Lings - Approved Used Cars Reviews 

165
TrustScore 5 out of 5

4.9

Motorlings, Riverside Road, NR33 0TQ Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a new 1390 SD Evo, fantastic deal very happy with the service and got delivered on date as arranged. Overall very happy so far just need to get some miles on it Would recommend dealer.

Company replied

Rated 5 out of 5 stars

Customer service at its finest!! Sam gets a special mention, great communication and helped me no end in my purchase. I brought the wrong bike from him (didn’t try first lol) asked to exchange for ano... See more

Company replied

Rated 3 out of 5 stars

Pre sales and transaction were very smooth. However the owners handbook was not provided and I had to call a couple of times to request a copy which arrived over a week after purchase. Very frustratin... See more

Company replied

Rated 5 out of 5 stars

Very happy with all the staff who we came into contact with,everything from price,trade in delivery time and especially on new vehicle collection day. A fault was found with on board tech which was s... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Motorlings, Riverside Road, NR33 0TQ, Lowestoft, Suffolk, United Kingdom

  • 01502537444

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(165)

492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't have asked for more!

Couldn't have asked for more. Staff were friendly, helpful and let me take my time. At no point did I feel under pressure and I was given options every step of the way. I genuinely felt they went above and beyond to make the process as stress free as possible. I'd recommend them to anyone in a heartbeat.

September 7, 2021
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Reply from Lings - Approved Used Cars

Thank you for your wonderful 5 star review! Enjoy your new Civic Joseph!

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and professional approach.
Very happy with the vehicle.
Would recommend Lings.

September 6, 2021
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Reply from Lings - Approved Used Cars

Thank you for your wonderful 5 star review! Enjoy your new i20 Sam!

Rated 5 out of 5 stars

I was more than satisfied with the…

I was more than satisfied with the service I received from Lings, as I have been in past dealings with them. Because, as a result of a silly accident, I was unable to pick up a car I had brought, they kindly arranged for their salesman to deliver it to my home and we completed the final details there.

August 31, 2021
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Reply from Lings - Approved Used Cars

Thank you for your wonderful 5 star review! Enjoy your new Jazz Carol!

Rated 2 out of 5 stars

Collected car from the garage with a…

Collected car from the garage with a fault on the dash took it back and was told it was due to the flat battery,they offered to look at the car and charge the battery for an hour or so ,
If they had took the time to connect a tablet to the ECU they would have found the fault within 5 minutes if knew what they were doing and they would have found a clutch sensor issue ,I had traveled a long way and was concerned that the car was going to let me down ,
I know that it was not a new car however it has taken a long time for my son to save for the car and was expecting better service ,
I can say that they are only really interested in selling lots of insurances that know one really needs instead of focusing on the cars .

August 27, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback Simon. I'm sorry your experience with us has not met our usual high standards. Our Aftersales manager dealt with this and recalls only the stop/start light being visible at the time of fault. We're more than happy to discuss this further - please email teresa.brown@lings.com.

Rated 5 out of 5 stars

Excellent experience all round

Excellent experience all round! Great service and lovely friendly staff. Would definitely recommend and would certainly buy from there again!

August 4, 2021
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Reply from Lings - Approved Used Cars

Thanks for your brilliant review Miss Smith, enjoy your new CR-V! Happy Driving - LMG

Rated 5 out of 5 stars

Gary at Lings Lowestoft was very…

Gary at Lings Lowestoft was very friendly, professional and helpful at all times. We would definitely recommend Lings to our friends and family to use in the future.

August 3, 2021
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Reply from Lings - Approved Used Cars

Thanks for your awesome review Toni, enjoy your new Tucson! Happy Driving - LMG

Rated 5 out of 5 stars

very good.

honest caring the best.

July 26, 2021
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Reply from Lings - Approved Used Cars

Thanks for your awesome review Mr Leggett, enjoy your new Mercedes A Class! Happy Driving - LMG

Rated 5 out of 5 stars

Purchase of new vehicle

Matthew Crosby is an excellent salesperson. His sense of humor, knowledge, and patience. Resulting in us buying a car that was of much higher value than the one we had originally seen. We have since taken delivery of the vehicle which is excellent in all respects. Holly Rudd, the lady that was present at the handover of the vehicle was also very professional and all quiries about the vehicle were answered well.

July 23, 2021
Unprompted review
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Reply from Lings - Approved Used Cars

Thanks for your awesome review Phillip, enjoy your new Tucson! Happy Driving - LMG

Rated 1 out of 5 stars

Disapointed

Bought a car in June this year. Service revealed a gearbox part needed replacing, won't be here until September maybe? So no longer getting the vehicle I wanted. This may be nobody,s fault but would have though honda in Japan had heard of fedx ups etc and put the part in a box and sent. Hence heading disappointed.

July 19, 2021
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Reply from Lings - Approved Used Cars

Thank you for getting in touch with us Trevor. We're sorry your experience with us has not met our usual high standards.

Unfortunately, some parts at the moment are facing larger delays in production and is something outside of our control. Please accept our full apologies.

Kind regards, Lings Motor Group

Rated 3 out of 5 stars

Very happy with purchase but had to…

Very happy with purchase but had to chase for info a few times

July 13, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback! We're sorry your experience with us has not met our usual high standards. We hope you enjoy your new Honda PCX125 and look forward to speaking with you soon. - Lings Motor Group

Rated 3 out of 5 stars

Generally friendly but the approach to…

Generally friendly but the approach to delivery doesn't inspire confidence. Incomplete communications and worst of all a failure to check our payment had been received despite agreeing when to pick the car up.

July 12, 2021
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Reply from Lings - Approved Used Cars

Thanks for your feedback! We're sorry your experience with us has not met our usual high standards. We hope you enjoy your new Hyundai Ioniq and look forward to speaking with you soon. - Lings Motor Group

Rated 5 out of 5 stars

Garry Hedge and our family go back 20…

Garry Hedge and our family go back 20 plus years as a customer
We have always been satisfied with our cars bought from him
We knew that he had moved away from Hertfordshire and still wanted a trusted
supplier so we followed him to your dealership.
We were not disappointed. After nearly 20 years of reliability with Honda we are delighted with our RAV4 hybrid
Many thanks to all at Lings
Martin Gates

May 24, 2021
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Reply from Lings - Approved Used Cars

Thanks for your 5 star review Martin, enjoy your new car! - Lings Motor Group

Rated 5 out of 5 stars

Purchase of Honda CRV

Process of purchasing a new car and part exchanging our current car, was handled professionally. This is the fourth car/bike we have purchased from Lings, and would highly recommend them. Excellent service from Holly.

May 5, 2021
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Reply from Lings - Approved Used Cars

Thanks for your wonderful feedback! - Lings Motor Group

Rated 5 out of 5 stars

My experience with Mark was second to…

My experience with Mark was second to none

April 19, 2021
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Reply from Lings - Approved Used Cars

Thanks for your brilliant 5 star review Glen. We will pass your feedback onto Mark and the team. Enjoy your new Civic - Lings Motor Group

Rated 5 out of 5 stars

Honest reliable garage

Friendly, efficient, informative and bent over backwards to please. We were updated every step of the way and although COVID restrictions applied the process was handled with great care. It was a most joyful experience and it still continues with follow up calls and emails. Fantastic service

March 24, 2021
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Reply from Lings - Approved Used Cars

Thanks for your brilliant 5 star review Rosamund! We're delighted you found the buying process with Lings a fantastic service and hope you enjoy your new Kona just as much. Happy Driving - Lings Motor Group

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