Manning Stainton Mortgage Advice Bureau Reviews 

949
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, friendly, and deeply knowledgeable throughout the entire mortgage and insurance process. People consistently note that the team is always responsive, highly professional, and ready to answer all questions, ensuring complete peace of mind. Reviewers emphasize how exceptionally smooth and stress-free the overall user experience is, especially for first-time buyers navigating complex financial procedures. Consumers genuinely appreciate the quick response times and clear, detailed explanations that make everything straightforward and easy to understand from start to finish.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, highlighting how advisors made a stressful process feel... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the process straightforward... See more

Response time

Users describe positive interactions with response_time, consistently highlighting fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied

Rated 5 out of 5 stars

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confide... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

949 reviews

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5.0

All reviews

(949)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Sophie Poole was fantastic!

Sophie Poole was fantastic in sorting my buy-to-let mortgage for a recent property purchase. She is always helpful, easy to contact, and took the time to clearly explain every step of the process. Sophie guided me through everything clearly. I wouldn’t hesitate to recommend her!

January 28, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage process was clearly explained and that you found Sophie helpful and easy to contact. Thank you for recommending our services!

Rated 5 out of 5 stars

First time buyer

As a first time buyer, buying on my own, the house buying and mortgage experience seemed very daunting at first. Thomas Hawley, my advisor, explained to me each part of the process, making it much easier and less stressful. He has been extremely helpful, subsequently leading to a mortgage offer. Everything has been processed in a timely manner, and I haven't had to do much at all. Elizabeth Bell, his administrator, was extremely helpful in ensuring everything I sent over for the application was everything I needed for a successful mortgage application.

January 31, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the team made your first-time buying experience easier. It's great to know that the explanations and timely processing helped reduce your stress and led to a successful mortgage offer. We appreciate your positive feedback.

Rated 5 out of 5 stars

Friendly team

This is a very friendly company who takes the time to listen to all your queries and worries. They are also very proactive.

January 14, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found our company friendly and proactive. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Great advice

Great advice. Good communication and pleasant to deal with with and a quite speedy process

January 30, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are happy to hear that you found our advice helpful and the process speedy. We appreciate your positive feedback and are grateful.

Rated 5 out of 5 stars

Life Insurance

Amar was really helpful and friendly. He was very easy to chat with and explained everything extremely well. I would have no hesitation in recommending him if anyone is looking for an adviser, in fact I would actually say do speak to Amar he will definitely be able to help!

January 27, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found our advisor helpful and friendly. We appreciate your recommendation and are so glad the explanations were clear and easy to understand. Thanks for your positive feedback!

Rated 5 out of 5 stars

Best Decision Ever!

I can’t recommend Steve at Manning Stainton Pudsey, working alongside the Mortgage Advice Bureau, highly enough. From the very start, Steve, Shoaib and the wider MAB team were absolutely fantastic every step of the way.

I went from having no real idea where to begin, to a fully secured mortgage with all the relevant insurances in place — and all within just a few months. The whole process was handled with complete professionalism, clarity, and efficiency.

Steve was fast, reliable, and incredibly knowledgeable, always taking the time to explain things clearly and keep everything moving smoothly. Nothing ever felt like too much trouble, and I felt genuinely supported throughout the entire journey.

If you’re looking for a mortgage broker who is professional, responsive, and truly knows what they’re doing, I wouldn’t hesitate to recommend Steve and the team at MAB.

January 27, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the professionalism, clarity, and efficiency you experienced. It's great to know that you felt supported throughout the entire process. Thank you for recommending our services!

Rated 5 out of 5 stars

Worth their weight in gold!

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confident it'll be done quickly and well despite any of the inevitable bumps in the road that come with any property purchase!

Thanks both for making it as easy as it can be

January 26, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We appreciate your continued trust. We are so glad we could again provide you with a smooth property purchase experience, and that our support was valuable in navigating the process. Thank you for your kind words!

Rated 5 out of 5 stars

Once again they hit the mark

Once again they hit the mark. Vicky Alexander is super helpful, making things as easy as possible. Giving great advice and keeping me informed . Dominic Challinor finalised things to ensure it all went smoothly at the end. Great service from both . Would recommend

January 23, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that things went so smoothly for you. We appreciate you letting us know that our advice was helpful and you were well-informed.

Rated 5 out of 5 stars

Very proactive and guiding me through…

Very proactive and guiding me through every step and explaining all my different options.

January 16, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're glad you found our team proactive and helpful in explaining your options. Thank you for your positive feedback!

