need to get some miles on it Would recommend dealer.

Company replied

Rated 5 out of 5 stars

Customer service at its finest!! Sam gets a special mention, great communication and helped me no end in my purchase. I brought the wrong bike from him (didn’t try first lol) asked to exchange for ano... See more

Company replied

Rated 3 out of 5 stars

Pre sales and transaction were very smooth. However the owners handbook was not provided and I had to call a couple of times to request a copy which arrived over a week after purchase. Very frustratin... See more

Company replied

Rated 5 out of 5 stars

Very happy with all the staff who we came into contact with,everything from price,trade in delivery time and especially on new vehicle collection day. A fault was found with on board tech which was s... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Motorlings, Riverside Road, NR33 0TQ, Lowestoft, Suffolk, United Kingdom

  • 01502537444

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(165)

492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying a used Hyundai Tucson

The whole experience was both professional and friendly. My wife and I are very pleased with our purchase and hope this continues over the coming weeks and months.

May 30, 2022
Lings - Approved Used Cars logo

Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Great service

Great service, car arrived sooner than expected, so very pleased! Smooth handover with part exchange

May 26, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Buying an Ioniq 5

Excellent service. Bethany was great and kept me informed all the way through, including videos of the new car.

May 23, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Great service

Great service from Mark.

May 3, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Mark managed to get my daughter who has…

Mark managed to get my daughter who has ASD to talk with him both face to face and over the phone when he called to update us with our order. She didn’t want to speak with anyone else. He was not only professional but knowledgeable and spoke to her so she could understand him. He was friendly and seemed to enjoy ensuring we were made to feel at ease.

April 4, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Pleasure to do business with Gary…

Pleasure to do business with Gary throughout the process. Friendly and professional - would highly recommend him and Lings.

April 4, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Great Service

Great choice of motor cars to choose from to suit all budgets. Excellent sales staff to answer any questions you may on the car your looking at buying.

March 28, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Great service and communication

Great service and communication . I bought my car long distance untried as l am in N.E.Scotland.
Chelsea was very friendly and helpful, sent video and lots of photos, arranged delivery to my door and generally made buying this car a stress free and enjoyable experience.
Im delighted with my new car, a 2018 Mitsubishi Mirage.
Thanks to Lings and especially Chelsea
FB

March 22, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review, Faith! ⭐️

Rated 5 out of 5 stars

Great service from the team at Lings

Very pleased with the service provided by Lings and especially pleased with their representative Beth who really went the extra mile. Hassle-free part exchange and good communication throughout. It took less than a week from my initial inquiry to driving away in my brand new car. Would highly recommend, and I have to say my new car is lovely!

March 21, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review, Steve! ⭐️

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish well done Chelsea couldn’t have asked for a better person to deal with. Would definitely buy from Lings Lowestoft again

February 28, 2022
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review, Molly! ⭐️

Rated 3 out of 5 stars

Manager wouldn’t look at the part…

On requesting to sell my car the Manager wouldn’t look at the part exchange car and just looked at photos that the salesman took . Thought this very poor . Price wasn’t good either stating that the car looses approx £250 per month . Didn’t believe this , however price did improve when I finally wanted to buy another car . Had problems with new car too because battery not charged and had to go back as it was tested and put on charge . Tried to sell me a service plan too but later found out the car already on a plan ! Wasn’t a good start and then the service manual not completed . When finally got car back all ok and ‘touch wood’ no problems since . Staff very pleasant and accommodating though . Minor detail Would have been nice to have been offered a cup of tea as we were there for 3.5 hours but not essential .

December 13, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback Debbie. We apologise that your experience with us has not met our usual high standards. We hope you are enjoying your new Honda Jazz!

Rated 1 out of 5 stars

Bought a £21000 car from this dealer

Bought a £21000 car from this dealer. Sales team gave me incorrect information. I discovered the car had faults which would cost £2000 to repair. Dealer would not rectify so I rejected the car. Very unpleasant experience. Poor dealer.
Having read this dealers response to me, I am surprised at the comments.
The car had a leaking suspension arm which needed replacing, the bushes were corroded and needed replacing, the front brake discs and pads were 80% warn, one tyre had a split in it which was very dangerous and needed replacing, the wipers needed replacing, the battery needed replacing, Lings had failed to replace the fuel filter which was due. The car was checked by a Audi main dealer and an independent Audi specialist who both highlighted these issues. Communication with lings was very poor. I took this car to an Audi main dealer and an independent specialist, following discovering some essential work had not been carried out by lings. Lucky I did. Good luck to the next owner.

December 6, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback Antony. I'm sorry your experience with us has not met our usual high standards.

Unfortuantly, all manufacturers will ask a customer to replace worn parts before warranting a car not purchased through them, to reduce their risk.

You did have a warranty with us when you purchased the car and in fact paid to upgrade it. We prepare our cars to a high standard and replace anything we feel will need replacing in the next 6-12 Months.

We do not replace all used parts to a new condition or we would have to price our cars as new.

I was extremely disappointed to see this review as we had acknowledged you wished to buy a car with an Audi warranty and happily agreed almost immediately to refund you all of your money without even deducting a usage charge.

I am sure the next customer will be overjoyed with the car.

Thanks, Lings Motor Group

Rated 5 out of 5 stars

Once again excellent service from Lings…

Once again excellent service from Lings with our new car. We are absolutely delighted with it and the first class service from your excellent sales person Mark he was superb in the way that he dealt with everything from start to finish. I have bought cars from your dealership for a number of years now and I would not go anywhere else. Once again many thanks to lings and especially to Mark. We look forward to many more years with your company

November 29, 2021
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review, Mark!

Rated 5 out of 5 stars

Very pleasant experience!

We have recently bought a used Hyundai from Lings of Lowestoft. Gary (Hedge) was super helpful and answered all our questions without making us feel rushed. The sale went very smoothly and Gary was very knowledgeable in all aspects.

October 30, 2021
Unprompted review
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Reply from Lings - Approved Used Cars

Thanks for your wonderful 5 star review, Lesley!

Rated 1 out of 5 stars

Very bad service I will never buy a…

Very bad service I will never buy a bike off you again

October 23, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback Antony. I'm sorry your experience with us has not met our usual high standards. We're more than happy to discuss this further - please email sean.mcgee@lings.com.

Rated 4 out of 5 stars

Replaced my beloved fiesta

I have just purchased a 2 yr.old Mazda sport, something completely different to my usual Ford Fiesta etc. I feel I have made the right decision, it’s more comfortable for me since I have been having to undergo chemo. 5 doors are good and also the rear camera an added bonus. I feel the salesman was very good as he seemed to sense I didn’t need any sales pressure. Also recieved a fare price on my tradein

October 15, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback Rosemary! Speak to you soon...

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