While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We can't say enough good things about this limo service. Honest, efficient, economical - this company had it all. We were traveling from rural PA to JFK, a true culture shock. There was no need for ou... See more

Rated 5 out of 5 stars

I choose Luxor Limo based on price & availability. During my famliy bereavement the 14 passenger Sprinter was very handy. The limo from the funeral home was $510 for 7 passengers. With Luxor I tran... See more

Rated 5 out of 5 stars

Very friendly and punctual! Would have liked to have known the meet and greet was unable To occur in airport as we had to call to figure out how to connect with driver ( was expecting him to meet us... See more

Rated 5 out of 5 stars

Very clean and comfortable. Friendly and courteous. Only one issue. The journey took much longer than expected. By some error using the navigator, the driver took us to the wrong town/address which ad... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

The Premier Limo Service in New York City, NY – Providing transportation to any location in Manhattan, Queens, Brooklyn, Bronx, Staten Island, and to all major NYC Airports. NYC Limo service 24/7 on demand.


Contact info

5.0

Excellent

TrustScore 5 out of 5

633 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This compamy took over $200 for…

This compamy took over $200 for services we never received due to a huge gap in communications/verufication process.
#1 due to issues with the plane and inclement weather our 1st leg was delayed by 8.5 hrs
#2 because of #1 we missed our original connecting flight that the Luxor reservation was under
#3 however that flight did eventually proceed to LGA...without us on it
#4 we rec'd communications stating Luxor was aware of the delay and are going to stay on top of it on their end
#5 we didn't attempt to keep them updated due to #4
#6 luxor attempted to confirm us but we were in an airport in severe wrather and never saw the calls or text...until finally
#7 the call came through and Luxor was already at LGA asking for us to contact them once we get our bags
#8 we then called the driver to let them know we had not yet left our departure city and would not ve arriving to LGA until 11pm
#9 we were told by the driver that if they cone back at 11pm we would get charged for 2 trips.
#10 we called the Luxor Mgmt team to explain #1-#10...and was told again coming vack at 11pm is a 2nd chg and we will be charged the original trip pkus an hour wait time fee! Our total bill was $200 and some change for a trip we never took with Luxor Limo! I will never use this company. You're welcome fir our donation to you unfriendly, unsatisfactory, unsympathetic cause! Good look...with legal robbing practices/methods like this you will be trillionaires real soon!

February 12, 2019
Unprompted review
Rated 4 out of 5 stars

Dependable

Dependable, great communication and follow-up would use again

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Good Service

I had a round trip service and it was excellent. The drivers were there on time and knew their way around. I will be using the service in Nov again,
Thanks!!

February 12, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look