Maison and Garden Reviews 

622
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, attractive design, and solid construction, with many appreciating the aesthetic appeal and durability. The delivery service is frequently mentioned as quick, prompt, and well-packaged, ensuring items arrive in perfect condition. People also commend the overall service, noting ease of ordering, good communication, and helpful staff. However, some customers also noted issues with delivery communication, with some experiencing delays or a lack of notification regarding delivery times. There were also occasional complaints about damaged packaging upon arrival and the non-delivery of ordered plaques.

What people talk about most

Product

People report positive experiences with product, frequently praising the excellent quality, attractive... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Chose this product because I had seen it elsware and was impressed with theconsept. Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price. They... See more

Rated 5 out of 5 stars

Always had great servcie from Maison and Garden. quick deluivery and good comunication from enquiry to order being delivered. The products we have ordered have been fabulous which is why we have orde... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

622 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(622)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class product delivered on time!!

Chose this product because I had seen it elsware and was impressed with theconsept.
Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price.
They were very easy to deal with and the items came early well packed and on perfect condition.
Overall an excerlent purchasing experience, 5***** all round.

June 12, 2025
Rated 3 out of 5 stars

The bench itself is wonderful and…

The bench itself is wonderful and exactly what we wanted - beautiful blue colour- looks great.
The delivery was sketchy- we didn’t get any notice to say what day or time we would receive an enormous pallet! Luckily I was in but otherwise it would have been left on the street and we would have had to move the pallet ourselves.
Also the instructions to put up are not obvious - further detail required on what nuts and bolts go where.

June 25, 2025
Rated 5 out of 5 stars

Efficient and fast service

They were the best price for what I wanted, the website was very easy to use and the delivery was fast. what was impressive was it was delivered on 2 blue wooden pallets which means they can be collected and re-used! Maybe you should tell your customers this.

June 16, 2025
Rated 5 out of 5 stars

Speyside bench order

Easy website to place an order. Chuffed to be offered the free seat cushion for my 2 seater Speyside bench. Kept updated and delivered on time. Love the bench and the colour is perfect.

June 14, 2025
Rated 5 out of 5 stars

The delivery was excellent

The delivery was brilliant - received within two days of ordering, excellent service. The bench was very easy to put together.Very impressed.

June 1, 2025
Rated 5 out of 5 stars

Very impressed

Very impressed, order and delivery went very well. The item I purchased was competitively priced and pleasantly surprised to find delivery was free. Ordered the end of the week and it arrived early the following week. No complaints excellent service.

May 31, 2025

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