Wonderful experience all round Great Staff Nothing too much trouble Very happy with our rug Thank you Would recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been sitting on (almost literally) large Keshan rug which I have eventually admitted won't fit in my current house. Had no idea of its value or how to sell it, so contacted London. Almost immedia... See more
Brilliant service. We visited the Boston Spa shop where we had a lot of help and were allowed to take two rugs home to try in situ. Later that day, as promised, we received an email with a selection o... See more
Bought a rug at auction with London House label attached. Rug had been damaged, so took it to them to repair a tear and cleaning. Returned within timescale and at a reasonable price. We cannot te... See more
Company details
Written by the company
London House rugs have a long and distinguished history in the rug industry, stretching over five decades. During this time, we have seen expansion into two larger London Premises, full online retail facilities and the building of a dedicated and knowledgeable team of specialists. This means that whether your project includes sourcing a single rug for a house or a large number for a Hotel roll- out, we can supply an unrivalled range of antique, contemporary or bespoke rugs underpinned by our dedication to quality, authenticity and good service.
Contact info
238-240 High Street, LS23 6AD, Wetherby, United Kingdom
- 01937 845123
- sales@londonhouserugs.co.uk
- londonhouserugs.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick honest response
Very quick honest response. They said they probably could not sell my rugs at the moment.
EXCELLENT SERVICE
I would highly recommend London House Rugs , I telephoned before 10am, sent off photographs via email - had a superb response before lunch time - what a service -excellent
Fantastic Company
Fantastic Company
I recommend London House Rugs.
They could not have been more helpful in every way.
Nothing was a trouble and the service impeccable
London house rugs
London house rugs, proved to be very helpful and informative, in identifying a rug , and offering advice on its potential value...very many thanks for your help , and interest
Very helpful response and valuation
This company has been very helpful
This company has been very helpful with regard to the potential sale of my rug. Communication with all members of staff has been friendly and professional.
Rug Valuation
I recently contacted London House Rugs, Wembley warehouse, for a possible sale of 2 Kashmiri silk rugs. They were not able to sell them for me at this time but were very helpful in giving me a valuation. I would certainly use them if I needed to buy/sell rugs in the future.
Quick and efficient help from Bob, picking from a selection of rugs. Will definitely be working with London House Rugs again!
Quick and efficient help from Bob
Very helpful
Really useful advice on a collection of…
Really useful advice on a collection of rugs we inherited
Fantastic, clear communication. Very helpful
Didn't end up selling rug but they were really helpful with clear communication, advising that it was unlikely the rug would be sold. Great to have clear, honest communication where they could have tried to take money from me for an item they knew they couldn't sell. Thank you!!
London House Rugs are a pleasure to…
London House Rugs are a pleasure to deal with. Very helpful, responded to my enquiry quickly and efficiently.
I highly recommend this company.
Stevie and the staff of this company…
Stevie and the staff of this company are fantastic. The team’s knowledge, service, expertise, friendliness and manner of engagement are all 10/10 and 5 star. You are all exemplary and helped me so much so a huge thank you. I cannot recommend you enough.
Kindest regards
Gary Wife
Great service
As interior designers we know that our clients love the experience of being able to view rugs in their own homes and in the rooms where they are to be placed. London House Rugs provide a personalised service which we always look forward to and the staff are all so helpful and accommodating .
Fantastic rugs and personalised buying experience.
Absolutely wonderful service, highly recommended! From an initial enquiry, to the various Dropbox suggestions, to the home viewings, and then the underlay fittings after purchase, all interactions were helpful, friendly, and professional. The suggestions and ideas at the viewings and seeing the various options insitu was fantastic. So happy to now own such beautiful rugs which enhance our home and bring warmth, colour, and texture. Thank you to Bob and Stevie.
Good easy to undersrtand decision
Very rapid response to my query and…
Very rapid response to my query and very helpful indeed.
Clearly know their stuff.
Excellent service
Very helpful, very pleasant and kept up to date on delivery of rugs. Easy to organise and work completed to full satisfaction.
Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








