London Money/Sussex Money Reviews 

156
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, kind, knowledgeable, and deeply supportive throughout the entire home buying and mortgage process. People deeply appreciate how advisors always take the necessary time to explain every single detail clearly, ensuring complete peace of mind from start to finish. Consumers also highlight the remarkable efficiency and exceptionally quick response times that make securing a new home loan completely seamless and entirely stress-free. Clients consistently note that advisors truly go above and beyond, remaining readily available at any time to answer questions and offer reassuring guidance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting they are exceptionally knowledgeable, professional, and... See more

Service

Consumers find service to be exceptionally positive, praising the smooth and stress-free mortgage process.... See more

Customer service

Customers report extremely positive experiences with customer service, praising the high level of... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting quick replies to emails,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt has been supporting us with our first time buying a home. He has been always available, attentive and knowledgable about everything we need. We started a process with one house and had to pull o... See more

Rated 5 out of 5 stars

Peter Callomon was absolutely amazing in helping us secure our mortgage for our dream home. He explained everything so clearly and was always happy to answer any questions we had. Thanks to Peter, we... See more

Rated 5 out of 5 stars

Matt was great in porting our mortgage across to a new property we're buying. He took away all the stress and worries we had and gave us peace of mind that dealing with a professional broker is the se... See more

Rated 5 out of 5 stars

Matt has been helping us with the purchase of our first property and he has made it feel so easy and stress free. Really goes above and beyond and even works outside the normal work hours due to our j... See more


Company details

  1. Mortgage Broker
  2. Income Protection Insurance Company
  3. Term Life Insurance Provider Company

Written by the company

Whether you're a first time buyer, remortgaging or moving home we offer simple smart advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(156)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cannot recommend David enough!

David has been extremely attentive and helpful over the phone and with quick email responses. He has taken the time to understand my situation, so to find the best mortgage deal for me. David helped me to understand the different options available and how the whole lending process is carried out. I very much appreciate the advice and support!

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

David Tasker sorted me out with a…

David Tasker sorted me out with a perfect mortgage to match my needs. Was so impressed by how quickly and efficiently he did it and kept me informed every step of the way. He was so friendly yet professional on all our dealings. Would definitely use this company again and would personally ask for David. Thanks for taking sone of the major stress off me during a stressful time.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

David has been incredibly helpful in setting up multiple mortgages, providing sound advice throughout the process. David’s communication has been fantastic, translating jargon into easy to understand options for us, often responding quickly to requests. We would highly recommend.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Pleasant & personable service! We worked with David to find a mortgage…

We worked with David to find a mortgage which was suitable for our circumstances as weren’t taking the normal route to homeownership. David is very knowledgeable with a wealth of experience and he gave us timely, honest and accurate advice on what our options were. He was very pleasant and kept us updated during every step of the journey. He also provided a personable service which put us at ease during what can be quite a complex and stressful process. We will definitely be working with David and London Money again in future and would recommend them for all your mortgage and property needs!

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Arranging a mortgage as a first-time buyer was daunting however David went above and beyond to make the process as seamless as possible. Responsive, reassuring and was even available for ad hoc questions after I’d completed - would highly recommend.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service Provided!

Great Service Provided!

I can't speak highly enough of the service that was provided by London Money. Having spoken to Martin Stewart, Martin Foad and Cathy Davidson for various different reasons, I can vouch for their professionalism the quality of the service they delivered.

As a first time buyer, I had very little knowledge mortgages or anything of that nature. Martin (Foad) spoke with me at length to make sure I was aware of my options and provided great advice, as well as making sure we were able to get the best offer based on our financial situation.

Cathy provided us with a fantastic service from an Insurance perspective and has made sure we've got all the insurances we require to feel comfortable in our first home.

Great service from a great company.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Martin Foad was recommended to us by a friend who said that she had received wonderful service and support from him in securing a mortgage for her. We had exactly the same experience when we approached him to advise and secure a mortgage for us. Engaging, knowledgeable and professional at all times, Martin always responded to our queries promptly and helpfully. He found us a mortgage that was simply fantastic. Martin is used to dealing with wealthy, 'high-end' clients, a category we are certainly nowhere near being in. But he treated us with the same courtesy, consideration and attention to detail that he would give to any of his richer clients. We have no hesitation in recommending Martin without reservation. Outstanding service.

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

David Tasker did a brilliant job…

David Tasker did a brilliant job enabling us to get the mortgage we wanted based on complex pay arrangements. He responds quickly to enquiries and is able to communicate extensive information in a clear, concise and logical way. This made me choose him above other brokers, as I knew he would be capable of achieving the best possible outcome for us. He is committed to the cause, tenacious and proactive to find solutions where things do not go according to the original plan. Also generally a very pleasant person to deal with. We are most grateful. Thankyou.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars all around

5 stars all around, could not fault London money with our mortgage application. Gemma did a great successful job, enabling us to receive the keys for our first home! Any problems, she responded straight away and helped us every step of the way. Couldn’t thank Gemma and everyone involved at London Money enough. Hope to use you in the future ! Thank you
Callum & Elizabeth

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

I have been having some problems with…

I have been having some problems with my mortgage broker so I started calling around to see if they are all just as bad as the one I was dealing with. I then had a conciliation with David from London money and I can’t begin to tell you how helpful he was compared to other mortgage advisors, I really felt like he care’s about his job and providing the best service he can, I truly believe anyone lucky enough to have him as their mortgage advisor won’t regret it.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Provided great advice, swift and precise. Couldn't have asked for anything more. Special thanks to Keith who was amazing.

July 15, 2019
Unprompted review

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