Rated 5 out of 5 stars

We had an excellent experience in…

We had an excellent experience in remortgaging from Dominic Challinor and adviser Sunjay Chauhan. We have used Sunjay for a number of years and he is excellent: knowledgeable, understanding of his clients' needs, and a great way of breaking everything down to help you understand. The whole process was extremely smooth and stress-free, which is what you want. Thanks very much Dominic and Sunjay!

December 16, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your remortgaging experience was excellent. We appreciate your kind words regarding the knowledge and understanding provided. It's great to know the process was smooth and stress-free for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. There was no pressure to use their service or choose a mortgage option. Everything has been explained well.

January 2, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a great experience with us! We appreciate you noting how well everything was explained and our no-pressure approach.

Rated 5 out of 5 stars

Our mortgage broker Thomas Hawley…

Our mortgage broker Thomas Hawley organised our original mortgage on our property 3 years ago, and has now overseen the remortgage when we have come to our first end of term, and once again he has been absolutely fantastic. I could not have hoped for a more professional, friendly, and helpful broker throughout this process. He has always given us the best advice possible in regards to our goals and trying to find us the best deals possible. I hope to always use him whenever we need a broker in the future.

January 9, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage service was professional, friendly, and helpful. We appreciate your continued trust and hope to assist you in the future.

Rated 5 out of 5 stars

The best team for mortgages.

We have been with Sunjay Chauhan for several years now, and he is the best mortgage advisor we have ever worked with. He is efficient, quick, meticulous, gets us the best deals possible and does all he can to get us a satisfactory result as soon as possible. Now he has Dominic in his team, whose communication and efficiency have been extraordinarily above the average assistant. Dominic sent us updates every couple of days without having to follow up, and has dealt with all the documents and requests from lenders which made things very easy for us. Between Sunjay and Dominic and Abigail, the remortgages of our properties have been a breeze, even when there have been complicated issues with the lenders. They are the dream team, and we feel very lucky to be served by them. Highly recommended. Thank you Sunjay, Dominic and Abigail.

December 10, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your remortgage experiences have been a breeze with us. It's great to know the team's efficiency and communication met your expectations. We appreciate your recommendation and thank you for your continued trust.

Rated 5 out of 5 stars

Would use again

I would definitely use MAB again if needed. Giles took all the hassle out of finding a mortgage, and I received an offer from my first application. If I had any questions Giles would reply immediately and answered every question I had. Laura was really helpful in the later stages of my application, tying up any lose ends and resolving any issues that I had. Thank you both.

December 30, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience. It's great to know that the mortgage application process was smooth and efficient, and that our team was able to provide prompt and helpful assistance. Thank you for your feedback.

Rated 5 out of 5 stars

Fab communication and stress free process!

My partner and I completed on our first home a few weeks ago and had a great experience with MAB. Sophie supported us every step of the way, from putting our offer in right through to setting up our home insurance. She took the time to understand our situation, found the right mortgage for us, and made helpful suggestions on policies that suited our circumstances. Both Sophie and Katie were always happy to help with any questions (no question was a silly one!) and made the whole process feel smooth and stress free. Would definitely recommend to anyone buying a home!

Thanks for your help Sophie and Katie :)

December 10, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a great first home-buying experience. It's wonderful that we could support you and find the right mortgage. We appreciate your kind words and are glad we made the process smooth for you. Thanks for recommending our services!

Rated 5 out of 5 stars

Highly recommended!

Mortgage Advice Bureau have been a pleasure to deal with from start to finish. Thomas Hawley, supported by Elizabeth Bell, went beyond all expectations making it such an easy process. We have been kept well informed and supported at every stage and they’re always on hand to answer any questions. Friendly manner, professional and very knowledgeable I can’t recommend Tom and the Mortgage Advice Bureau team strongly enough

December 23, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate your kind words about the team's knowledge and support throughout the process. Thank you for recommending our services!

Rated 5 out of 5 stars

Mortgage renewal

Excellent service from vicky and Dominic, they made the whole process smooth and easy highly recommend thank you.

November 25, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the service was excellent and the process was smooth. Thank you for your recommendation and kind words!

Rated 5 out of 5 stars

We had a great experience with our…

We had a great experience with our mortgage advisor Steve McConville and Mohammed Shoaib. They were always reachable, incredibly helpful, and took the time to explain everything clearly at every stage of the process. No question was ever too small, and they were patient and reassuring throughout. Their professionalism, responsiveness, and genuine support made what could have been a stressful process feel smooth and manageable. I would highly recommend them to anyone looking for reliable and trustworthy mortgage advice.

November 28, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a great experience. We appreciate your kind words regarding our team's helpfulness, clarity, and support throughout your mortgage process. It's wonderful to know we made the process smooth for you. Thank you for recommending our services!

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