Maison and Garden Reviews 

622
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, attractive design, and solid construction, with many appreciating the aesthetic appeal and durability. The delivery service is frequently mentioned as quick, prompt, and well-packaged, ensuring items arrive in perfect condition. People also commend the overall service, noting ease of ordering, good communication, and helpful staff. However, some customers also noted issues with delivery communication, with some experiencing delays or a lack of notification regarding delivery times. There were also occasional complaints about damaged packaging upon arrival and the non-delivery of ordered plaques.

What people talk about most

Product

People report positive experiences with product, frequently praising the excellent quality, attractive... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Chose this product because I had seen it elsware and was impressed with theconsept. Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price. They... See more

Rated 5 out of 5 stars

Always had great servcie from Maison and Garden. quick deluivery and good comunication from enquiry to order being delivered. The products we have ordered have been fabulous which is why we have orde... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

622 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(622)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't use, they can't deliver to the Highlands and Islands

Ordered a garden bench from these guys, money taken straight way of course, then four days later we're told they will charge an extra £243 to deliver to Orkney. Our post code was clearly entered into their system and no extra charge was registered then. Odd a UK company seems unable to deliver to, er, the UK.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Bench of 2025

We were struggling to obtain this bench but M and G supplied and delivered to perfection. Would definitely buy from you again and recommend.

August 10, 2025
Rated 5 out of 5 stars

Excellent product

Excellent product, well packaged, very easy to assemble (only 4parts). Arrived quickly. All around very pleased with the benches so much so I bought another one!

August 5, 2025
Rated 5 out of 5 stars

Everything was excellent

Everything was great from start to finish. Easy site to negotiate, given an extra % reduction., good arrived very quickly & even the delivery gentleman was courteous & helpful. Lovely garden chairs.

July 30, 2025
Rated 5 out of 5 stars

Comfortable garden set …

Was looking for a comfy garden bistro set that reclines .. this is perfect and added bonus it can rock as well.. very pleased with it… more than I wanted to spend especially without seeing it but took a chance and very pleased I did.

July 19, 2025
Rated 5 out of 5 stars

Chairs and table

Received order quickly (chairs and small table). Easy to assemble and maintenance free. They are very heavy due to the composite material but not a problem. I love the colour Powder Blue.

July 1, 2025

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