scammers, they take on contractors and just simply dont pay them, thats why they offer customers such good prices
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Everything from start to finish was a breeze. I placed my order and within a few hours I had a call to acknowledge receipt from a human being, Chris...! During this call I was told what to ex... See more
Maxine was brilliantt, she made me feel so at ease. She was very COVID conscious so I felt safe at all times. She was thorough and professional and obviously new her area of work really well. I w... See more
Needing an epc for the sale of my late mums house I was shocked at the cost I was quoted so went looking for a more sensible price. Through a search engine I found low-cost epc, apprehensive at first... See more
scammers
scammers, they take on contractors and just simply dont pay them, thats why they offer customers such good prices
June 29, 2023
Unprompted review
Wish I had looked at trustpilot before…
Wish I had looked at trustpilot before I parted with my 20.00 booking fee. Assessor did not turn up voicemail was full have not replied to my support request. Have asked my bank to try and get refund.
October 18, 2022
Unprompted review
Do not carry out any works for this…
Do not carry out any works for this company, they do not pay their contractors. I carried out several EICRs and remedial works for them, out of 4 jobs carried out I got paid for 2. I have been unable to contact them for over 6 months £100s of pounds outstanding. It seems they use one contractor not pay them then move to the next.
ACJP Contracts Ltd
Manchester
July 19, 2022
Unprompted review
Asked to carry out a test on a…
Asked to carry out a test on a property. Carried out the job & told to wait 30 days for payment. Have waited 6 weeks & still no
Payment! Does not answer telephone calls! Absolute crooks! DO NOT USE THIS COMPANY!!!
March 4, 2022
Unprompted review
PAID BUT NO REFERAL DESPITE THEM CONFIRMING ORDER
I paid 6/5/21 referral fee. had email confirming order but no referral forthcoming so i phoned 11/5/21 and he said he had got the order and would chase the referal. Now 25/5/21 and still nothing. Not answering phone, voice mail full and no reply to emails. DO NOT USE THESE PEOPLE.
May 25, 2021
Unprompted review
Am more than happy with the service…
Am more than happy with the service received from this company. The assessor was prompt and pleasant. Great value. Would use this company again
May 23, 2021
Unprompted review
Great communication and easy to deal…
Great communication and easy to deal with, hassle free
May 9, 2021
Unprompted review
Great service
Great service
Highly recommend
Fast and efficient
Well done
Thank you
April 26, 2021
Unprompted review
So quick got the EPC booked in for the…
So quick got the EPC booked in for the next day
The engineer was efficient and friendly
All online and so easy !
March 24, 2021
Unprompted review
Excellent fast and efficient- brilliant
March 24, 2021
Unprompted review
Excellent service with professional and…
Excellent service with professional and helpful Certified Assessor. Would strongly recommend.
March 19, 2021
Unprompted review
Excellent service
Excellent service. £50 cheaper than my electrician quoted. Good communication throughout and conducted within days of my request. Thanks!
March 16, 2021
Unprompted review
Poor customer service
Got online quote for EPC. Confirmed order. Called them a number of times to clarify some points. Constantly went to voicemail. Left messages but no calls returned. Sent text to number. Received text back asking for no of bedrooms. Answered this but no further message. Received an email a week ago saying I would be contacted by an assessor. Heard nothing in the days following so told them to forget it. Would not rate this company
*** Follow up response
Dear Chris
Yes this was absolutely a genuine review. I post negative reviews when I feel that the service provided has been abysmal. Which it was in this case. I received an invoice no: 23598 and order ref: EPC-023598. This should help you track down this so called missing order. I take offence at your insinuation that this was a false review and that I might have been paid by a competitor business to post it. Hopefully you will now have enough information to see this was not the case. An apology would be nice
Regards
Alan
March 16, 2021
Unprompted review
Reply from Lowcostepc
Hi Alan, as the owner of the business, I take feedback both good and bad very seriously. I have checked back through our order history in order to establish what went so wrong with your order however, I have been unable to locate an order for you. I have also cross referenced your name against payments received for orders placed and have been unable to locate a payment for you either. Are you sure the order was placed with ourselves?
I can see that of the 7 reviews you have left on the Trustpilot website, 6 of them have been negative. I am aware of people being paid by competitor businesses to leave negative feedback and have my suspicions that this might be one of those paid reviews.
Regards
Chris
Excellent
Excellent. Ordered Monday online, done and dusted by Wednesday evening. Epc emailed to me.
March 8, 2021
Unprompted review
Perfect customer service would recommend
March 7, 2021
Unprompted review
Estate agent was quoting £99 to do EPC…
Estate agent was quoting £99 to do EPC but was very honest and said we would be able to find cheaper online. Google search brought up these guys. Saved myself about £40 and service worked really well.
March 5, 2021
Unprompted review
Very good service
March 2, 2021
Unprompted review
Brilliant service
Brilliant service. I was let down at the last minute and EPC carried out my EIPC certificate that day and had the certificate to me within 24 hours
February 26, 2021
Unprompted review
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