Easy excellent rental experience Experienced no problems except the car showing as not having a full tank when we returned it. It was full & had to get the man at the fuel station to speak to the... See more
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Easy excellent rental experience Experienced no problems except the car showing as not having a full tank when we returned it. It was full & had to get the man at the fuel station to speak to the... See more
Company replied
Location was a bit tricky to find. The customer service was excellent and accommodating. Sadly no auto transmission cars (it was requested prior), but that was not unexpected for a small town car rent... See more
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Locauto have been very easy to deal with, even after a little damage from reversing into a post. I always think that is the real test of a service. Life would have been even simpler if we’d gone direc... See more
Company replied
Smooth and simple handover by the lovely assistant in the office. Car had been upgraded to a larger one and it was in immaculate condition. No issues dropping the keys in the box at the airport. Great... See more
Company replied
Presso l'ufficio Locauto Rent di Desenzano del Garda in via Adua 3, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0307 281664. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Via Adua 3, 25015, Desenzano del Garda, Lombardia, Italy

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Very friendly and uncomplicated to get a car without reservation. Good car for a good price. Best Service … no complaints… 5 Stars !!!

Reply from Locauto Group - Desenzano del Garda
nice and friendly employees, stressless behaviour, also possible to lot the car deliver

Reply from Locauto Group - Desenzano del Garda
Amazing staff, very friendly, professional and efficient! Modern, clean vehicles. Easy to walk from railway station

Reply from Locauto Group - Desenzano del Garda
Easy, friendly staff, clean car, and great customer service

Reply from Locauto Group - Desenzano del Garda
Fabulous and affordable service, friendly, professional and very helpful. Thank you so much!

Reply from Locauto Group - Desenzano del Garda
Good price helpful staff at Desenzano. Good little Fiat 500, low mileage.

Reply from Locauto Group - Desenzano del Garda
Easy to rent.
Friendly service in desezano on Lake Garda
They gave instructions patiently.
Delivery at Naples airport is easy and fast.

Reply from Locauto Group - Desenzano del Garda
Smooth and simple handover by the lovely assistant in the office. Car had been upgraded to a larger one and it was in immaculate condition. No issues dropping the keys in the box at the airport. Great experience all round.

Reply from Locauto Group - Desenzano del Garda
The staff were lovely and very helpful. The online booking was seamless and all options were clearly detailed.
Our car choice was upgraded at no extra charge and the car was clean and looked quite new.
Would highly recommend.

Reply from Locauto Group - Desenzano del Garda
Gave us a car that was faulty and then charged us for damage to the car without any explanation about what it was for. And have now gone silent and not responding to emails requesting further information on what the supposed damage is.

Reply from Locauto Group - Desenzano del Garda
Easy to get a quote also paperwork easy to do and quick. Car clean and felt brand-new. The 2 or 3 people I interacted with were very good and are very good english speakers. They were also very engaging and helpful regarding the areas/places locally and around lake Garda.

Reply from Locauto Group - Desenzano del Garda
Was everything good
Desnzano office
Nice people
Good willing people

Reply from Locauto Group - Desenzano del Garda
The team provided very good service and customer support

Reply from Locauto Group - Desenzano del Garda

Reply from Locauto Group - Desenzano del Garda
We needed a rental car at very short notice after our car broke down on the motorway. I was extremely impressed not only how quickly everything was arranged, but how friendly everyone in the office was. The car was perfect and the price at such short notice, too. Thank you!

Reply from Locauto Group - Desenzano del Garda
The process was smooth and easy. An area for improvement would be the cleanliness and condition of the car. It was dirty on the exterior and had many documented blemishes. At 53000 kms, perhaps it’s time to retire.

Reply from Locauto Group - Desenzano del Garda

Reply from Locauto Group - Desenzano del Garda

Reply from Locauto Group - Desenzano del Garda
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