Easy excellent rental experience Experienced no problems except the car showing as not having a full tank when we returned it. It was full & had to get the man at the fuel station to speak to the... See more
Company replied

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Easy excellent rental experience Experienced no problems except the car showing as not having a full tank when we returned it. It was full & had to get the man at the fuel station to speak to the... See more
Company replied
Location was a bit tricky to find. The customer service was excellent and accommodating. Sadly no auto transmission cars (it was requested prior), but that was not unexpected for a small town car rent... See more
Company replied
Locauto have been very easy to deal with, even after a little damage from reversing into a post. I always think that is the real test of a service. Life would have been even simpler if we’d gone direc... See more
Company replied
Smooth and simple handover by the lovely assistant in the office. Car had been upgraded to a larger one and it was in immaculate condition. No issues dropping the keys in the box at the airport. Great... See more
Company replied
Presso l'ufficio Locauto Rent di Desenzano del Garda in via Adua 3, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0307 281664. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Via Adua 3, 25015, Desenzano del Garda, Lombardia, Italy

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Reply from Locauto Group - Desenzano del Garda
They are professional and fantastic to speak with.

Reply from Locauto Group - Desenzano del Garda
Despite our short-term booking (<13h), the process was smooth. The car (Fiat500) was great: like new, clean and with full tank. The staff was extremely friendly. If we ever vacation in Desenzano del Garda again, we will gradly rent a car from this rental again! Thank you very much and many greetings from Germany. Ciao, grazie!

Reply from Locauto Group - Desenzano del Garda
Excellent service when picking and returning as well quality of the car offered, new, clean and in good conditions and technology, even for a small car.

Reply from Locauto Group - Desenzano del Garda
Location was a bit tricky to find. The customer service was excellent and accommodating. Sadly no auto transmission cars (it was requested prior), but that was not unexpected for a small town car rental place. Ended up paying less than quoted (due to the transmission probably). Would use again!

Reply from Locauto Group - Desenzano del Garda
I was happy to contact Locauto again. Special thanks to the branch in Desenzano!

Reply from Locauto Group - Desenzano del Garda
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