Wonderful experience all round Great Staff Nothing too much trouble Very happy with our rug Thank you Would recommend
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See what reviewers are saying
I've been sitting on (almost literally) large Keshan rug which I have eventually admitted won't fit in my current house. Had no idea of its value or how to sell it, so contacted London. Almost immedia... See more
Brilliant service. We visited the Boston Spa shop where we had a lot of help and were allowed to take two rugs home to try in situ. Later that day, as promised, we received an email with a selection o... See more
Bought a rug at auction with London House label attached. Rug had been damaged, so took it to them to repair a tear and cleaning. Returned within timescale and at a reasonable price. We cannot te... See more
Company details
Written by the company
London House rugs have a long and distinguished history in the rug industry, stretching over five decades. During this time, we have seen expansion into two larger London Premises, full online retail facilities and the building of a dedicated and knowledgeable team of specialists. This means that whether your project includes sourcing a single rug for a house or a large number for a Hotel roll- out, we can supply an unrivalled range of antique, contemporary or bespoke rugs underpinned by our dedication to quality, authenticity and good service.
Contact info
238-240 High Street, LS23 6AD, Wetherby, United Kingdom
- 01937 845123
- sales@londonhouserugs.co.uk
- londonhouserugs.co.uk
4.9
Excellent
127 reviews
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Not visited or purchased anything for…
Not visited or purchased anything for four years.
March 31, 2022
Reply from London House Rugs
Hi Phil. Thank you for you feedback.
I understand you haven't purchased anything for 4 years and we've gone through a lot of changes since 2018 so we would be very grateful to know if there's something we've missed or why your experience with LHR wasn't up to scratch. If you could provide further information on sales@londonhouerugs.co.uk, we'll do everything we can to try and find out what happened back then and resolve the matter.
First class service with nothing too…
First class service with nothing too much trouble for LHR
March 31, 2022
Fabulous service
Fabulous service, advice and quality rug
Photograph on website were very accurate
March 31, 2022
Excellent from start to finish!!
Excellent from start to finish!!! Professional and accommodating.
March 31, 2022
Faultless service
Faultless service. Every member of the team that I chatted with was a delight and professional. So loved everything in the shop. A proper Aladdin's Cave of goodies. After all you can never have too many rugs! Will be back. Thanks so much
March 31, 2022
Extremely helpful and knowledgeable service with…
Extremely helpful and knowledgeable service with a selection of rugs, shortlisted based on photos, brought to my home. I am delighted with the one I chose. Excellent value too.
March 26, 2022
Very good service all round
March 25, 2022
Order was late and then delayed further…
Order was late and then delayed further which poor communication. Although the word communication is far too great a compliment for the treatment actually received
March 25, 2022
Reply from London House Rugs
Hi there, we're extreemly sorry about your order being delayed. We generally try and deliver within 48 hours however it seems we dropped the ball in this instance. If you could email sales@londonhouserugs.co.uk with your details, we will look into this for you.
Thanks
The London House Rugs Team
No recent purchases but have several…
No recent purchases but have several London House rugs. Quality and customer service is excellent and second to none.
March 24, 2022
Excellent service &advice and a…
Excellent service &advice and a wonderful choice of carpets and rugs
March 24, 2022
Excellent professional service
Excellent professional service, prompt informative and an excellent quality product. Will definitely use them again.
March 24, 2022
Reliable firm to deal with
Reliable firm to deal with. Not the cheapest but quality is very good
March 24, 2022
London House Rugs - I have worked on many projects with…
I have worked on many projects with London House Rugs and their quality and service on every occasion has been excellent. Very knowledgeable and creative in terms of offering alternatives and solutions.
March 24, 2022
A fantastic service
A fantastic service. I asked The London House rugs to meet me at my client’s house having given them an idea of colour and designs I wanted. They produced a great selection and we bought 6 rugs. A very good experience. Thank you.
March 24, 2022
Restoration of damaged rug
Due to water damage the Aubusson rug was marked and misshapen , after expertly cleaned ,stretched & dried it was returned In perfect condition.
Every one we dealt with could not be more helpful.
An excellent company .
Thank you again.
March 24, 2022
We bought a Kelim footstool from the…
We bought a Kelim footstool from the Boston Spa shop 15 years ago and it has been a great piece of furniture and stood daily use and still in great shape. We returned this year and bought 2 more stools from the same shop. Great quality and look fantastic. Fabulous selection of rugs. Helpful and knowledgeable staff.
March 24, 2022
Bought 2 beautiful rugs
Bought 2 beautiful rugs. Excellent service where your can try the rugs in situ rather than buy something online and hope it works !
March 24, 2022
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