Manning Stainton Mortgage Advice Bureau Reviews 

949
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and thoroughly understanding of individual needs throughout the entire mortgage process. Advisors always take the valuable time to explain complex details clearly, answering every single question and keeping clients fully informed at every step. Consumers consistently highlight the remarkably fast response times and highly efficient communication that make handling property applications completely stress-free. Many people truly appreciate the smooth, well-organized, and straightforward user experience when managing home purchases, remortgages, and insurance policies. Reviewers emphasize that the expert guidance provides incredible peace of mind from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and genuine... See more

Service

Reviewers highlight positive aspects of service, noting that advisors make the entire mortgage process... See more

Customer service

People report positive experiences with customer service, consistently praising the professional, friendly,... See more

User experience

Clients share positive opinions on user experience, noting that representatives made the journey smooth and... See more

Response time

Reviewers mention positive feedback about response_time, highlighting consistently fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied

Rated 5 out of 5 stars

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confide... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

949 reviews

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5.0

All reviews

(949)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic team of dedicated advisors that work together extremely professional.

I would very much like to say that my experience with my mortgage advisor Nathaniel and Lucy Simpson have been extremely good.
Nathaniel is extremely thorough with excellent character and the best manner that you could expect he dealt with everything that needed to be done very clear and explaining also very professional.
Lucy who I have dealt with more often has been outstanding in every way she has been forthright with asking me how things are going.
She has the loveliest manner and personality and she is very responsive to anything that’s happening and following things up and problem-solving.
I will not be hesitating in the near future if I have to deal with anyone as these two people will be getting 100% my business.

I’m thanking them for making my experience easier and looking after problems as they arises,’making me feel personally looked after I didn’t feel like I was just a Number.
It’s been extremely stressful and I’m very glad that I had them as my team. Regards, Gareth Mason.

June 10, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience with our team. It is wonderful to know that our colleagues provided such thorough and professional support, making you feel personally cared for during what can be a stressful time. We truly appreciate your kind words and look forward to assisting you again.

Rated 5 out of 5 stars

I wanted to take a moment to thank you…

I wanted to take a moment to thank you both (Vicky and Dominic) for the incredible work you did on our mortgage.
Vicky took the time to explain every step and answered all my questions, and made what could have been a stressful process feel smooth.

Dominic has been Amazing keeping us updated throughout the process

Thank you again Vicky and Dominic for going above and beyond.

June 4, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear our team provided such excellent support with your mortgage. We appreciate your kind words and are glad we could make the process smooth.

Rated 5 out of 5 stars

From the start id been dealing with…

From the start id been dealing with giles nightingale and laura turney. They were full of information and happy to answer all my questions no matter how daft. They both made it a better experiance and made sure everything run smoothly.
Would deffinatly recommend.

June 5, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear you had such a positive experience with us. We appreciate you sharing your kind words and recommendation!

Rated 5 out of 5 stars

I have received exceptional service…

I have received exceptional service whilst renewing some policies. Vanessa Lawton has gone to great lengths to secure me the best possible outcome with my insurance provider, keeping me regularly updated and explaining everything in a simple and clear way throughout the process. Holly Hare has also provided excellent service, keeping me regularly updated on progress.

May 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear you received such exceptional service! We appreciate your kind words about our team's efforts in securing the best outcome and keeping you informed. Thank you for your positive feedback.

Rated 5 out of 5 stars

I was very happy with Sophie and the…

I was very happy with Sophie and the team how quickly they have sorted my mortgage- Thank you

May 29, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased we could assist you quickly with your mortgage. Thank you for your kind words.

Rated 5 out of 5 stars

Sunjay was fantastic throughout the…

Sunjay was fantastic throughout the entire mortgage process. He was always available to offer support, guidance, and expert advice whenever I needed it.

He has successfully arranged three mortgages for me, and each time I’ve been impressed by his professionalism, responsiveness, and attention to detail. Nothing was ever too much trouble, and he always kept me updated every step of the way.

I’ve used other mortgage advisors in the past who initially seemed professional, but their level of service dropped significantly once they had secured their fee. Sunjay is completely different—his commitment to his clients remains outstanding from start to finish.

I wouldn’t hesitate to recommend Sunjay to anyone looking for a reliable, knowledgeable, and dedicated mortgage advisor.

Jagdeep

May 29, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with Sunjay. It is wonderful to know that our team consistently provides exceptional support and guidance throughout the mortgage process. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Amazing as always!

Amazing as always all stress was completely taken away from us.
Thank you so much Vicky and Dominic for the smooth application process and super speedy responses to emails.

May 29, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad we could make your application process smooth and stress-free. Thank you for your kind words!

Rated 5 out of 5 stars

Income Protection Review

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking questions and she was able to find me an even better deal that suited my needs. 5 stars!

May 27, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that renewing your income protection policy was a smooth and comfortable experience. We appreciate your kind words about our team's clear explanations and helpfulness.

