London House Rugs Reviews 

127
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wonderful experience all round Great Staff Nothing too much trouble Very happy with our rug Thank you Would recommend

Rated 5 out of 5 stars

I've been sitting on (almost literally) large Keshan rug which I have eventually admitted won't fit in my current house. Had no idea of its value or how to sell it, so contacted London. Almost immedia... See more

Rated 5 out of 5 stars

Brilliant service. We visited the Boston Spa shop where we had a lot of help and were allowed to take two rugs home to try in situ. Later that day, as promised, we received an email with a selection o... See more

Rated 5 out of 5 stars

Bought a rug at auction with London House label attached. Rug had been damaged, so took it to them to repair a tear and cleaning. Returned within timescale and at a reasonable price. We cannot te... See more

Company details

  1. Rug Store
  2. Carpet Cleaning Service
  3. Carpet Store
  4. Furniture Store
  5. Oriental Rug Store

Written by the company

London House rugs have a long and distinguished history in the rug industry, stretching over five decades. During this time, we have seen expansion into two larger London Premises, full online retail facilities and the building of a dedicated and knowledgeable team of specialists. This means that whether your project includes sourcing a single rug for a house or a large number for a Hotel roll- out, we can supply an unrivalled range of antique, contemporary or bespoke rugs underpinned by our dedication to quality, authenticity and good service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing shop!

Stevie is great! Really easy to chat to and a great help with looking for the stuff you are looking for...
Its never any trouble to her to find a price or move, unravel a rug to look at....
The show room is relaxed and its easy to look around lots of rooms full of rugs!!
I have recommended to lots of friends and met one there this time who was also impressed.
She and I will be back!!

March 12, 2024
Rated 5 out of 5 stars

London House Rugs offers a fantastic…

London House Rugs offers a fantastic selection of rugs and kilims. Through consultation they help to put together a selection of rugs to try out in your home to make the right choice. We are delighted with the kilim we have purchased for our dining room area. The service was friendly, fast and helpful!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Correspondance about listing my rug

I contacted London House of Rugs to enquire about a valuation and the possibility of listing my large vintage rug (12x9ft) they gave me a honest response stating that they have some rugs of this size and were hesitant to request a listing fee from me as it may sit in their warehouse for some time before selling. They kindly offered me a free valuation which I took them up on the offer. Overall clear, timely and concise interaction with them.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant honesty from them

Absolutely brilliant honesty from them, asked them if they’d be interested in my Persian rug but they refreshing said they already have some of the similar size and they wouldn’t feel comfortable charging me for something that may take a while to sell! 100% would trust these going forward. Thank you

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Rug restoration

Very friendly and helpful advice in the shop on both visits. I cannot really tell where the stain was and the rug is back in pride of place. Repair completed in the time specified.

January 27, 2024
Rated 5 out of 5 stars

10/10 Customer Service

London House Rugs were incredibly quick to respond with regards to my query, knowledgeable, helpful and friendly. I would highly recommend them to both anyone looking to purchase a rug or to sell on one of their own.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Advice Request

We made a general enquiry regarding some carpets and rugs that we have to dispose of following a house clearance. The London House Rug Company, and in particular 'Matt' could not have been more helpful. Their advice was honest, straightforward, very useful and was received via email very promptly, indeed almost by return. Thank you very much for a professional and caring service.

January 10, 2024
Unprompted review

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