Maison and Garden Reviews 597

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their sturdiness, attractive appearance, and ease of assembly. Many people appreciate the efficient ordering process and the rapid, well-packaged delivery of their items, often arriving earlier than expected. The overall service is consistently described as excellent, with many consumers expressing high satisfaction with their purchases and the company's responsiveness. However, some customers also noted occasional issues with communication regarding delivery, with some not receiving advance notice of day or time, or experiencing problems with tracking. A few other people also felt that the product descriptions could be misleading, particularly concerning texture and drainage systems, and some experienced damaged packaging or missing items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, robust,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent quality of items like... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering through the... See more

Service

Users describe positive interactions with service, with many reviewers highlighting excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

Chose this product because I had seen it elsware and was impressed with theconsept. Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price. They... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more

Rated 5 out of 5 stars

Very happy with our table and bench set, very solid and well constructed. Slight hiccup with the instructions at one point but otherwise easy to build. Love the colour and looking forward to using it... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

597 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product and excellent customer service

Very pleased with all stages of this purchase. Excellent product, exactly what I wanted and very good quality. The ordering and delivery service was brilliant. Very helpful customer service; made specific arrangements to delay delivery until I was home from holiday. The chair came, as promised, 2 day2 after I got home. Thank you.

March 4, 2026
Rated 5 out of 5 stars

Great service

Ordered a bench in remembrance of my late mother in law.Very reasonably priced gave us a free plaque,and delivered very promptly. Very happy customer

February 1, 2026
Rated 5 out of 5 stars

Great buy

This is my second bench and I am very pleased with it. Incidentally the first one is still going strong at least ten years on. Solidly built and heavy. Very quick delivery too.

September 30, 2025

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