I have made an order but has not received a trackingcode .No contact ,they do not answer by phone although their phone time is 9-15.30 .No answer on my email .The chatbox on the homepage does not work... See more
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See what reviewers are saying
The pet locator is a brilliant way to keep track of our pets, it takes the fear away and the 'not knowing' what happened to a loved animal. However, it does have a short life span. Even using the sp... See more
Thought this would be invaluable but unfortunately the ONLY range i can get when locating my cat is 30ft not 30m . Extremely frustrating and very upsetting as my cat has gone missing and its virtuall... See more
Tags & finder remote stopped working after less than 12 months. Website states 2 years manufacturers warranty. Returns form available on website but it states to email or phone first, prior to returni... See more
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Great product, super service
You just can't fault either the product - which has saved me from countless wasted hours of hunting - or the service - which was super efficient, friendly and everything you would expect from a customer focussed company.
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