Greetings. I'm here to appreciate the mint costumer service offered by Lycamobile Uganda. Such a great Team. Today i had an issue Tethering my mobile connection to my TV, after i reached out to the cu... See more
Company replied
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I purchased a monthly bundle and I was charged but didn't receive the data for over 12 hours. I called customer care and a lady named Jamila picked up,talked to me politely, apologised for the inconv... See more
Company replied
I've been with Lyca mobile internet customer for 18 months but unfortunately, I have had to look for other internet service provider packages. 1. Their network is too slow compared to other interne... See more
Lyca has the best internet deals in town and amazing customer care services. An interaction with someone called Sandra left me fully equipped with knowledge about the various benefits of being a part... See more
Company replied
3.8
Great
105 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I a few days back i called costumer…
I a few days back i called costumer care with an internet issue and happened to talk to Sandra she was so helpful and by the end of the call my issue was solved. Great work
Lycamobile has the most affordable data in Uganda
June 4, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Malja,
Thank you for your appreciation for our agent and we will keep our service up as always to ensure constant delivery to you by the lycamobile customer service representative and we will convey your kind words to Sandra.
Kind regards,
bhuvana
Lycamobile team
Best customer service
A distinction to the customer service from Sandra 👏👏
Every positive word to her
June 3, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Kangume,
We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Sandra.
Kind regards,
Bhuvana
Lycamobile team
Mint Customer Service.
Greetings. I'm here to appreciate the mint costumer service offered by Lycamobile Uganda. Such a great Team. Today i had an issue Tethering my mobile connection to my TV, after i reached out to the customer service, i managed to get a hold of Mwebase Isaac, who intelligently walked me through a step by step process to finally have the issue resolved. Nice Work!
May 29, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Bob.
Thank you for your appreciation for our agent Mwebase Isaac and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Excellent Customer care "sandra" shez…
Excellent Customer care "sandra" shez on point
May 29, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Namirengo,
Thanks for taking the time to share your opinion on Lycamobile Service. It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best, and we will convey your kind words to sandra. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
The customer care agent was really good…
The customer care agent was really good n polite
#at Isaac
May 27, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Zulfah,
We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Isaac.
Kind regards,
Bhuvana
Lycamobile team
Its data bundles are much affordable…
Its data bundles are much affordable and its genuine. Thanks liz for showing me
May 27, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Ebwosu,
We are glad to receive your kind words to our lycamobile customer service representative and we will ensure that, as always, we provide you with the best possible service and convey your appreciation to liz .
Kind regards,
Bhuvana
Lycamobile team
Thank you Liz for helping me hwto load data on
Thank you Lycamobile customer care for helping me how to load data on my number thanks liz
May 27, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Twizzy,
Thank you for your appreciation for our agent and we will keep our service up as always to ensure constant delivery to you by the lycamobile customer service representative and we will convey your kind words to liz.
Kind regards,
Bhuvana
Lycamobile team
Best Internet Deals!
Lyca has the best internet deals in town and amazing customer care services. An interaction with someone called Sandra left me fully equipped with knowledge about the various benefits of being a part of this great entity.
May 26, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Makuma,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Sandra.
Kind regards,
Bhuvana
Lycamobile team
Outstanding service 👌
Mariam, you're a strong communicator and express your thoughts and ideas clearly and respectfully. Thank yu very much for your outstanding service 👌👌I'm so happy😍
May 25, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Sheeba,
Thank you for your appreciation for our agent and we will maintain our service as always to ensure constant delivery by lycamobile customer service representative and pass your kind words to Mariam.
Kind regards,
Bhuvana
Lycamobile team
I take this opportunity to appreciate…
I take this opportunity to appreciate Lyca mobile UGA services and well organized and concerned customer service helpers especially Sandrah!
How I wish also services extend and flourish upcountry!
Thank you
May 25, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Mandela,
Thanks for taking the time to share your opinion on Lycamobile Service. It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best, and we will convey your kind words to Sandrah. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Good customer service from Jamila.
I experienced good customer service from jamila she was so cool, thanks so much lycamobile for the great work.
May 24, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Luyombya,
We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches jamila.
Kind regards,
Bhuvana
Lycamobile team
I purchased a monthly bundle and I was…
I purchased a monthly bundle and I was charged but didn't receive the data for over 12 hours. I called customer care and a lady named Jamila picked up,talked to me politely, apologised for the inconveniences and delays and she promised the issue to be resolved and indeed within a few hours I had received my data.
Thank you Lycamobile UG..thank you Jamilah
May 24, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Pharid,
We are glad to receive your kind words to our lycamobile customer service representative and we will ensure that, as always, we provide you with the best possible service and convey your appreciation to Jamila.
Kind regards,
Bhuvana
Lycamobile team
I had an issue with loading data from…
I had an issue with loading data from mtn to lyca mobile, the I contacted a call center personnel called Sandra Liz and she was really good and helpful n thus I managed to get get the data loaded
May 24, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Zaria,
Thank you for your appreciation for our agent and we will keep our service up as always to ensure constant delivery to you by the lycamobile customer service representative and we will convey your kind words to Sandra.
Kind regards,
Bhuvana
Lycamobile team
Professional service received from…
Professional service received from Hamidah. She answered all my queries promptly.
May 23, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Aron,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Hamidah.
Kind regards,
Bhuvana
Lycamobile team
Customer service is very fast and…
Customer service is very fast and quick. I really appreciated.
May 23, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Ashish,
Thank you so much for taking time to write your review, we are happy to hear your comments and we will continue to provide best service.
Regards,
Albert
Lycamobile team
I contacted Lyca mobile to better…
I contacted Lyca mobile to better understand how I will be advantaged by shifting to Lyca. I was attended to by a one Hamidah. In this lady, I found a personality that puts their customer first. The interaction and handling of my inquiry was well beyond my expectations.
May 22, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Moses,
Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach Hamidah.
Regards,
Albert
Lycamobile team
Lycamobile is so gud n it's network is…
Lycamobile is so gud n it's network is so fast I really like it
May 21, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Shabbir,
Thank you so much for taking time to write your review, we are happy to hear your comments and we will continue to provide best service.
Regards,
Albert
Lycamobile team
The best internet provider in Uganda
The best internet provider in Uganda. The customer care service is very reliable. Liz was friendly, polite helped me setting my internet.
May 21, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Customer,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Liz, along with our appreciation.
Regards,
Albert
Lycamobile team
Great customer service
Great customer service
I want to thank you for your affordable data packages and also appreciate the service I received from one Hamidah it was a great service. She was forthcoming and helped a great deal. Thank you Hamidah and the Lycamobile team.
Agnes
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Agnes Kay,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Hamidah.
Regards,
Albert
Lycamobile team
EXCELLENT CUSTOMER SERVICE
Patricia Was very friendly, patient and helpful for in helping find what I was looking for Via the Lycamobile.ug website.Her customer service skills are excellent.she is a fine ambassador for the company.patricia you rock.
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Najjemba,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Patricia.
Regards,
Albert
Lycamobile team
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