Maison and Garden Reviews 

622
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, attractive design, and solid construction, with many appreciating the aesthetic appeal and durability. The delivery service is frequently mentioned as quick, prompt, and well-packaged, ensuring items arrive in perfect condition. People also commend the overall service, noting ease of ordering, good communication, and helpful staff. However, some customers also noted issues with delivery communication, with some experiencing delays or a lack of notification regarding delivery times. There were also occasional complaints about damaged packaging upon arrival and the non-delivery of ordered plaques.

What people talk about most

Product

People report positive experiences with product, frequently praising the excellent quality, attractive... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Chose this product because I had seen it elsware and was impressed with theconsept. Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price. They... See more

Rated 5 out of 5 stars

Always had great servcie from Maison and Garden. quick deluivery and good comunication from enquiry to order being delivered. The products we have ordered have been fabulous which is why we have orde... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

622 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(622)

120 reviews in the last 12 months

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Rated 4 out of 5 stars

Well made garden swing egg chair and…

Well made garden swing egg chair and easy to assemble. Quality looks good.
Delivery was hit and miss. Website states 3-5 working days. Tracking was not working on the delivery company's portal. After a few days I managed to get a phone number to contact them. They had passed the order to another company, and eventualy got a delivery slot over a week after purchase.
Getting accurate tracking is very important for a delivery of this size (pallet), and this experience was well below standard.
Masion & Garden's ordering was fuss free and easy, it's the delivery that let them down.

April 30, 2025
Rated 5 out of 5 stars

Efficient fast service

The bench I ordered was delivered within a few days, very efficient service and a very nice bench. Just be aware the bench came on 2 pallets which I had to dispose of, seems an overkill in packaging but bench was in one piece so no complaints.

May 11, 2025
Rated 5 out of 5 stars

Beautiful bench

Beautiful bench. We are all really impressed with how nice it looks. The colour is lovely. It arrived flat packed on a pallet, but was easy to put together. We are extremely happy with this purchase.

May 1, 2025
Rated 5 out of 5 stars

My favourite purchase

I had a few questions before purchasing and Alison was so helpful and efficient. I needed the set before the 19th as we had family coming and she reassured me it would be there - and it was. After eagerly unpacking everything (which was well packed) I was not disappointed. This product is a game-changer for quality. It looks and feels exactly the same as wood and it is substantial in weight (the same as wood) but it's absolutely beautiful and I am so pleased my friend recommended Winawood...I was going to buy a "normal" set from a local garden centre - I'm so pleased I didn't. My friend helped me put it together. Everyone comments on how stunning it is and how it adds something special to the garden. It isn't a cheap purchase but you definitely get what you pay for and it's worth every penny.

May 8, 2025

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