Greetings. I'm here to appreciate the mint costumer service offered by Lycamobile Uganda. Such a great Team. Today i had an issue Tethering my mobile connection to my TV, after i reached out to the cu... See more
Company replied
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See what reviewers are saying
I purchased a monthly bundle and I was charged but didn't receive the data for over 12 hours. I called customer care and a lady named Jamila picked up,talked to me politely, apologised for the inconv... See more
Company replied
I've been with Lyca mobile internet customer for 18 months but unfortunately, I have had to look for other internet service provider packages. 1. Their network is too slow compared to other interne... See more
Lyca has the best internet deals in town and amazing customer care services. An interaction with someone called Sandra left me fully equipped with knowledge about the various benefits of being a part... See more
Company replied
3.8
Great
105 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Best customer service
Best customer service. I really appreciate all the efforts that patricia from customer service department,she put into solving my issues.I was pleasantly surprised .great work!
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Maggie Roxy,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Patricia.
Regards,
Albert
Lycamobile team
called in with a query about slow…
called in with a query about slow internet speeds n CS agent Liz guided me abt it.
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Customer,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Liz. Thank you for your support.
Regards,
Albert
Lycamobile team
I like Lycamobile
I like Lycamobile, I was helped by the lady called called Hamidah now everything is ok. Thank you guys
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Letrinah,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Hamidah, along with our appreciation.
Regards,
Albert
Lycamobile team
good
Hamidah,at Lycamobile customer care center.
She helped me with the inquiries i had and so helpful.
Kudos to Hamidah
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Tinah,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Hamidah,
Regards,
Albert
Lycamobile team
Your customer service team is great.
Your customer service team is great especially a lady called Hamidah, she is patient when you call for any support needed.
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Philip,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Hamidah, along with our appreciation.
Regards,
Albert
Lycamobile team
Service rendered by Hamida. Thank you so much for your service. You always help out every time I need help. You are exceptional
Thank you so much Hamida for always pulling out the wonderful service. Thank you for always helping out.
May 20, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Esther,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Hamida.
Regards,
Albert
Lycamobile team
thanks lycamobile and thanks to liz for…
thanks lycamobile and thanks to liz for helping me thanks
May 19, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Alex,
Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach liz.
Regards,
Albert
Lycamobile team
Thanks for the definitpetion of your work…
Thanks for the definition of your work and help to the customers
Most customer care service provider personels
For example SANDRA. THANKS very much
May 19, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Tumusiime,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. Your feedback will reach Sandra, along with our appreciation.
Regards,
Albert
Lycamobile team
I had a great experience with a…
I had a great experience with a Customer care lady called Sandra. She was polite and helped me navigate through the lycamobile menu efficiently. Thanks.
May 19, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Nathan,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. Your feedback will reach Sandra, along with our appreciation.
Regards,
Albert
Lycamobile team
Customer Service Excellence!
You excel at serving your customers. Great job!
May 18, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Margaret,
Thanks for taking the time to share your opinion on Lycamobile Service. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Regards,
Albert
Lycamobile team
Well Done Customer Service Uganda
Lycamobile Cs Ug, You have the natural ability to understand & feel what your customers are experiencing, and you are able to meet our needs effectively. Well done!
May 18, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Customer,
Thank you so much for taking time to write your review, we are happy to hear your comments and we will continue to provide best service.
Regards,
Albert
Lycamobile team
Great customer care from Sandra
Great customer care from Sandra. Explained very well and helped me navigate the issue pretty faster! Appreciate it.
Cheers!
May 17, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Babloo Danio,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Sandra.
Regards,
Albert
Lycamobile team
Good and informative customer care…
Good and informative customer care agents
May 15, 2022
Unprompted review
Reply from Lyca Mobile UG
Dear Agaba,
Thank you for your appreciation for our agent and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Marites was so helpful today
Marites was so helpful today, i appreciate the Feedback. Excellent customer Service on Messager. Thank you
November 1, 2021
Unprompted review
Reply from Lyca Mobile UG
Dear Ronnie,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Marites.
Regards,
Albert
Lycamobile team
Fantastic from Pradeep.M
April 18, 2021
Unprompted review
Reply from Lyca Mobile UG
Dear Haby Jo,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Pradeep.M, along with appreciation.
Regards,
Albert
Lycamobile team
Excellent customer service
Excellent customer service, am sorted by Karthik, she was very helpful through messenger
November 12, 2020
Unprompted review
Reply from Lyca Mobile UG
Dear Van Micah Chris,
We are glad you are satisfied with the service offered by Karthik and thank you for your time to help us with your review.
Regards,
Preveen Raj
Lycamobile Team
Lhan is wonderful and exceptional,
October 14, 2020
Unprompted review
Reply from Lyca Mobile UG
Dear Emmanuel ofure Odebisi okpia,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Lhan.
Regards,
Albert
Lycamobile team
Good Customer Support
Today I spoke to lyca mobile customer representative
'GEM' on the phone for some of my query. She answered all the query in very professional and polite manner. She has extensive knowledge about the query and concerns which I asked to her.
Thank you!!!
October 5, 2020
Unprompted review
Reply from Lyca Mobile UG
Dear Kundan Singh,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Gemarie Gonzaga.
Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.
Regards,
Karthik
Lycamobile Team
I am very happy today my problem solve…
I am very happy today my problem solve mr Harvey I'd 38576 is good job
September 28, 2020
Unprompted review
Got nice service from Fidel
Got nice service from Fidel, Great Job
September 28, 2020
Unprompted review
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