Renting was easy. I had made the booking through Booking.com, but my spouse needed to drive. They could not change the primary drivers name for some reason, so we had to pay extra for that. Otherwise... See more
Company replied
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Location was a bit tricky to find. The customer service was excellent and accommodating. Sadly no auto transmission cars (it was requested prior), but that was not unexpected for a small town car rent... See more
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Locauto have been very easy to deal with, even after a little damage from reversing into a post. I always think that is the real test of a service. Life would have been even simpler if we’d gone direc... See more
Company replied
Smooth and simple handover by the lovely assistant in the office. Car had been upgraded to a larger one and it was in immaculate condition. No issues dropping the keys in the box at the airport. Great... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Desenzano del Garda in via Adua 3, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0307 281664. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Contact info
Via Adua 3, 25015, Desenzano del Garda, Lombardia, Italy
- +39 0307 281664
Unisciti a MyLocauto Friends
4.6
Excellent
454 reviews
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Easy, reliable
Renting was easy. I had made the booking through Booking.com, but my spouse needed to drive. They could not change the primary drivers name for some reason, so we had to pay extra for that. Otherwise everything went smoothly.
April 24, 2026
Reply from Locauto Group - Desenzano del Garda
Dear Noora,thank you for sharing your experience.We are glad you appreciated our smooth service.We are sincerely sorry that it was not possible to make changes directly to your reservation voucher.
We would like to clarify that, since the booking was made through Booking.com, the rental agreement and its specific terms are managed directly between you and their platform as reported in Booking.com terms&conditions. As the local rental provider, Locauto does not have the technical authorization or access to modify vouchers issued by third-party brokers.
We hope to welcome you back with an even better experience.
Chiara
Italy trip
We picked up the car from the office in Desenzano the young lady in the office was really nice spoke very good English and was very helpful When we returned the car to Milan Linate Airport we were met by Lilly who again was really nice and friendly the whole rent a car process was quick and simple would definitely use Locauto again
April 29, 2026
Reply from Locauto Group - Desenzano del Garda
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Desenzano del Garda
We would love to make your experience unique, is there anything you recommend we improve?
Thanks for your review,
Davide
Easy quick pickup with friendly staff
Easy quick pickup with friendly staff. Car was the correct size in excellent condition inside and out. Drop off in Linate equally easy.
November 29, 2025
Reply from Locauto Group - Desenzano del Garda
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
This was the worst rental experience…
This was the worst rental experience ever. Soon after we picked up the car, the tire pressure light was on. We filled the tires with air. When we returned the car, the light came back on. They told us that if the tire was ruined, we would have to pay for it. Well, the tire was fine but we knew they were going to charge us before they even checked the tire. I wouldn't sign off on it so they forged my signature. Aside from that, we booked the car from a site called Stress Free Car rental. We had the hardest time finding the rental place as the actual name wasn't clear on the email (if it was at all in the email). I accidentally booked the car for four days than I needed. I realized my mistake an hour after I booked it but they wouldn't amend the contract and I had to overpay. When we went to put a second driver on, they made us pay for the full time we rented the car even though we told them we would be returned it four days early. The woman in the shop was kind but the man we dealt with was horribly rude and I know he forged my signature even after they told me I didn't have to sign. The signature looked nothing like mine.
October 23, 2025
Reply from Locauto Group - Desenzano del Garda
We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca
Reply from Locauto Group - Desenzano del Garda
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Desenzano del Garda
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Go direct!
Locauto have been very easy to deal with, even after a little damage from reversing into a post. I always think that is the real test of a service. Life would have been even simpler if we’d gone direct rather than through an online broker service.
September 28, 2025
Reply from Locauto Group - Desenzano del Garda
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Desenzano del Garda
Many thanks, see you soon! Erika
Great service from start to finish
Great service from start to finish
Car a great little runaround perfect for what we wanted and great on fuel
September 17, 2025
Reply from Locauto Group - Desenzano del Garda
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Everything went smoothly
Everything went smoothly. Only minor thing was that the fuel tank was not full when we got the car. We returned with a ful tank, filling 14 ltr for a 90 km drive.
August 30, 2025
Reply from Locauto Group - Desenzano del Garda
Thank you for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We hope to see you again soon and we will make sure you will live a 5 stars experience! See you soon, Anna
Reply from Locauto Group - Desenzano del Garda
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Desenzano del Garda
Thank you for your feedback! Fausto
Good and reliable customer services
July 19, 2025
Reply from Locauto Group - Desenzano del Garda
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Desenzano del Garda
Thank you for leaving us a positive review! See you soon, Enrico
Very friendly staff
Very friendly staff. Car was waiting for me when I arrived. Clean and ready to go. Drop off was quick and efficient. Would recommend them.
July 6, 2025
Reply from Locauto Group - Desenzano del Garda
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Desenzano del Garda
We are so happy about your all-out stressless experience. Lucrezia
Trouble-free rental
Easy rent, good service during pick up, car was clean, returning without problems and good price.
June 20, 2025
Reply from Locauto Group - Desenzano del Garda
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Desenzano del Garda
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Desenzano del Garda
Hello, so glad you enjoyed the trip with us, Fabio
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