Rated 5 out of 5 stars

Sunjay Chauhan and Dominic Challinor…

Sunjay Chauhan and Dominic Challinor were brilliant as usual getting various properties over the line through various twists and turns. They both accommodated my technophobia with f2f contact and coffee. They coped with my crankiness and rising stress levels following bereavement and were never cranky back, quite the opposite, always very professional and efficient. Great team.

May 28, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're truly grateful for your kind words. We appreciate you highlighting our team's professionalism and efficiency during a challenging time. It's wonderful to know we could provide support.

Rated 5 out of 5 stars

Smooth service

From start to finish, dealing with Martin and his team was very smooth and efficient, all the options were clearly explained which made our life a lot simpler, thank you

May 7, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear your experience was smooth and efficient. We appreciate your kind words about our team. Thank you!

Rated 5 out of 5 stars

Sophie & Katie

My broker was Sophie Poole, with later additional support from Katie Sleightholme.

I cannot express my gratitude enough for the outstanding service and devoted support they provided throughout the process. I am currently going through a separation, and as a newly single mum, my financial situation was far from straightforward. They — particularly Sophie — worked incredibly hard to support me in securing my mortgage and, consequently, a home for me and my little girl.

There were numerous hurdles to overcome, all of which they helped me navigate with professionalism, patience, and genuine care. Communication was excellent throughout; I was kept updated as much as possible, which really helped to ease my anxiety during such a stressful time.

I truly felt that Sophie and Katie cared about me personally, and that nothing was ever too much trouble. They were kind, friendly, and always happy to answer any questions or queries I had. They are absolutely amazing and worth their weight in gold.

I honestly could not have done this without them, and “thank you” simply does not feel enough.

THANK YOU!!! Would 100 percent recommend!

May 27, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so incredibly grateful for your kind words and truly appreciate you sharing your experience. We are delighted to know our team provided such dedicated support during a challenging time, helping you secure a home for you and your little girl. Your feedback means a great deal to us.

Rated 5 out of 5 stars

Really excellent service and support…

Really excellent service and support all around! Sunjay Chauhan and Dominic Challinor were outstanding in their commitment to find us the best deal.

May 6, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so glad you enjoyed our service.

Rated 5 out of 5 stars

Couldn't recommend more!

The team have been so helpful with our mortgage application, communicating clearly every step of the way and answering all of our questions. I'd highly recommend their service to anyone, the process has been so smooth and easy.

May 26, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased our team provided clear communication and made your mortgage application smooth. Thank you for your recommendation!

Rated 5 out of 5 stars
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear that you had such a positive experience with our service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Manning Stainton MAB review - first time buyers

Giles was extremely helpful in his communication, as first time buyers we found it so useful to be given a clear understanding of the buying process, and the differences & minutiae of a mortgage application.

We feel that Giles went above and beyond to be available for phonecalls whenever needed, assisting with additional documents not central to the mortgage offer itself, and being patient and understanding through any questions we may have had/information we may have not understood initially.

We will be recommending MAB and Giles to friends and family in the future for certain!

May 1, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your positive experience as first-time buyers. It's wonderful that the guidance provided helped you clearly understand the process and mortgage application. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

I can't fault the excellent service…

I can't fault the excellent service from Thomas Hawley and Elizabeth Bell. From start to finish, they walked my husband and I through the application process step by step. It can be quite daunting purchasing a new home, especially your first, but Thomas and Elizabeth were always contactable for advice (even when Thomas was on holiday - sorry Thomas). I would highly recommend them and can't thank them enough for taking us to the finish line. We complete next week!!!

May 15, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear about your excellent experience with our team! Guiding you through the home-buying process is our priority, and we appreciate your kind words. Congratulations on completing next week!

Rated 5 out of 5 stars

Emma Cousins/Elizabeth Bell

My mortgage advisor has been Emma Cousins, assisted by Elizabeth Bell and both of them have been very helpful in assisting me with my first house purchase. Very friendly, supportive and happy to answer all the questions I had

May 20, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team was very helpful with your first home purchase. We appreciate your kind words!

Rated 5 out of 5 stars

Sunjay Chauhan and Dominic Challinor…

Sunjay Chauhan and Dominic Challinor both recently supported us with our mortgage renewal. They were knowledgable, approachable and took the time to explain the process clearly. Every meeting was followed up an email which was really useful and when action was required from us they communicated this really clearly so we knew exactly what we were doing.

January 21, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear that our team provided such knowledgeable and clear support during your mortgage renewal. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Warm, professional service.

My mortgage and related insurances were handled by Sunjay Chauhan and Dominic Challinor, both of whom were professional, efficient, caring, and knowledgeable. I got excellent advice from Sunjay, initially, covering the global economic climate and its effect on the property market within the UK, through to my own monthly finances and what to do to optimise my experience as a buyer and homeowner. Dominic then followed up and took great care to keep me informed, always inviting any questions or concerns I might have in a polite but genuine way. I highly recommend Sunjay and Dominic.

March 17, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear about your excellent experience. It's wonderful that our team provided such professional and caring support throughout your mortgage and insurance process. Thank you for your kind recommendation!

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