Manning Stainton Mortgage Advice Bureau Reviews 

949
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and thoroughly understanding of individual needs throughout the entire mortgage process. Advisors always take the valuable time to explain complex details clearly, answering every single question and keeping clients fully informed at every step. Consumers consistently highlight the remarkably fast response times and highly efficient communication that make handling property applications completely stress-free. Many people truly appreciate the smooth, well-organized, and straightforward user experience when managing home purchases, remortgages, and insurance policies. Reviewers emphasize that the expert guidance provides incredible peace of mind from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and genuine... See more

Service

Reviewers highlight positive aspects of service, noting that advisors make the entire mortgage process... See more

Customer service

People report positive experiences with customer service, consistently praising the professional, friendly,... See more

User experience

Clients share positive opinions on user experience, noting that representatives made the journey smooth and... See more

Response time

Reviewers mention positive feedback about response_time, highlighting consistently fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied

Rated 5 out of 5 stars

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confide... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

949 reviews

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5.0

All reviews

(949)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Shannon has been incredible.

June 8, 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear you received excellent service. We truly appreciate your kind words.

Rated 5 out of 5 stars

First time buyer? Read me! :)

Read me if you want a genuine sense of security. I’m a first time buyer, 29, normal Monday-Friday job.

I came to this company with 0 knowledge or understanding about how buying a house works. I filled out a few details online then was given a mortgage advisor called Giles. Giles was absolutely amazing from day 1, he explained everything to me really simply, helped me get a decision in principle (he tells you what to provide him with such as bank statements, payslips, ID (passport/driving license) and then he tries to find you the best lender with the best deal. There are no hidden costs he tells you what the fee will be and what you get in return from that at the very beginning which I like because it’s transparency.

I went to view a property after a got my decision in principle and then put an offer in, once it was accepted you then go back to your mortgage advisor to then submit your actual mortgage application to receive an offer from a lender. To do this there is a fee, I paid £595 as I’d rather pay somebody to help me through the whole process and send things off correctly than trying to do it myself. These guys know what they’re doing day in day out, trust them.

I then got taken over to Laura that deals with the admin side of things, she was great. Also I’d like to thank Shoaib as he was the one who gave me the brilliant news that I received a mortgage offer and told me the next steps.

I’d trust anyone at this firm directly on who I dealt with, honest, reliable and trustworthy people. Always reply well on emails and always pick up the phone. You can’t ask for better.

I will be advising any of my mates to come here for help and as a first time buyer. The whole process was honestly shockingly easy, I never leave reviews either so trust me.

Kind Regards,

Jack Grills, 29, normal Monday - Friday job



June 25, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as a first-time homebuyer. It is wonderful to know that our team, especially our advisor, was able to simplify the process and provide you with a sense of security and transparency from start to finish. We are glad that the administrative support and the timely updates contributed to a smooth journey for you. Your trust in our team means a great deal to us, and we truly appreciate you recommending our services to others. We are committed to making the home-buying process straightforward and stress-free for everyone.

Rated 5 out of 5 stars

Outstanding service and support from start to finish.…

An excellent experience working with Vicky and Dominic. They were highly professional took the time to explain every step of the mortgage process in a clear and straightforward way. I would highly recommend them to anyone looking for reliable mortgage advice and outstanding service.

June 26, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your excellent experience! We appreciate your kind words about our team's professionalism and their clear explanations throughout the mortgage process. Thank you for your recommendation!

Rated 5 out of 5 stars

Steve and the team were amazing

Steve and the team were amazing, couldn't be happier with the help offered.
Thank you to everyone who assisted and kept things running smoothly

June 25, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad our team provided amazing help and kept things running smoothly. Thank you for your kind words.

Rated 5 out of 5 stars

Title: "Outstanding Service from Start to Finish: Highly Recommend Dominic & Vicky!

We cannot thank Dominic Challinor and Vicky Alexander enough for everything they have done for us throughout our mortgage journey as first time buyers. From the very beginning, both Dominic and Vicky were incredibly professional, knowledgeable, and always on hand to help with any questions we had. They made what could have been a very daunting process feel completely stress free and kept us informed and reassured every step of the way. Nothing was ever too much trouble and they truly went above and beyond for us. Today we complete on our very first home and we genuinely could not have done it without them both. If you are looking for a mortgage advisor, look no further, we would recommend Dominic and Vicky to absolutely anyone and everyone. Thank you both so much, you have been truly amazing!

June 25, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as first-time buyers. It's wonderful that our team could make your mortgage journey stress-free and keep you informed. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Highly recommend the service!

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick response to any questions we had & explained every part of the process in great detail which put us both at ease.

June 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear that the process felt smoother for you as first-time buyers. We're glad our detailed explanations and quick responses put you at ease. Thank you for your kind words!

Rated 5 out of 5 stars

Absolutely fantastic service from Emma…

Absolutely fantastic service from Emma & Elizabeth. We couldn’t have asked for anything better, they got everything done with ease and perfection. Always so friendly and understanding. Would recommend them to everyone I know! Thank you so much Emma & Lizzie!

