Linthorpe Beds - Darlington Reviews 117

TrustScore 5 out of 5

4.8

45 Russell Street, DL1 1PT Darlington, England, GB


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Rated 5 out of 5 stars

A good experience throughout the purchase of my new bed. Delivery efficient and men were careful of recent decoration as they carried the bed up to the room. A great after care; when there was an... See more

Company replied

Rated 5 out of 5 stars

New mattress was delivered within expected time frame. Store staff were friendly & helpful, as were delivery staff, who took away previous mattress as arranged.

Company replied

Rated 5 out of 5 stars

From initially walking into the Darlington store, to the delivery date of our new Ottoman bed, it was so easy. The salesman was helpful and knowledgeable, nothing was too much trouble. These bed... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from Linthorpe Beds, we were given plenty of time and space in store to try and decide on the right mattress for us. We were contacted in the middle of February, as promi... See more

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

About Linthorpe Beds - Darlington

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

Linthorpe Beds logo Sleepeezee logo Sleepsoul logo Baker and Wells logo Hypnos logo Silentnight logo

Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ We deliver nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

  • 45 Russell Street, DL1 1PT, Darlington, England, United Kingdom

  • 01325351477

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

684 reviews in the last 12 months

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Rated 5 out of 5 stars

A good experience throughout the…

A good experience throughout the purchase of my new bed. Delivery efficient and men were careful of recent decoration as they carried the bed up to the room.

A great after care; when there was an issue a few months after my purchase the Manager got the problem resolved promptly and efficiently. Much appreciated.

December 18, 2025
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Reply from Linthorpe Beds - Darlington

Hi Phyllis,

Thank you for your wonderful review!

We’re delighted to hear that you had a positive experience throughout the purchase of your new bed. It’s great to know our delivery team carried out the installation with care and consideration, especially around your recent decoration.

We’re also particularly pleased that our aftercare service met your expectations. While it’s always our aim to get everything right first time, it’s equally important that any issues are resolved promptly and efficiently when they do arise. We’re glad our manager was able to get everything sorted for you.

Thank you for your kind words and for recognising both our delivery team and aftercare service. We truly appreciate your feedback and thank you for choosing Linthorpe Beds.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Five star

Fast delivery, good communication, very helpful staff, have used them before, and got the same good service, will definitely use again, highly recommend them.

June 6, 2026
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Reply from Linthorpe Beds - Darlington

Hi Sharon,

Thank you for your fantastic review and for your continued support!

We’re delighted to hear that you once again received the fast delivery, great communication, and helpful service you’ve come to expect from us.

It means a great deal that you’ve chosen Linthorpe Beds before and that your latest experience was just as positive. Knowing that you would use us again and highly recommend us is the highest compliment we could receive.

Thank you for your loyalty and for taking the time to share your feedback. We look forward to helping you again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great service and good quality beds and…

Great service and good quality beds and mattress’s

May 20, 2026
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Reply from Linthorpe Beds - Darlington

Hi Gary,

Thank you for your fantastic review!

We’re delighted to hear that you received great service and are pleased with the quality of your bed and mattress.

Providing high-quality products alongside excellent customer service is what we strive for, so it’s wonderful to know we delivered on both.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Friendly staff

Friendly staff, no pressure and good pricing

May 26, 2026
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Reply from Linthorpe Beds - Darlington

Hi Simon,

Thank you for your lovely review!

We’re delighted to hear you found our staff friendly and appreciated our no-pressure approach to helping customers find the right bed or mattress.

It’s also great to know you were pleased with our pricing.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

New mattress delivered as planned.

New mattress was delivered within expected time frame. Store staff were friendly & helpful, as were delivery staff, who took away previous mattress as arranged.

May 8, 2026
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Reply from Linthorpe Beds - Darlington

Hi Richard,

Thank you for your lovely review!

We’re delighted to hear your new mattress was delivered within the expected timeframe and that both our store team and delivery team provided friendly and helpful service.

It’s great to know the collection of your old mattress went smoothly as arranged, helping to make the whole process as easy as possible.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds - Darlington logo

Reply from Linthorpe Beds - Darlington

Hi,

Thank you for your lovely review!

We’re delighted to hear you found our staff friendly and were pleased with the quality of your purchase.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Quality bed and super quick delivery

I bought a custom sized bed. Great service and quality product.

May 17, 2026
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Reply from Linthorpe Beds - Darlington

Hi Cherryl ,

Thank you for your wonderful review!

We’re delighted to hear you’re pleased with your custom-sized bed and that you received great service throughout the process.

Creating bespoke beds to fit our customers’ exact requirements is something we take great pride in, so it’s fantastic to know you’re happy with both the quality of the product and the service you received.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very helpful and friendly staff …

Very helpful and friendly staff driver's communication and delivery first class brilliant experience all round

May 14, 2026
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Reply from Linthorpe Beds - Darlington

Hi,

Thank you for your fantastic review!

We’re delighted to hear you found our staff helpful and friendly, and that our delivery team provided first-class communication and service.

It’s wonderful to know your experience was brilliant from start to finish.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 4 out of 5 stars
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Reply from Linthorpe Beds - Darlington

Hi Denise,

Thank you for your review!

We’re pleased to hear you received good service and found our staff helpful throughout your experience.

