litactivewear.com Reviews 129

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Awful. Please do not support or buy from this company. Not only are their products cheap and overpriced, but they also do not adhere to any normal human sizing standard. Save yourself from having to d... See more

Company replied

Rated 1 out of 5 stars

Website is based in China that lies about being the USA with very slow shipping and below mediocre products for high prices. I've seen their jacket being sold on another scam website except without... See more

Company replied

Rated 1 out of 5 stars

ORDER 274492. Order date November 20, 2023. Received only one of the two sweatshirts ordered and have several emails requesting an update or refund for the missing sweatshirt and have heard nothing!... See more

Rated 1 out of 5 stars

Ordered two sweatshirts before Christmas shopping $100! One arrived yesterday, look at Hong Kong's long number beginning with YT, it says delivered.... where is other sweatshirt?! And free so... See more

Company replied

Company details

Written by the company

LIT is committed to creating young women’s fashion sports attitude, and officially opened to the public in the early autumn of 2020. As a DTC brand, we have an independent designer team and have a group of loyal fans in North America, Australia, Europe and other places. Our main products are yoga pieces, sports sweaters and pants, casual jackets and accessories. The brand is committed to becoming a new generation of globalized middle-class trendy fashion brand, the fashion that everyone can afford.


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1.3

Bad

TrustScore 1.5 out of 5

129 reviews

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Rated 2 out of 5 stars

Slow delivery, mediocre product.

I placed an order so long ago that I barely remembered it. The package arrived today, March 22 so I can see the order was placed on February 13. The waiting period is bad enough but the sweat pants I bought are way too small and there's no way to return or exchange them, as far as I can tell. I've emailed their customer service twice and searched the website for returns information, but it does not appear to exist.

March 22, 2021
Unprompted review
litactivewear.com logo

Reply from litactivewear.com

Hello, dear customers, please forgive me for the unpleasant shopping for you. Thank you very much for your feedback. If the clothes have quality problems, you can contact our customer service to return them. I wish you a happy life.

Rated 1 out of 5 stars

Awful

Awful. Please do not support or buy from this company. Not only are their products cheap and overpriced, but they also do not adhere to any normal human sizing standard. Save yourself from having to deal with their customer service, where they literally yell at their customers. They refuse to follow their own return policy guidelines. Stay away from this company. Buffbunny is far superior

January 30, 2021
Unprompted review
litactivewear.com logo

Reply from litactivewear.com

Hello, dear customers, it will bring you a bad shopping experience, please understand. Please inform us of the order number and check it for you. If it is our problem, we will arrange a refund for you and give you a certain amount of compensation. Please also delete your comment. I apologize again for you. You have a happy life.

Rated 2 out of 5 stars

Bait and switch

Clothes look nothing like pictured on site. Bought what I thought was going to be a soft cotton sweatshirt, it’s made out of cheap scratchy polyester. Same quality as a kids Halloween costume.

Company is listed as being in the eastern United States, clothes shipped from a factory in Shenzhen. Scam. Do not buy.

January 28, 2021
Unprompted review
litactivewear.com logo

Reply from litactivewear.com

Hello, dear customers, please forgive me for the unpleasant shopping for you. Thank you very much for your feedback. If the clothes have quality problems, you can contact our customer service to return them. I wish you a happy life.

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