Brought a lovely Audi TT online, very low mileage, traveled 2 hours, car was described in excellent condition. I’m over the moon with my car. Would definitely recommend Mark Hopkins car sales if you... See more
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Mark really went above and beyond to make sure our car buying experience was smooth and positive! It's so refreshing to come across someone who truly cares about making sure their customers are comple... See more
Excellent customer service, no hard sell, caring and helpful approach. This long standing, family run business helped us to find a low mileage car that will serve us well for years to come. It was a p... See more
Well what can I say about Mark Hopkins cars sales apart from 5 stars, 10/10, A1. Very friendly,helpful family run bussiness that go above and beyond to make you car buying experience a smooth one. We... See more
Company details
Information provided by various external sources
Used cars for sale in Eastleigh & Hampshire: Mark Hopkins Car Sales: Competitive finance deals, part exchanges welcome, call now!
Contact info
Fair Oak Road 451, SO50 7AJ, Fair Oak, United Kingdom
- markhopkinscarsales.co.uk
4.9
Excellent
85 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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yeah right.A trusted family business…
yeah right.A trusted family business that sold me an £11000 car last February and I had to send for scrap this week because of gearbox failure. Four times the car went back during warranty and I was palmed off with garbage excuses and i am not the only one who has expereinced the devious ways of this company. Even using his wife's cancer as leverage. Avoid this company. I now have a lovely new MG so up yours Mark Hopkins.
May 22, 2022
Unprompted review
Great service until something goes…
Great service until something goes wrong.
I purchased a lovely Ford Focus in December 2020. Just 4 days after buying it the engine management light came on. Due to it being the day before Xmas Eve, Mark was really great and offered a courtesy car over Xmas if the car became un-driveable. Unfortunately the intermittent issue with the light has been an issue for 3 months now (meaning I am now outside of my warranty). I contacted them at least 6 times with this fault and took my car back to the garage 3 times. They even had my car for a month but strangely the light never came on once! All i kept being told was to drive it on the motorway more in low gears - its just a sensor - 'keep an eye on it'. In the end I told them it had come back on again but I didn't see the point in taking the car back as they clearly had no interest in sorting the problem out. After requesting a refund, I was directed to the legal team who were shocking and I now cannot get any response direct from the garage! I am a single women travelling a lot of the time on my own, so whether this is just a sensor or something potentially more serious, I expected the garage to take it more seriously and make more effort to get it resolved. Now I have been left with a car with a faulty engine light which I am going to have to pay out for myself to get fixed, or take my complaint further.
I was also told by the legal team to 'take it to a proper garage and get a proper diagnostic report' which again, I would have had to pay for - and they should have done this under the warranty!
Not a great experience at all, especially with their complaints process! Shocking.
March 18, 2021
Unprompted review
Went to look at a used Porsche
Went to look at a used Porsche. Lovely friendly guys, left me alone to look at cars. No pressure or hassle like you usually find ! Left after buying a fantastic low mileage bmw. Picked it up the next day, 5 stars thanks guys !
July 31, 2020
Unprompted review
Excellent service
Excellent service. Friendly and very efficient. Would highly recommend to anyone looking for their next vehicle
June 8, 2017
Unprompted review
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