We really appreciate your feedback and thank you for choosing Linthorpe Beds. If there is anything we could have done to earn that extra star, please do let us know — we’re always looking to improve.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Good service

Good service, good product, happy all round

March 15, 2026
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Reply from Linthorpe Beds - Darlington

Hi Val,

Thank you for your great review!

We’re delighted to hear you were pleased with both the service and the product, and that you’re happy all round.

We really appreciate your feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Explained what we wanted got the…

Explained what we wanted got the options selected the mattress told them the delivery post code the lads brought it no problem took the old one away brilliant service

May 5, 2026
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Reply from Linthorpe Beds - Darlington

Hi John,

Thank you for your fantastic review!

We’re so pleased to hear the whole process was straightforward from choosing the right mattress through to delivery.

It’s great to know our team listened to what you wanted, helped you select the right options, delivered without any problems, and took your old mattress away as arranged.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Service very very good good information

Service very very good good information

May 4, 2026
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Reply from Linthorpe Beds - Darlington

Hi Mark,

Thank you for your lovely review!

We’re so pleased to hear you found the service very good and the information helpful.

We really appreciate your feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Work out your budget first!

They seem to have a good sales policy. Start with a budget. Select some options a little above and below that price, watch your response in order to fine tune the next possibility. Knowledge of the products is good. Most are from UK companies.

April 26, 2026
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Reply from Linthorpe Beds - Darlington

Hi,

Thank you for your thoughtful review!

We’re delighted to hear you appreciated our approach to helping you find the right bed within your budget. Taking the time to understand your needs and fine-tune the options is an important part of the service we aim to provide.

It’s also wonderful to know you found our product knowledge helpful and valued our range of beds from trusted UK manufacturers.

We really appreciate your feedback and thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

staff were very helpful in choosing the…

staff were very helpful in choosing the bed i wanted , delivery service was very good . soon had the bed together .one very happy lady .thats why i gave them 5 stars.

April 6, 2026
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Reply from Linthorpe Beds - Darlington

Hi Valerie,

Thank you for your wonderful review!

We’re so pleased to hear our team was helpful in choosing the right bed for you and that the delivery service went smoothly.

Thank you for your kind words and for awarding us 5 stars — we really appreciate it!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

custom sized bed

They made a custom sized bed for my son's bedroom. Absolutely perfect

May 5, 2026
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Reply from Linthorpe Beds - Darlington

Hi Yvonne,

Thank you for your wonderful review!

We’re delighted to hear we were able to make a custom-sized bed for your son’s bedroom and that it turned out absolutely perfect.

We really appreciate your feedback and hope he enjoys many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

The delivery came on time and no issues…

The delivery came on time and no issues with the bed

April 6, 2026
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Reply from Linthorpe Beds - Darlington

Hi Edna,

Thank you for your great review!

We’re so pleased to hear your delivery arrived on time and that everything was perfect with your new bed.

We really appreciate your feedback and hope you enjoy many comfortable nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Just great!

From initially walking into the Darlington store, to the delivery date of our new Ottoman bed, it was so easy.
The salesman was helpful and knowledgeable, nothing was too much trouble.
These beds are not the cheapest on the market, but the quality is top tier, worth paying that bit more for. You get what you pay for.
Everything was done quickly and delivery was in about a week. The delivery men were respectful, helpful and professional.
We are very happy with our purchase.

March 13, 2026
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Reply from Linthorpe Beds - Darlington

Hi Mackenzie,

Thank you so much for your wonderful and detailed review!

We’re delighted to hear your experience was smooth and easy from your visit to our Darlington store right through to delivery. It’s great to know our team were helpful, knowledgeable, and made the whole process stress-free.

We really appreciate your comments about the quality — we truly believe in offering products that are built to last, so it’s fantastic to hear you feel it was worth the investment.

It’s also lovely to know our delivery team made a positive impression with their professionalism and care.

Thank you again for your kind words — we’re so pleased you’re happy with your purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Fantastic customer service

Great customer service when purchasing, we felt that we were not pressured into buying. Delivered when promised. Men delivering, were knowledgeable, polite and quick.

April 2, 2026
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Reply from Linthorpe Beds - Darlington

Hi Joe,

Thank you for your great review!

We’re so pleased to hear you felt comfortable and not pressured during your purchase — that’s exactly the experience we aim to provide.

It’s also great to know your delivery arrived as promised and that our team were knowledgeable, polite, and efficient.

We really appreciate your feedback and hope to see you again soon!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great Service

March 16, 2026
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Reply from Linthorpe Beds - Darlington

Hi,

Thank you for your review.

We’re pleased you were happy with the service you received.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Choose linthorpe beds for their good…

Choose linthorpe beds for their good range of beds, Staff very knowledgeable and accommodating. Bed arrived in the time specified and was delivered and put together by courteous lads.

March 24, 2026
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Reply from Linthorpe Beds - Darlington

Hi,

Thank you for your great review!

We’re delighted to hear you chose us for our range of beds and that our team were knowledgeable and accommodating throughout your visit.

It’s also great to know your bed arrived on time and that our delivery team were courteous and took care of everything, including putting it together for you.

We really appreciate your feedback and hope to see you again soon!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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