Lite Stone Reviews 172

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as fantastic, amazing, and beautiful, noting its high quality and how well it looks in various settings. Many appreciate the excellent service, highlighting the helpfulness of the staff and the ease of their interactions, from answering queries to handling returns and refunds efficiently. However, some customers also noted inconsistencies with the product, specifically regarding color variations between sheets and samples. A few people mentioned that the material of some samples crumbled, raising concerns about durability and scrubbability.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality and... See more

Quality

People report positive experiences with quality, often praising the amazing look and high quality of the... See more

Service

Consumers find service to be positive. Many reviewers describe the service as "5 Star" and "very good,"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being able to buy bigger pieces of their samples is a great idea as you can actually see how the different ones work with your surroundings they are required for. I could not find the exact colours I... See more

Rated 5 out of 5 stars

I've order three times with lite stone and each order was dispatched really quickly, they kept me informed of the delivery status at all times. The slate sheets were always well packaged and delivered... See more

Rated 5 out of 5 stars

Met Ryan who was most helpful and gave advice on sheets. I have now used them in two Large care home receptions and everyone comments on how great they look. Would definitely recommend Lite Stone. 5 S... See more

Rated 5 out of 5 stars

Ryan at Lite Stone helped the whole way through the process. He advised us on the products and lighting to use with the Falling Leaf lite stone we purchased. How to unroll it safely. Nothing was to... See more


Company details

  1. Tile Store
  2. Natural Stone Supplier

Written by the company

We are suppliers of lightweight and flexible, 100% natural, stone veneers and natural stone split face cladding. We supply and deliver nationwide, we provide the best quality product and service at the most competitive prices available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fireplace re-vamp

Used limestone multi split face cladding for a fireplace and was very pleased, quick delivery and Ryan was very helpful, will definitely be using more of their products and would recommend litestone to all

April 20, 2023
Unprompted review
Rated 4 out of 5 stars

Great communication

Great communication, safe delivery, colour isn’t gold though…it’s copper but it still looks lovely.

March 26, 2023
Rated 5 out of 5 stars

Great service

Great service. Sent a photo of the large sheet of burning forest slate for my approval prior to sending. Received really quickly and well packaged.

February 15, 2023
Rated 5 out of 5 stars

Slate Veneer

Speedy service very helpful and a wonderful finished product.My kitchen looks amazing with slate veneer wall!

November 21, 2022
Unprompted review

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