June 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear you received such fantastic service. We appreciate your kind words and are happy we could make everything easy and perfect.

Rated 5 out of 5 stars

My mortgage application was successful…

My mortgage application was successful as a first time buyer. Thanks to Louise Rusby and Cassie Coates and other members of staff who were exceptional in doing their job and ready to help us through this journey. I'm absolutely going to recommend their service to anyone who's interested in applying for mortgage.

June 23, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear your mortgage application was successful as a first-time buyer! We appreciate your kind words about our team's exceptional support throughout your journey. Thank you for recommending our service.

Rated 5 out of 5 stars

Giles and Laura have been amazing…

Giles and Laura have been amazing throughout the whole process.
Quick, efficient and most of all always there to answer any questions we have had. They did all of the work on our behalf, which is incredible with our busy schedules. Would definitely use again and definitely recommend! Thank you!

June 23, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear we could make the process smooth and efficient for you. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Working with Andy was an absolute…

Working with Andy was an absolute pleasure. He instantly made everything calmer with his knowledge and reassurances.

May 26, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear we made everything calmer. Thank you for your kind words!

Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with both Sophie Poole and Katie Sleightholm throughout the purchase of our first home. From start to finish, they were incredibly supportive, professional, and knowledgeable.

Sophie was exceptionally responsive, always taking the time to answer our questions and address any concerns promptly and clearly. Both Sophie and Katie were friendly and approachable, and as first-time buyers, the process felt much more manageable thanks to their expert guidance, clear communication, and support throughout.

We are very grateful for all their help and would highly recommend them to anyone looking for mortgage advice and support.

June 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your excellent experience with our team during the purchase of your first home. It's wonderful to know our guidance made the process manageable. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Excellent Service

I required a new life insurance policy, my present plan having come to an end after 25 years. The advice and service I received from Vanessa Lawton was exceptional, she guided me through the whole process, explaining the product in clear terms and guiding me through the application with professionalism and sensitivity. I cannot recommend Vanessa highly enough.

December 22, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your exceptional experience with our team. We appreciate your kind words and thank you for your positive feedback.

Rated 5 out of 5 stars

Highly recommend as First time Buyers

As first time buyers, the prospect of getting on the property ladder was very daunting and at times confusing. However I have to say that Steve and Shoaib calmed every worry and question we had regarding this.

They were able to give us grounded advice such Steve advising us to what a realistic price was as to not be over burdened and what kind of price range to be looking out for; and Shoaib explaining to us how the mortgage application works and what evidence and proof the lender needs and why.

The service was amazing, and just saying that I would recommend them would not be enough. They are both an amazing team who were always available to answer the most bizarre questions and silliest of worries a first time buyer would have.

I highly recommend the Mortgage Advice Bureau to any and all home buyers.

April 30, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as first-time buyers. It's wonderful that our team could alleviate your worries and provide clear, grounded advice throughout such an important process. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Shannon and the team were extremely…

Shannon and the team were extremely helpful, and assisted me in every aspect of obtaining a mortgage for my new home. Thank you

June 15, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad our team could assist you with your mortgage. Thank you for your kind words!

Rated 5 out of 5 stars

Mortgage Application

With the help of MANNING STATION MORTGAGE ADVICE BUREAU, my mortgage application was done and they helped provide excellent service, their customer service is exceptional, topnotch customer relations skills and frequent communication with us throughout the process which give us peace of mind and full reassurance we are in safe hands with our mortgage application. Special thanks to Louise Rusby and Cassie Coates and other staff members who were very supportive and helped towards the success of our mortgage application.
I’ll gladly recommend their services to anyone looking to get a mortgage application done.

June 16, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your positive experience with our team. It's wonderful that our clear communication and support gave you peace of mind throughout your mortgage application. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Nathaniel and Lucy have been a great…

Nathaniel and Lucy have been a great help over the process. Both were very flexible and worked around our schedules. Highly recommend.

June 15, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad our team was a great help and flexible. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Highly recommend Amanda Birtwistle and team!

Amanda, Cassie and the team did such a fantastic job helping us through the process of getting our first mortgage.
Amanda took such time and care running us through everything we needed to know and never made it feel rushed or confusing.
Using their portal system was very straightforward and they were always available on email or by phone when we needed them to be.
I would highly recommend working with Amanda and the team as your mortgage advisor.
Thanks Mandy!

June 10, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your fantastic experience getting your first mortgage! We appreciate your kind words about our team's care and guidance throughout the process. Thank you for recommending our services!

Rated 5 out of 5 stars

Thank you Sophie

Sophie and the team were great - it was a painless experience, communication was spot on throughout and clear expectations were set! Thank you so much!

May 21, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear your experience was painless and that our communication was spot on. Thank you for your kind words!

Rated 5 out of 5 stars

First-time buyers

As first-time buyers, we were anxious about the complicated process, but Amanda and everyone involved made our process smooth and eliminated a lot of stress! Their due diligence and industry knowledge were top-notch; we felt secure and acknowledged throughout.

June 11, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad we could make your first home-buying experience smooth and stress-free. Your kind words truly mean a lot to us!

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