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Maison and Garden Reviews 598

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TrustScore 5 out of 5

4.8

Garden Furniture Shop
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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their sturdiness, attractive appearance, and ease of assembly. Many people appreciate the efficient ordering process and the rapid, well-packaged delivery of their items, often arriving earlier than expected. The overall service is consistently described as excellent, with many consumers expressing high satisfaction with their purchases and the company's responsiveness. However, some customers also noted occasional issues with communication regarding delivery, with some not receiving advance notice of day or time, or experiencing problems with tracking. A few other people also felt that the product descriptions could be misleading, particularly concerning texture and drainage systems, and some experienced damaged packaging or missing items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, robust,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent quality of items like... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering through the... See more

Service

Users describe positive interactions with service, with many reviewers highlighting excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

Chose this product because I had seen it elsware and was impressed with theconsept. Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price. They... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more

Rated 5 out of 5 stars

Very happy with our table and bench set, very solid and well constructed. Slight hiccup with the instructions at one point but otherwise easy to build. Love the colour and looking forward to using it... See more

Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.

Contact info

4.8

Excellent

TrustScore 5 out of 5

598 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent product

Excellent product, well packaged, very easy to assemble (only 4parts). Arrived quickly. All around very pleased with the benches so much so I bought another one!

August 5, 2025
Rated 5 out of 5 stars

Everything was excellent

Everything was great from start to finish. Easy site to negotiate, given an extra % reduction., good arrived very quickly & even the delivery gentleman was courteous & helpful. Lovely garden chairs.

July 30, 2025
Rated 5 out of 5 stars

Comfortable garden set …

Was looking for a comfy garden bistro set that reclines .. this is perfect and added bonus it can rock as well.. very pleased with it… more than I wanted to spend especially without seeing it but took a chance and very pleased I did.

July 19, 2025
Rated 5 out of 5 stars

Chairs and table

Received order quickly (chairs and small table). Easy to assemble and maintenance free. They are very heavy due to the composite material but not a problem. I love the colour Powder Blue.

July 1, 2025

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